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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.4 out of 5 stars with 3326 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,326 reviews
  • Rated 3 out of 5 stars

    Good thing I didn't pay full price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beater bar keeps stopping while I'm vacuuming on hard floors. No carpets. I'm thinking about bringing it back to Best Buy for an exchange. I keep using it and think goid thing I paid black-Friday deals...but I'm not made of money...this is crazy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless Vac

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it is lighter and the container is larger. It also runs longer for vaccuming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Skip this!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a dupe for D*son, this definitely is NOT it. The suction is so-so, and hair WILL get wrapped/trapped around the brush roll. It takes several passes over an area, and even then, it still doesn’t catch everything. I’m super disappointed with this purchase and wish I’d spent the extra money for the other brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there. Thank you for dedicating your time to provide your feedback. We are truly sorry to know that your vacuum is not working correctly. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Disappointed with the power of the product and having to pull the trigger more than I think I should have to..I got on sale but think its a little pricy for something that seems should be a little stronger for the price.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We’re glad to hear it works, but we understand that the power level and needing to hold the trigger more than expected have been a bit frustrating. We always want our vacuums to provide strong and convenient performance, especially at their price point.

      For better suction, we recommend ensuring the filters are clean, the dust cup is emptied regularly, and checking for any blockages in the nozzle or brush roll. If you’d like assistance optimizing performance or exploring other models that might better fit your needs, please reach out to us at 1-855-427-5127.

      We appreciate your feedback and the opportunity to improve your experience.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what we needed. Perfect for vacuuming up pet hair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Choose something else!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it almost immediately, because it doesn’t stand on its own, and doesn’t come with a stand, wall mount or hook for charging. You’re just expected to “lean” it up against something, I guess. Who wants a vacuum that can’t stand up??

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Erica,

      Thank you for taking the time to share your experience. Your feedback is invaluable, and we’re grateful for the opportunity to make things better. We completely understand how frustrating it must have been to receive a unit that doesn’t stand on its own.

      It’s possible that something may have been wrong with the unit you received, as it should typically include a solution for upright storage or charging. We truly appreciate your review as it helps us identify areas for improvement and ensure a better experience for all our customers.

      Kind regards,
      Shark Clean.

  • Rated 4 out of 5 stars

    Perfect, but only lasts 20 minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect, but wish the charge lasted a little bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great on hardwood floors and area rugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bare floor suction not great. battery drains quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark pet stick vacuum .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum ,no problem what so ever. Only wish they had hook to hung up . Would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Carpet cleaning

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, it does well on hard surfaces and is easy to manuver. However, it does not do well at all on carpet. Additionally the advertiszee 40 minutes of battery life is not accurate. I only got bout 15 minutes after fully charging it. I’m returning it for something else.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're sorry to hear that the battery life and performance of your Shark Pet cordless Stick Vacuum are not what you expected, resulting in your decision to return it. Please contact our team by phone at 1-855-427-5127, and we will be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our daughter. She loves it! Her house is all wood flooring so this works perfect for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for both floor and mobile vacuum cleaner. Great buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super disappointed in this vacuum. It did okay for a bit and in less than 6 months the vacuum barely works. Hair gets tangled in it SO fast too, you constantly have to clean it out. I wish I could get my money back honestly. Don’t think I’ll buy a shark again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it's versatility! I was tired of all my prior vacuum. They were a wasting of money, heavy , and not cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum if you have pets! It picks up hair like it’s nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cleaning everywhere super fast, excellent results love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VACUUM CLEANER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. I WOULD RECOMMEND THIS PRODUCT TO EVERYONE. BUY IT, EVEN IF YOU DON'T NEED IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Mother’s Day gift for my mom and she absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for hard floors cleaning, and maintaining

    I would recommend this to a friend