Customer Ratings & Reviews
- Model:
- IX141
- |
- SKU:
- 6359269
Customer reviews
Rating 4.4 out of 5 stars with 3328 reviews
(3,328 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Carpet cleaning
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good for the price. Dose not work well on a carpet. Not heavy duty
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Mariam,
Thank you for sharing your feedback on the Shark Pet Cordless Stick Vacuum. We're sorry to hear that the performance hasn’t met your expectations, particularly on carpeted surfaces. We understand how important it is for your vacuum to handle a variety of floor types and feel like a worthwhile investment.
Your comments are appreciated and will be shared with our product team for future improvements. If you'd like help exploring models better suited for heavy-duty cleaning or carpet performance, please feel free to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
It works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it. Wish it came with a storage rack.
I would recommend this to a friendRated 5 out of 5 stars
purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great quality and i recommend for anyone purchase
I would recommend this to a friendRated 3 out of 5 stars
Just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just ok. Not as powerful as I would have liked it to be, but it gets the job done.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark - Pet Cordless Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Will ruin carpet/rugs - stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible if you have carpet. It will do ok on very short berber type of carpet but if you have carpet that is medium, or long pile, cut or looped it will RUIN them! On the longer pile rugs with have, it has already started pulling at the fibers. It also easily gets "stuck" and you need to turn it off and back on so the roller will turn. If you like your carpet and rugs DO NOT buy this!! Suction is ok with the vacuum head but is sub-par with the attachments for some reason. This is our 3rd or 4th Shark, and this one does not meet our expectations.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi MichaelB,
Thank you for taking the time to share your experience with the Shark Pet Cordless Stick Vacuum. We’re truly sorry to hear that this model hasn’t met your expectations, particularly for use on medium or long-pile carpets. Your concerns about the vacuum pulling fibers, getting stuck, and the sub-par suction with attachments are absolutely valid, and we understand how disappointing this must be, especially as a loyal Shark customer.
The vacuum’s brush roll is designed for versatility, but it’s clear that this model may not be the best fit for your carpet types. If you’d like assistance exploring alternative Shark vacuums better suited for high-pile carpets or troubleshooting the issues you’ve encountered, our team would be happy to help. Please don’t hesitate to contact us at 1-855-427-5127.
We appreciate your feedback and will share it with our product development team to help improve future designs. Thank you for giving Shark another chance, and we’re here to support you in finding a product that meets your needs.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
OK, not so good suction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and is very friendly to use wsp having arthritis, however, i would be replacing it. The suction is too week and almost evertime i use it i have to open it up and empty the pipes that should have been vacuumed
No, I would not recommend this to a friendRated 2 out of 5 stars
Its okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have 4 dogs and two toddlers the dog hair stops up the floor attachment so you have to unscrew the back to get all the dog out and it happens all the time. It also dies relatively fast even though it says 40 minutes of runtime it’s a good vacuum but for the price, I wish it was a little better…
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Pet Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Easy to use for my grandaughter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Grandaughter can use it and able to hook up on charger easily
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really need a cordless vacuum & bought this hoping it would be the one for me. It didn’t have good suction to pick up also you had to press a lever while vacuuming to give it better suction but it still didn’t do the job.not to mention my finger got tired. In my opinion, I wouldn’t bother buying this. I did return it unfortunately. I do not recommend this vacuum!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for taking the time to review the Shark Pet Cordless Stick Vacuum. We're sorry to hear that the suction performance and user comfort didn’t meet your expectations—especially since you were hoping it would be the right fit for your needs.
Your feedback is important to us and will be shared with our product team for future improvements. If you're still looking for a cordless vacuum that offers strong performance with greater ease of use, we’d be happy to help guide you to a model that may suit you better. Please feel free to contact our team at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
George
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like it supposed to and you can recommend
I would recommend this to a friend- Pros mentioned:Suction
Rated 5 out of 5 stars
Gary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent sweeper, has a lot of suction power, an easy storage, if you are looking for a light sweeper this is the one for you.
I would recommend this to a friend Rated 1 out of 5 stars
Not long lasting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not strong power sucking, only had for a few months and its already making noise. Battery life not long. Very disappointed in this item.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Colleen,
Thank you for sharing your experience, we’re truly disappointed to hear that the vacuum isn’t performing as expected, especially with the weak suction, unusual noise, and short battery life. This isn’t our usual standard, and we understand how frustrating this must be for you. We’d appreciate the opportunity to assist you directly and make this right. Please reach out to us at 1-855-427-5127, where one of our product specialists will be happy to help troubleshoot or explore your options under warranty. Your feedback is important to us, and we hope to regain your confidence in our brand.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is not good if you have to clean up after kids. Everything gets stuck in the triangle shaped tube and doesn’t suck up dirt very well. Just spend the extra money on a Dyson.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your IX141. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally stopped up after each use. Low batter life.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your experience with the Pet Cordless. A single ION Power Pack provides approximately 40 minutes of runtime when using the handvac only, and like all lithium-ion batteries, capacity will naturally decrease over time from the 100% capacity of a new battery. These times are based on full capacity: handvac about 40 minutes, bare floor or carpet mode about 25 minutes, and boost mode about 10 minutes. If you’re experiencing an unusually short runtime, please give us a call at 1-855-427-5127, and our team will assist you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Owner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as powerful as advertised.Does not pick up well on either wood floor or carpet.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Shark
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t real happy with this one, the dust holder is super small. Will need to empty alot
No, I would not recommend this to a friendRated 3 out of 5 stars
Not that Powerful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum itself is very easy to use but it does not have a lot of suction. I am used to using the Shark brand but ended up returning this one. Not sure if it is this model specially or if it is all cordless vacuums.
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vacuum but doesn’t have a lot of power. The charge doesn’t last long. But it works!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like being able to use the top half to clean my car.
I would recommend this to a friend