Customer Ratings & Reviews
- Model:
- KB6525PS
- SKU:
- 3288612
to a friend
Terrible Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave started to go out just after the warranty expired. About 10 months later it was completely useless as the magnetron appears to have caught fire inside the unit - as you can see from the side by side picture of the old and new parts. Sharp was contacted by us multiple times and they really didn’t seem to care or want to help. DO NOT BUY THIS PROBLEM, I MEAN PRODUCT.
No, I would not recommend this to a friendSharp microwave drawer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! We remodeled the kitchen and needed to change from an overhead microwave to an under counter model. The Sharp is perfect. It looks great and works great. The only thing negative was the price. I don't understand why it was so expensive.
I would recommend this to a friendOverall decent operation but only two months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok overall but the display mounting hardware is pathetic. And you may want to opt for the higher end jenn air models if fit and finish quality are worth the extra $500-600. As a microwave it works the same as 99% of all of them do. Sharp has this market cornered and you have no other options
I would recommend this to a friendIt was damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the microwave, opened the box and looked it over, and it looked fine, but when I went to install it about a month later, it was damaged, and there was not any paperwork included with the microwave. It appears that someone returned it damaged, and Best Buy sold it again as new. Best Buy said I was outside of the 15 day damage window policy, so I am stuck with a $1000 paper weight.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hi CCHI,
I apologize for the frustration that you are experiencing and we would like to speak with you directly regarding this issue. Please email your contact information to [email protected] and we will have an Advisor reach out to you so that we may discuss this with you.
Great for your island!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i got this because our island needed to have a built in. It's been great only improvement is the cooking space for the 30 seems like the same size as the smaller version kind of a let down for the price diff
I would recommend this to a friendWorked for only two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was disappointing that this $1000 microwave only worked for two years. While it was working, it was great. The look and functionality is impressive. I only wish the reliability was as good. Unfortunately my whole cabinet is built around this unit and I do not have a lot of option.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We are very sorry to hear about the issues you experienced with your KB6525PS. If you can please email your contact information, the best time to reach you, and a brief description of your issue to [email protected] we will have a Sharp Adviser contact you back by phone to assist you further.
Horrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unit stopped heating after 1 month, all functions seem to work but will not heat! Of course, no customer assistance available on Thanksgiving morning. I told my wife I would give this unit 8 months, guess I underestimated. I suppose with a $1,000 microwave, you shouldn't expect much!
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Thank you for your review. We apologize for your inconvenience. We appreciate all customer feedback and will be forwarding your comments to the appropriate department. Please email your contact info to us at [email protected] and we'll have one of our Advisors reach out to you. Thank you!