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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2592 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Carousel 1.1 Cu. Ft. Mid-Size Microwave for its compact size, ease of use, and generally good performance for the price. Many appreciate the quick heating and find it aesthetically pleasing. However, some customers note that the microwave is a bit noisy and lacks an interior light, while others express concerns about the timer functionality and turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,592 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave to replace a Sharp carousel that I had for almost 20 years before it stopped working. Soon after I received this microwave I began having problems. In the middle of cooking it would completely cut off. Food would not get hot if it did complete the cooking cycle. I reported the problem to Sharp and they quickly replaced the oven. The new unit seemed to work fine but now after just 2 weeks I placed a clean microwave safe bowl in oven to cook oatmeal. (I have used this bowl in microwave a lot). The bowl appears to have burned around the edges with a brown sticky mess. I am so disappointed. Not sure if this microwave is safe. I do not recommend. This is the last Sharp item that I will ever purchase.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we sincerely do apologize for the unfortunate experience with the units. Please reach out to us by email [email protected] so that we can further advise and be of better assistance to you. Sharp

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay it is okay It is okay it is okay It is okay it is okay It is okay it is okay it is okay

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we do appreciate your feedback. If we may be of assistance kindly email us at [email protected]. Sharp

  • Rated 3 out of 5 stars

    Little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very small space to. Work in. Because of limited space we chose small unit

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Working, thank you for your feedback. If we may be of assistance kindly contact us at [email protected]. Sharp

  • Rated 3 out of 5 stars

    Low wattage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very small and takes a long time to cook. My previous one broke

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you for your response. If we can be of any assistance with the unit, please feel free to email us at [email protected] so that we can advise. Sharp

  • Rated 3 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial use of the machine( 6 minutes on defrost mode) led to its shutting itself down.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept my sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 3 out of 5 stars

    microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but finish scratched too easily on top.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Henry, thank you for your feedback. We are sorry for the inconvenience caused. If we may be of help feel free to contact us at [email protected]. Sharp

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok only smaller then the one I wanted and it costed more

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Thank you for your feedback! If you require product support you may always contact us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    Buttons didn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it online and picked up curbside. The bestbuy employees loading it onto my truck bed. Once I made it home and was unloading it I noticed that the box was damaged on one corner. I unpacked it and installed it. None of the buttons worked on it and I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Shaun, that is unfortunate and not the type of experience we want for our customers! We hope you'll consider Sharp again in the future. If you do, we're here to help if you need us, at [email protected]. Sharp

  • Rated 3 out of 5 stars

    We had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was too large for my son's apartment. We had to return item.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry for the inconvenience. That is unfortunate and not the type of experience we want for our customers! We hope you'll consider Sharp again in the future. Sharp

  • Rated 2 out of 5 stars

    Having trouble with it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working right and it has something to do with the panel on front. I can only set minute time, so if it’s less than a minute I just have to watch it! After holidays are over I am going to contact someone about it...

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Jerri, we apologize for any inconvenience this has caused you. You may be able to resolve this issue with the below steps. If they do not work please get back to us at [email protected].
      1. Press "TIME COOK' once, the display will show "00:00"
      2. Press the appropriate number keys to input the desired cooking time such as the seconds that you need.
      3. Press " START/ +30 SEC." to start cooking. Sharp

  • Rated 3 out of 5 stars

    affordable microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave only complaint is it doesn't have an 'express' (30 secs) heat option

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We appreciate your feedback Jeff. If you require technical support please contact a support representative via email at [email protected]. Sharp

  • Rated 2 out of 5 stars

    New microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the same wattage as our old one however it takes much longer to cook it is much lighter probably cheapened up than the one we had from 5 years ago not real happy with it but it'll do we use our air fryer mostly anymore it makes a great coffee heater

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that you are not pleased with this feature of the unit. You may reach out to us via email at [email protected] so we may help. Sharp

  • Rated 3 out of 5 stars

    Ok, for a small microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the price paid. Nothing fancy and average quality.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We thank you for your feedback. If we may be of assistance, kindly email us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave lasted almost two years then started to burn in the back and also a scorch in the front

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We’re so disappointed to hear that such a loyal customer has had a bad experience with our product, and we offer our sincerest apologies. Please email [email protected] we can discuss how to fix this issue. We want our customers to always enjoy Sharp and experience the best in customer care. Sharp

  • Rated 3 out of 5 stars

    Works fine. I wish the panel lit up. No backlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the panel lit up. No backlight. Nice turntable.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you for your feedback. If we may be of assistance kindly contact us at [email protected]. Sharp

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done and does what you need it to do.

    I would recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, thank you for your feedback. Please feel free to email us at [email protected] if we can be of any assistance. Sharp

  • Rated 2 out of 5 stars

    Overheats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second time we used this oven was to heat 2 diners. Quit working in the middle of the second one. Can only operate for about 5 minutes. 6 minutes is too much for it. We will be getting a new one pretty soon. Not much good for regular home requirements.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the issue you have experienced. Please email us at [email protected] for further assistance. Be sure to include the model/serial number of the unit. Sharp

  • Rated 1 out of 5 stars

    Not Sharp that I know before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always Sharp Microwave. My first one still works, I replaced it about 4 years ago with Stainless model. So second burned after 4 years. This one was emergency replacement and its number 3 for me and I see how quality of this brand going down. This has faceplate peace stick out every time you press button to open door. They advertise right on the box its design for use with Orville Redenbacher's popcorn, but it burn it on first try - we have to use timer to get right result. So disappoint in Sharp. My Hamilton Beach at work office that I got recently for $60 work much better, too bad they have no stainless version of it to much appliance on my kitchen.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. If we may be of assistance, please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 1 out of 5 stars

    Died after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year February 22,2021 and it died after a year of use. This should not be the case. I had a much older microwave that lasted 10 years. So this is such a disappointment with how much it costs and no way to even get a replacement. I am very disappointed and upset that only after a year I am having to replace it. Just ridiculous and very bad quality.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We are deeply sorry for the experience you had with the microwave. We would love to look into this matter for you and help. Please reach out to us at [email protected] and reference case number 9452189 so we can help. Sharp

  • Rated 2 out of 5 stars

    Broke down

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this model for a year. Sparks and arcing were flying inside. I thought because of the name brand would be long lasting, well I was wrong. Things just aren't made to last these days.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we apologize for this issue regarding our unit. We understand the inconvenience this may cause and would love to look into this matter further. Please reach out to us via email at [email protected] so we may help. You may reference case number 9434237. Sharp

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