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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2592 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Carousel 1.1 Cu. Ft. Mid-Size Microwave for its compact size, ease of use, and generally good performance for the price. Many appreciate the quick heating and find it aesthetically pleasing. However, some customers note that the microwave is a bit noisy and lacks an interior light, while others express concerns about the timer functionality and turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,592 reviews
  • Rated 1 out of 5 stars

    Sparking, flashing and it's not a year old yet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to occasionally spark and make scary noises about 10 months after I purchased it. Now, at 11 months, it shoots sparks inside and crackles almost every time I use it. Can't return or exchange it. Wah wah.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 2 out of 5 stars

    Too tinny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is too tinny and sounds cheap. The plate inside the oven in not very stable.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we do appreciate your feedback on this microwave oven and apologize for the issues you have experienced. If we can be of assistance to you, please email us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    TOO SMALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product too small It is good for a dorm room but not a home

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry for any inconvenience caused. If we may be of assistance kindly contact us at [email protected]. Sharp

  • Rated 1 out of 5 stars

    Lasted 5 months.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in 5 months. Since Best Buy only has a 15 day warranty, we had to go through the manufacturer who is going to send us a replacement microwave. We couldn't wait that long so we had already bought a new one. I guess we'll have an extra one.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we apologize for any inconvenience this may have caused you. If you should require product support or have queries with your replacement unit, you may email us at [email protected] and reference your case number so we may help. Sharp

  • Rated 2 out of 5 stars

    plastic from front pealing off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plastic around open button falling off I need to glue it...

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are very sorry to hear of the issue that you are experiencing with the unit. Please be advised that it is not recommended to place glue on the unit. Please email us at [email protected] so that we can further look into this for you. Sharp

  • Rated 2 out of 5 stars

    Not bad for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad but I don’t really like it do not look so good

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that you do not like the look of the unit but we are sure you will enjoy the features of the microwave. If technical assistance is needed you may reach out to us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    no light on until start unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot see the dial pad unless have kitchen light or flashlight

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry for the inconvenience. The control panel does not have a back light. If we may be of assistance kindly contact us at [email protected]. Sharp

  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best microwave that I have had before. Don’t like

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Leelee, we are sorry to hear that you are not pleased with our product. Please email us at [email protected] so we may assist you. Sharp

  • Rated 1 out of 5 stars

    Did not Work!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box, removed all necessary materials, plugged it, and set clock. Then it went blank and would not turn on!

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 1 out of 5 stars

    Broke in under a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke... Luckily, it broke two days before the year anniversary of buying it, so it's still under Sharp's warranty (but Sharp isn't making it easy to get it fixed). Just stopped heating things....

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, I am very sorry to hear of the unfortunate experience with the unit. Please email us at [email protected] so that we can look into this for you. Sharp

  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase microwave for myself and 2 of my children. 2 out of the 3 started sparking with paper plates inside of microwave. One caught fire popping popcorn. Returned both and purchased G.E. instead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the same brand 10 years ago. It broke and thought we would replace with a similar model. Big mistake. No longer works and we are left wondering whether it’s worth the hassle of sending back or repairing.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, kindly accept our sincerest apologies for the issue you are experiencing with your oven. Please email us at [email protected] with a brief description of the issue. Be sure to include the model/serial number and manufacture date of the unit. We look forward to hearing from you. Sharp

  • Rated 1 out of 5 stars

    Well played Best Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh man this did not last even 6 months before going out no warranty and Best Buy just really doesn’t care about customer satisfaction so I wound up getting the third one with a warrant.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected]. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 1 out of 5 stars

    Fire hazard

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is has not cooked priperly made weird glitch electrical sounds the store wouldnt return ao we kept using and tonight caught on fire inside

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your team didn't follow the directions. I live in an apartment building, the office excepts NO packages so stuff must be delivered to MY APARTMENT DOOR!! DON'T BE LAZY!!

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Harold, we are sorry for any inconvenience this may have caused. We recommend that you reach out to the retailer directly regarding this. Sharp

  • Rated 1 out of 5 stars

    Terrible!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible...the rotating glass plate keeps coming off of the track and it's very difficult to place the ring underneath it that it rides on.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Peter, we are sorry for the inconvenience caused. Please contact us at [email protected] and refer to the case number 9494693. Please include in your email, the issue, the model number, serial number, date of manufacture and your contact information. Sharp

  • Rated 1 out of 5 stars

    Junk, not the usual Sharp quality. Into the trash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there goes $120! Power level button stopped working after 30 days - HOW CONVENIENT! NOW I have to take it out curbside and go buy a Panasonic or some brand that that works. last time I buy a Sharp product.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are very sorry to hear that you are experiencing issues with the unit. I must advise that we do manufacture quality products and hope you continue purchasing our brand. Please email us at [email protected] (with model, serial and manufacture date of the unit included) so that we can assist you in resolving this issue. Sharp

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prone to Complete failure. Burnt out within 7 months. I strongly do not recommend. Will not buy sharp anymore.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that you are not pleased with our product. To clarify, is it that there is no power to the unit? You may provide a brief description of the issue to us at [email protected] so we may investigate further and assist. Please refer to case number 9464856. We look forward to assisting you! Sharp

  • Rated 1 out of 5 stars

    Cheap micro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing broke down after 30 days and Best Buy wouldn’t let me return it. Not a good appliance.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We appreciate your feedback and apologize you have not been able to enjoy your Carousel 1.1 Cu. Ft. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at [email protected] or call us at 800-237-4277. Sharp

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaced a Sharp microwave we had used for more than 10 years, but it worked less than four months. Then it stopped working and i will replace it with another brand.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are very sorry to hear that the unit stopped working. Is it that the unit does not heat? You may reach out to a support representative at [email protected] so we may troubleshoot with you and assist. Sharp

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