Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 2592 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Carousel 1.1 Cu. Ft. Mid-Size Microwave for its compact size, ease of use, and generally good performance for the price. Many appreciate the quick heating and find it aesthetically pleasing. However, some customers note that the microwave is a bit noisy and lacks an interior light, while others express concerns about the timer functionality and turntable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,592 of 2,592 reviews
  • Rated 1 out of 5 stars

    Positive Reviews, Poor Reliability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased October 15th 2017. After 4 weeks (past the 15 day return for Best Buy :(. The real first use was over Thanksgiving. It shuts off after 8 minutes (overheats) and its popcorn setting actually burns the popcorn. Not a good purchase. BB wont assist so working with Sharp, havent had Sharp products in years. That will continue.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconvenience caused. If you have not gotten a resolution please contact us at [email protected] and refer to case number 9482557. Be sure to include your contact details and also the model/ serial number and the manufactured date of the unit. Sharp

  • Rated 1 out of 5 stars

    Stopped working on Christmas!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave in September and on yesterday, on Christmas of all days, it simply stopped heating! I’ve only had it 3 months and have kept it clean after each use just as recommended. My family uses it daily so I will definitely have to go out and purchase a new one but it will not be this one.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello KayH, we are very sorry to hear that the unit stopped heating. We understand how inconvenient this may be for you especially during this period. You may perform a reset to the unit by unplugging the unit from the outlet for 15 seconds then re-plugging and trying again. If the issue remains please email us at [email protected] so we may assist you further. Sharp

  • Rated 1 out of 5 stars

    Very disappointing product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this appliance for my elderly aunt when her old microwave finally gave out. This new microwave gave out and quit working in just over one year. My aunt only used the product for heating her morning tea water and to heat microwaveable meals. Her eyesight is poor so the microwave was much safer for her to use than her electric range. I bought this product, in part, due to the brand name. Now I think that was a mistake since the microwave died in such a short time. I don’t recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are really sorry to hear that the unit died and we understand the inconvenience this may have caused. We'd be happy to look into this further and assist. Please email us at [email protected] with the model and serial number of the unit. Sharp

  • Rated 2 out of 5 stars

    Sharp Microwave model SMC1132CS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received my Sharp microwave model SMC1132CS. The potato pad and beverage are not working. Unbelievable!!!!

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, we are sorry to hear that your microwave is not functioning as expected. You may unplug the microwave for 30 seconds then re-plug. If the issue remains, please reach out to us at [email protected] and reference case number 9456277 so we my assist further. Sharp

  • Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality. It broke in less than 2 years. I understand that products just simply aren't made to last nowadays, but I was hoping for at least 5 years out of this thing. My previous microwave worked for almost 8 years.

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello, please accept our sincerest apologies for the inconvenience caused. Kindly contact us at [email protected] and refer to your case number 9470858 for further assistance. Please include your name, contact number, model number, serial number and manufactured date of the unit in your email. Sharp

  • Rated 1 out of 5 stars

    Dead!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my microwave a few days ago and the very first time I used it, it DIED before even running for 3 minutes. My food isn’t even hot! I thought it was the breaker but I tried using the outlet for something else and it was fine.... I will be returning!!!

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Abbey, we are very sorry to hear of this experience with your recently purchase microwave. You may email us at [email protected] so we may look into this further and assist. Sharp

  • Rated 1 out of 5 stars

    Known Fire Hazard - Do not Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months started to make a grinding noise, sparks came out of the vent while using - definite fire hazard. Researched reviews on other sites and found the exact same complaint. Do the research! Otherwise I'll help you out...do not buy - extreme fire hazard. Pay a little more and get a product that's better quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 4.5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say...completely dead and not even 5 months old. Doesn’t heat at all. I won’t be buying Sharp again and that really bums me out, since I have another Sharp that’s 15 years old and is still going strong. :(

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Romy3d, we would like to apologize for this experience with our product. Please email us at [email protected] so we may look into this further and assist. We look forward to hearing from you. Sharp

  • Rated 1 out of 5 stars

    WORKED, BUT AFTER A YEAR DOESN'T HEAT UP ANYMORE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had my microwave for about a year and 4 months. bought it new. we have kept it clean inside and out, pretty much still looks new. microwave does not heat up anymore. now i need to look for a new one. is this microwave meant to only last a year?

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      We are very sorry to hear that the unit no longer heats. Was a reset done to the unit? If yes, and the issue remains please email us at [email protected] so we may look into this further for you. Sharp

  • Rated 1 out of 5 stars

    Worst Microwave!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 6 mos of use, it sparked like fire crackers inside. No metal object was placed inside. The scariest microwave I have ever owned! Not worth it! Avoid this brand!!!!!

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Joy, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected] and refer to the case number 9509717. Be sure to include your contact details and also the model number, serial number and the manufactured date of the unit. Sharp

  • Rated 1 out of 5 stars

    Sharp microwave #SMC1132CS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new almost, a bit over 1 month, used very little. Went to use and it just flashes "zero's", won't work........

    No, I would not recommend this to a friend
    • Brand response from Sharp Advisor
      Posted .

      Hello Peter, we are sorry to hear of this issue with your microwave oven. Please email us at [email protected] so that we may assist with resolving this issue. Sharp

  • Rated 1 out of 5 stars

    DONT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs on its own. Huge fire hazard, manufacturers won’t replace.

    No, I would not recommend this to a friend
Sponsored