Customer Ratings & Reviews
- Model:
- SMC1585BW
- SKU:
- 5745706
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the convection feature, size, and ease of use of the Carousel 1.5 Cu. Ft. Mid-Size Microwave. Many appreciate its quality and the range of features it offers, finding it suitable for various cooking tasks, including baking. However, some users have reported issues with the door latch mechanism.
This summary was generated by AI based on customer reviews.
Maybe look for something else.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New sharp carousel is nice. However, this 1.5 is NOT the same Dimensions inside as my old sharp carousel 1.5 DUE to the smaller turntable. And also it is not as tall. So now! My 9x13 pans do not fit on the turntable unless I take the turntable off which defeats the purpose of having a TURNTABLE. So not too happy.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, we apologize for the inconvenience this has caused you. If we can be of any assistance, please feel free to email us at [email protected] with case number 9410929.
BEWARE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had two ovens and both did not work. I would not purchase this item. Also, customer service was just terrible. The problem is still not resolved.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .We appreciate your feedback and apologize you have not been able to enjoy your Sharp Ovens. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at [email protected].
Horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product , I have own Sharp micro wave in the past . This one is horrible only 6 months old and door does not work properly . Sorry I ever purchase this one.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello Toma, please accept our sincerest apologies for the inconveniences caused. Please contact us at [email protected] and include your case number 9416603. Be sure to include your contact details (name and telephone number), the exact issue and also the model number, serial number and the manufactured date of the unit.
- Pros mentioned:Size
Why Change?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.About 20 years ago we needed to replace the built-in oven/broiler. We bought a combo that included a Sharp Microwave/Convection oven. This is the 4th replacement. It fits, it works, we're happy.
I would recommend this to a friend Great to use while it works.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this convection microwave less than a month ago to replace a similar Sharp unit that lasted 12 years. Two days ago five of the operating buttons on the new unit stopped working, so I contacted Sharp customer support. Yesterday I received an email that informed me a service person would come to my house tomorrow to repair the unit. That was fine with me. Today I received a phone call to say the service visit was cancelled and a new unit was being sent to me instead, but with only a 90 day warranty. I told them that the warranty reduction was unacceptable. The last unit lasted less than 30 days and they wanted me to accept a shorter warranty? We were very happy with the added convection functionality of this microwave, but with this appalling customer support I will have to rethink this purchase. The only good aspect of the customer service so far is they told me about the 90 day warranty upfront. Also Sharp have 7 day phone support which is good. Will have to wait and see what happens next with this ridiculous warranty issue.
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello LostAgain, we apologize for the inconvenience that you're experiencing. We are looking forward to working with you towards a resolution, please email us at [email protected] so that we can be able to assist you.
Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product fair price, quick no cost shipping, what more could ask?
I would recommend this to a friendwas happy...until
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this microwave my first one came dented. the second one had a small dent, but I kept it. I was happy with it until one day after short of having it for two years it stopped heating, the warranty is for one year :-(
No, I would not recommend this to a friendBrand response from Sharp Advisor
Posted .Hello, our apologies for any inconvenience caused by this issue with your microwave oven. Please email us directly at [email protected] with the model and serial number of the unit, along with the manufacturing date. We will be happy to look into this for you.