Customer Ratings & Reviews
- Model:
- 1003841
- |
- SKU:
- 6306460
Customer reviews
Rating 3.9 out of 5 stars with 160 reviews
(160 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Monster Rockslide for its affordable price, large size, and the fun it provides. However, many customers have expressed concerns about its durability and battery life, with some also noting issues related to the wheels and turning functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpeedCons mentioned:Battery life
Rated 3 out of 5 stars
Does not come with charger or batteries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised right (11/30/18) now this product states it comes with a charger with batteries for the truck included and the only battery you need to buy is the 9volt one for the controller. This is not true. It comes with no batteries and no charger and the box I received clearly states they are not included. I reported this false advertising to Best Buy on 11/30/18. Hopefully they will fix the website for both this truck and the one of the other color. The cost of batteries and enough chargers to charge 12 batteries at once (I bought 2 trucks, one red and one blue and each require 6 AA batteries), comes to around $100 on best buy and around $65 on Amazon. That is a significant expense for RC trucks advertised to have a charger. People should be aware of that before they choose to buy. Until they change the false advertising I would not recommend buying this truck unless you are OK that you will have to buy all the batteries. According to other reviews it appears to work well, my objection is that they lied about what the truck comes with and this means a significantly increased cost.
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi there! Thank you for flagging this and also reporting it to Best Buy. It looks like there was an error on the back end as batteries are not included and should not be advertised as such. This will be corrected immediately. I completely understand how inconvenient that must have been, I'd love to make it right for you. Can you please email me your contact information to [email protected]
Rated 3 out of 5 stars
Not as described - no batteries or charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised right (11/30/18) now this product states it comes with a charger with batteries for the truck included and the only battery you need to buy is the 9volt one for the controller. This is not true. It comes with no batteries and no charger and the box I received clearly states they are not included. I reported this false advertising to Best Buy on 11/30/18. Hopefully they will fix the website for both this truck and the one of the other color. The cost of batteries and enough chargers to charge 12 batteries at once (I bought 2 trucks, one red and one blue and each require 6 AA batteries), comes to around $100 on best buy and around $65 on Amazon. That is a significant expense for RC trucks advertised to have a charger. People should be aware of that before they choose to buy. Until they change the false advertising I would not recommend buying this truck unless you are OK that you will have to buy all the batteries. According to other reviews it appears to work well, my objection is that they lied about what the truck comes with and this means a significantly increased cost.
This review is from Sharper Image - Monster Rockslide - Red
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi there! Thank you for flagging this and also reporting it to Best Buy. It looks like there was an error on the back end as batteries are not included and should not be advertised as such. This will be corrected immediately. I completely understand how inconvenient that must have been, I'd love to make it right for you. Can you please email me your contact information to [email protected]
- Pros mentioned:Price, Speed
Rated 3 out of 5 stars
Good RC for beginner, not too fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter RC Truck as it functions pretty well but not too fast for a beginner just learning to control. Truck rides well and has power to climb, but our Grandson was a bit rough on it and steering gear went out on 1st trial or I'd give it higher rating. Luckily Grandpa is good at fixing things and was able to repair & so far so good but front end could use some protection from impact. Bought on sale so good value, but recommend with caution.
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear you guys are enjoying your new Monster Rockslide!
- Pros mentioned:PriceCons mentioned:Durability
Rated 3 out of 5 stars
Monster truck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap monster truck toy for nephew, it works, not a Traxxas but a starting point
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Cons mentioned:Turning
Rated 3 out of 5 stars
Good Deal while the truck lasts.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last very long before the turning gearbox broke. I used it for a short time for an Engineering and Robotics Club assignment. We tested it indoors on a ramp. We noticed that turning did not work well. We took it apart to see what was wrong and found that a small white plastic gear was split in two. Other than that, it worked like a champ and has a lot of cool features. I am hoping to figure out a way to replace the gearbox with my students.
No, I would not recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Fast car
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast Durable. My Three Year Old Nephew Was Very Pleased. He Loves Outdoors. It's Fast. Can Go On Rough Terrain
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Cons mentioned:Durability
Rated 4 out of 5 stars
Fun for the grandkids & yourself
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A fun little vehicle to play around with and easy to use. My under 6 year old grandson has no problem operating it. One warning, it is not tough enough to drive down the stairs but it is cheap enough and fun enough to buy another one.
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
My son loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable truck, can go over rocks and grass no problem. My son wishes it would go faster but otherwise he loves it! Batteries have lasted well, although I would have liked to have rechargeable batteries for the truck.
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi Stacey, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear you are enjoying your Monster Rockslide!
- Pros mentioned:Price
Rated 4 out of 5 stars
Monster Rockslide Remote Control Truck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this truck as a Christmas gift for my 13 yr. old grandson at an excellent price; he hasn't had the opportunity to take it outside yet due to snow coverage but he is really impressed with the gift thus far.
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear you are enjoying your Monster Rockslide!
- Cons mentioned:Durability
Rated 1 out of 5 stars
Broke in less than 24hrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two of these (one red and one blue). The kids played with them in the yard - one broke within 5 min (“driveshaft” type support snapped in half and both the strut and another piece broke) and the other one just stopped working. We tried new batteries in the car and remote and no luck. Hope Best Buy will take them back!!
This review is from Sharper Image - Monster Rockslide - Red
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi, Thank you for taking a moment to share your experience, I'm sorry to hear that the product you received has not met your expectations! Customer satisfaction really is our top priority, and I would love an opportunity to connect with you and make this right. Please email me at ([email protected]) to get a guaranteed response within 24 hours. I look forward to working with you.
Rated 3 out of 5 stars
It is okay only as remote control is different
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year old son likes it as it is a replacement for remote control car that broke. The remote is of different design than his old one, and it is not as intuitive though, hence the 3 star rating. Don't believe the remote control was pictured as part of the item listing on BestBuy, so didn't know it was of different design once product was received.
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for sharing your experience. We take customer service and satisfaction very seriously over here at MerchSource so any and all feedback to help us improve is greatly appreciated. If you felt the quality of the vehicle did not meet your expectations please feel free to reach out to me at [email protected] and i'd be happy to see what we can do for you!
Best,
Tyler
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great buy very happy with it. It takes batteries so that’s kind of a negative and battery back doesn’t stay on well but my son loves it
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear you guys are enjoying your new Sharper Image Rockslide!
- Cons mentioned:Durability
Rated 3 out of 5 stars
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay, I wouldn’t buy it again . Got it for my 4 year old for Christmas and it lasted about 2 weeks before things started breaking off if it.... he knows how to drive them as we have real RC trucks I figured this would be a fun little car for him to use when we didn’t want to take the big ones out but this didn’t last long.
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for sharing your experience. We take customer service and satisfaction very seriously over here at MerchSource so any and all feedback to help us improve is greatly appreciated. Can you please reach out to me at [email protected] so that i can make this right for you? Best, Tyler
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Kid Loves It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. My 4 year old really enjoys it. Works pretty well overall. Batteries could last a little longer but really good otherwise.
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear you guys are enjoying your new Sharper Image Rockslide!
Rated 5 out of 5 stars
Smile
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast friendly people never a problem on warranty's
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend- Cons mentioned:Battery life
Rated 4 out of 5 stars
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good you but eats through batteries within a few days of minor play
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Son loved it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little gift for my son. Loved it and played with it for hours. A must buy for a kid.
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Cool, but could be stronger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a few days, but my 7y/o son broke it. I'd be better if it came with rechargeable battery pack.
This review is from Sharper Image - Monster Rockslide - Red
No, I would not recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, thank you so much for sharing your experience and bringing this to our attention. I would love to make this right for you. Can you please email me at [email protected]? I'm looking forward to connecting with you!
- Pros mentioned:Toy quality
Rated 4 out of 5 stars
little truck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice little toy. remote is kinda cheap, but works well
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
it is ok toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is loving this truck. The only problem can be a battery life.
This review is from Sharper Image - Monster Rockslide - Red
I would recommend this to a friendBrand response from MS Customer Service
Posted .Hi there, Thank you so much for taking the time to share your experience. We take customer satisfaction every seriously and am so glad to hear your daughter is enjoying her new Monster Rockslide!

