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Customer Ratings & Reviews

Your price for this item is $139.99
The comparable value price is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-411 of 411 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were too tight on my wife's head. I love my full size ones, though.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. It's possible the standard size OpenRun Pro 2 may be a better fit for your wife. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Not suitable for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me dizzy after listening to music. It's better to use the plugged one.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Not Recommending

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend it at all. It's not of good quality and is not comfortable for runs.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out BestBuy's Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these yesterday. I love these no hurting ears has great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHOKZ OpenRun Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working outside and getting sweaty my apple airpods would always fall out. Not sure how much I will miss the sound canceling but I just wore these all morning and they were great. Took phone calls and listened to audio book.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy Price ^^^

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these shokz has greatly improved over the last generations. The sound coming out of these headphones literally feels like surround sound. It might actually be a little too good; I find myself having to pause whatever I am listening to in order to better hear my surroundings. *Sidenote I purchased these somewhere other than Best Buy since they decided to jack up the prices thanks to the tariffs. The consumer notices these changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Very comfortable. I love that you are able to enjoy music and be aware of your surroundings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best everyday headphones on the go for any activity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shikoku mini

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them ever day. Extremely comfortable and stays on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great store I’m recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud Ear Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received these and they are different than the original Openrun. Seems like is less bone conduction and more so just speakers. They have MASSIVE sound leakage even with my music turned down very low. Big difference from the last one. Highly disappointed.

    No, I would not recommend this to a friend
    • Brand response from AfterShokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenRun Pro 2. OpenRun Pro 2 features the Shokz’s 10th generation bone conduction technology DualPitch. It adopts decoupled bone conduction and air conduction dual-driver units. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. All Shokz also come with a two-year warranty, if you believe your Shokz are defective. Please visit our Shokz site or reach out to our Customer Happiness Team if you have any questions. Thank you! AfterShokzCHT