Customer Ratings & Reviews
- Model:
- S821-MN-SR-US-326
- SKU:
- 6630473
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the OpenRun Pro 2 Mini Wireless Headphones' sound quality, comfortable fit, and long battery life. Users appreciate that they are lightweight and allow for situational awareness while enjoying their audio. Some customers have expressed concerns regarding the volume and design, particularly when resting their head. Additionally, a few users reported issues with the button functionality.
This summary was generated by AI based on customer reviews.
I don’t like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to give them away because after I took them off I would continue to have a buzzing noise in my head
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this was your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. It's possible the standard size may be a better fit for you. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Not suitable for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes me dizzy after listening to music. It's better to use the plugged one.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Not Recommending
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't recommend it at all. It's not of good quality and is not comfortable for runs.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here. We're very sorry to hear this has been your experience. We’re excited to share that we’ve just upgraded to the latest firmware version, and it can be updated via the Shokz app for the best experience with your OpenRun Pro 2. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out BestBuy's Customer Service directly to learn of their return policy. Thank you!
- Pros mentioned:Fit, Sound quality
She loves the headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has tiny ears and buds either can't fit or fall out often. Got her this for Christmas and it did the teick and she loves the audio quality. She even sleeps in them sometimes. She also uses it to work from her laptop so she ditched the bulky old headsets she had.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Very comfortable. I love that you are able to enjoy music and be aware of your surroundings.
I would recommend this to a friend - Pros mentioned:Sound quality
Shokz 2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are ny second Shokz, are incredible; they sound amazing and very clear. I’ve bought several pairs for my family and everyone loves them. I will always keep shopping at Best Buy because buying here is great—they always help us with everything. Thank you!"
I would recommend this to a friend - Pros mentioned:Comfort, Fit
Shikoku mini
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use them ever day. Extremely comfortable and stays on.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these yesterday. I love these no hurting ears has great sound.
I would recommend this to a friend - Pros mentioned:Fit
SHOKZ OpenRun Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working outside and getting sweaty my apple airpods would always fall out. Not sure how much I will miss the sound canceling but I just wore these all morning and they were great. Took phone calls and listened to audio book.
I would recommend this to a friend - Pros mentioned:Sound quality
Best Buy Price ^^^
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these shokz has greatly improved over the last generations. The sound coming out of these headphones literally feels like surround sound. It might actually be a little too good; I find myself having to pause whatever I am listening to in order to better hear my surroundings. *Sidenote I purchased these somewhere other than Best Buy since they decided to jack up the prices thanks to the tariffs. The consumer notices these changes.
I would recommend this to a friend - Pros mentioned:Portability
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best everyday headphones on the go for any activity
I would recommend this to a friend Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great store I’m recommend this product
I would recommend this to a friendLoud Ear Speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received these and they are different than the original Openrun. Seems like is less bone conduction and more so just speakers. They have MASSIVE sound leakage even with my music turned down very low. Big difference from the last one. Highly disappointed.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenRun Pro 2. OpenRun Pro 2 features the Shokz’s 10th generation bone conduction technology DualPitch. It adopts decoupled bone conduction and air conduction dual-driver units. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy to learn of their return policy. All Shokz also come with a two-year warranty, if you believe your Shokz are defective. Please visit our Shokz site or reach out to our Customer Happiness Team if you have any questions. Thank you!