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Customer Ratings & Reviews

$129.95

Customer reviews

Rating 4.6 out of 5 stars with 3670 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 3,670 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes going to the gym and other long term activities pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BLACK FRIDAY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRICE AND THE QUALYTY IS GREAT. WE DID A GREAT CHOICE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not adjustable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit around my head and not adjustable. People beside you can also hear the music. But it is nice to still hear things going on around you while listening to the music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio was not very clear and connection was spotty just a couple of feet from device

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great Music Output. Poor Microphones for calls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great when playing music however every phone call was muffled and everyone kept asking me to repeat myself. I thought it was just a bad unit so I returned them and got the same model again. Had the same problem with both units so I ended up going back to the AIRs model and the problem was solved. The microphones in this model need something changed before I can recomend them to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass
    Best Buy Employee

    Rated 1 out of 5 stars

    Didn’t like the vibration on my skin

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these. I paired the to my phone and played some dubstep music, the device could not handle the bass and vibrated on my skin, yes know these are bone conducting. Had to take them back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can't connect 2 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price l expected to be able to connect 2 devices at least. You can't. I liked the Titanium ones better but they were sold out. Great performance tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of After Shocks and these are a nice upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eyeing these headsets for some time now and was excited to finally get a pair. What I liked about them was the ability to hear and not have anything stuck in my ear. What I didn't like was how muffled someone sounded, the vibration when someone was speaking and how sore the back of your ears got after wearing them. They also had an issue where they constantly have to be paired and that's a no go for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new I phone 14 and this headphone do not connect with new iPhone for me it’s a useless item now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok.................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok not great hard to get it in the right position for hearing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    wirless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good if you don't like buds in your ear however it wasn't for for me. I didn't like the vibration it made and that you can still hear people talking while music is playing,.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them can hear music clear and surrounding sounds

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they fit around and dont push on your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. Very nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Life is Horrible - Defective?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 6 weeks ago to use for several marathons I am running. Loved them at first. However, the battery life is rated at 6-8 hours. I am only getting 2.5 hours max from them. I assume I have a defective pair and now must send them back to manufacture for warranty since I just missed the in-store return date less than two weeks ago. Good while they lasted, but didn't last very long. Hoping new pair they are sending me while last 6-8 hours as advertised.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey there! We have a two-year warranty on all AfterShokz and would be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please visit our website directly to submit a warranty claim for your AfterShokz so you can receive a replacement pair. Once on our website, click on the “Support” tab at the top of the page, then select “Warranty Claim” the instructions for filing a claim will be available to you. Please reach out to a member of our Customer Happiness Team for further assistance. Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    No.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In theory, these are awesome. Let’s you hear some music but can also hear ambient sound, all without disturbing anyone around you. In reality, you can’t really hear the music, ambient sound is muddled, and if you want to use it at a volume you can make out your music - then anyone around you WILL hear it. If you’re sitting in a quiet room, doing nothing, it’s kinda cool. In semi-noisy environments, it’s just disturbing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Good as predecessor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my AfterShokz Titanium and I was disappointed as it is noticeably quieter and does not fit as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t use in loud places

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great around the house, out jogging or listening to music in a normal setting but I brought these on my last trip and couldn’t hear a thing once the airplane engines started up.

    No, I would not recommend this to a friend
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