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Customer Ratings & Reviews

$129.95

Customer reviews

Rating 4.6 out of 5 stars with 3670 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,670 reviews
  • Rated 2 out of 5 stars

    Not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and returned it a few days later. It's not adjustable, it was too small. It would not fit.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Crackling when changing the volume

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones crackle when you change the volume on iPhone. Tried an entire different pair with an exchange and they still crackled! Maybe stick with the pro? Im not sure if the pros do it but I’d imagine they will be better

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi -Shokz here! We're sorry to hear your OpenRun are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Don’t hold a charge after About a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good for the first month. Now they can’t even last an hour and a half. Not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great concept terrible quality reliability

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In concept these are great headphones for running. They let the sound play without blocking out surrounding sounds. Great way to avoid getting run over. Bought the prior model and used it for about a year before they stopped working. Decided to try the new aeroplex. Sound was a bit softer but got used to them. These lasted two months. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is much poorer than advertised. I have fully charged these headphones at minimum 3 times during the amount of time I have owned them and they do not exceed 4 hours of service. I used them on a 2 hour flight to Chicago From Austin fully charged from start of flight and they died before we even landed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has gone downhill since the original cuts out a lot and doesn’t stay connected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is not 8 hours as described.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving one star because they just don’t last the 8 hours I expected. I purchased this brand 2 years ago and the older model actually had the battery life it was described to have. 8 hours of life actually meant 8 hours of life. These last 6 hours under minimal use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say the sound comes through muffled. Its a little uncomfortable on my ears.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Aftershock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass they fall off and poorly on sound quality!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unuseable and a bad idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unusable. It causes a vibration in your "skull bones" that is absolutely intolerable. I used them twice and felt like I was going to throw up after ten minutes, both times. They're tossed in a corner, where they shall remain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone is crappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version is worst than the first. I now have to put the mic to my mouth for others to hear me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works that’s all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money not worth it sound quality and volume is poor battery life isn’t great

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept. Product is lacking in quality. Many issues.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a fan of these. The sound is not that great for the price.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to expect, but these don't sound very good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 weeks. Then it would not turn on and got very hot while charging. Luckily, it did this on the last day I could return and I did. Replaced with the open move model and it would not turn on out of box. This company has a problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I loved these until they died after 2 1/2 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these until they died. I had them 2 1/2 months and had no issues with them whatsoever. Then they just died. Stopped working, won't charge, no lights, no sounds, nothing. I can't return them and can't afford new ones. So disappointed.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello-AfterShokz here!,
      We're sorry to hear your AfterShokz isn’t turning on. We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team at [email protected] so we can assist you further. Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Uncomfortable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave headphones 1 star because there are very uncomfortable. They are very small, and I have a big head. The headphones pinches just behind the ears causing discomforted. I never even turn them on, return to right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived as new in a sealed box and since day one the battery drained in matters of minutes. Did all the recommendations from the website Troubleshooting and it helped for a one time use then drained again. I returned and will be shopping for different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with the service at best buy on Ray & I-

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great only problem was the staff it was my birthday and I was supposed to get 10%off and the girl at the register refused to give me the 10%. Just because she hated her job doesn't give her the right to ruin the say for the rest of us.

    I would recommend this to a friend
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