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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 87 reviews

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89%
would recommend
to a friend

Customers are saying

Customers frequently mention the Defend Home Security System's ease of use and straightforward installation process. Many found setup quick and simple, praising the user-friendly interface and ability to easily expand the system. Positive feedback highlights the system's ease of installation as a key benefit. The system's ease of use and quick setup were frequently cited as major advantages.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 87 reviews
  • Rated 5 out of 5 stars

    Very fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set off the alarm by mistake, while letting the dog out. I quickly realized my mistake and called the monitoring company to stop the response. By the time I hung up the phone I had a police officer at my front door. This system works like a champ and I get a discount on my home owners insurance for installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great alternative!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my parents new home. I didn't want them to have to sign a contract with any security monitoring company so I thought this would be a great alternative. It's extremely simple to use and anyone can set this up. We did have to purchase a few more sensors to complete the project but that just shows how customizable this is. My parents love it and feel safe and secure using this. I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great System!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and works like a charm. So glad I finally made this purchase, very worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blows ADT away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this system. I had some trouble when I was hooking it up because they come standard with a T-Mobil card. Unfortunately, it did not work in my area. Customer service was awesome and had a Verizon card out to me in 2 days. If you are even considering it, get it. My wife sleeps so much better now when I am out of town. And the great part is I receive txt alerts when I"m gone so I know they are all safe and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best DIY home security system I've ever installed! No contracts & no expensive subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe is a great affordable and comprehensive system. I highly recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Was very easy to instal and works well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Product I Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give Simplisafe a top score. Ordered on-line and received it quickly as promised. Followed instructions and it was easy to install the various components and get it operating. Acquired the necessary local government permit on-line. Also, set up the 24/7 monitoring on-line. Have used the system for over a month now without a hitch. Can access up to date system status with my cell phone. Love this quality system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Excellent product easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to install. Try it and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 4 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Install was a breeze, took only 30 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great DIY Security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to installed and easy to configure! I was done in half an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install, easy to follow instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as I was moving into a new house! I installed it in 30 minutes without any issues and when I did contact customer service they answered quickly and solved my problem in a timely manner! Also when an alarm is triggered you receive a phone call almost instantly! Very happy with this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems good but wrong cell company!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a good product but they send the unit with t mobile. Tmobile doesnt work in my aera i even told them i need a verzion one but they said they all get shipped with t mobile. So i had to call to switch it out. Its a free switch but I havent tried it yET

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system with a simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad recently got this and I helped him set it up. Setup was really easy. Seems like it will be a pretty nice system for a DIY security system. I would recommend this to someone just looking for a basic security system that is easy to setup and manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alarm System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an ADT user for over 10 years and made the switch to Simplisafe. It was very easy to set-up. The videos made it a snap. Took approximately one hour to set up the whole system. The ap is as good as the ADT ap for a fraction of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Home Security System is the easiest to install and very user friendly system we've seen. We would recommend this system to everyone from home owner to apartment dweller. This system will also move with you when you move.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are military so we rent and this security system made it easy for us to install and when we move we can take it with us. The customer service is very helpful and they are quick to call when the system goes off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SIMPLE AND EFFECTIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed in my house last week got it cheaper at Best Buy. I ordered additional sensors from Simply Safe. will get a discount on my home owners that more than offsets their cheapest monitoring charge (14.99/ month)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SimpliSafe Home Security system is very good. Easy to install and get operational. Great value and no monitoring fees if you choose not to sign-up for service. If you want monitoring it is only only to month.

    I would recommend this to a friend
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