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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Protect Home Security System's ease of use and straightforward installation process. Many appreciate its affordable price point, while some mention that the siren could be louder and that a few users experienced issues with sensors or the keypad. Positive feedback also highlights the system's performance and quick response times. Overall, the system receives praise for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 390 reviews
  • Rated 5 out of 5 stars

    Great product easy DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great DIY product and customer service is excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup great price and great plans plus a month free A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Very easy to setup and great customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Long term appears to be the cheaper option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Anyone could do it. The only issue so far is locating the base station centrally where it can also get a good consistent cell signal.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    WOWZER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely use this forever Simple to install basic directions ADT who? hhmm I enjoy using this system and no issues with contacting there main offices when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security system. I will recommend to my friends.

    I would recommend this to a friend
  • Cons mentioned:
    Sensors

    Rated 4 out of 5 stars

    Simple set up if you read the directions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One problem that I experienced was double faced tape that held the larger and heavier part of the door sensor fell off the door frame and set off the alarm. The surface had been cleaned per directions!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Oka, but not the best system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two different alarm systems and the simply safe one isn't versatile enough for use outside of maybe an apartment. It lacks a lot of the components you want in a full fledged alarm system. Plus I found their customer service to be below par.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at several home security systems, I discovered Simplisafe. It provides the same protection for much less money. It was easy to install myself and provides me with a great sense of security without the high cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. With monitoring system, test period to become accustomed. With monitoring in place, app on phone and iPad works very well. Two months experience, no false alarms. Very pleased with system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did bought this security system for our new home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my private residence. Have had ADT for years at another house and this was simple to install taking about 15 mins total to install all components.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. No problems whatsoever. However, wish they included at least message alerts with purchase instead of paid subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good do it yourself system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a vacation home. It was very easy to set up. It lacks some of the features our vector system has - no idea what sensor is open etc. have not activated monitoring yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best DIY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the best do it yourself security system this is for you. The system is straightforward and hassle free and simple for anyone to set up. I would highly recommend this product to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Adequate Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Everything works as advertised. I wish it could have a doorbell camera add-on device. I contacted the company and thye said they have no plans for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to install the Simplisafe system. It took me about 20 minutes to finish the installation. It is worth to have this kind of system to protect your house property and I feel safe at night.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome secuirty system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the cheapest security system out there but it gets the job done! I like that you can monitor your status from your phone and it’s a lot cheaper than other security systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very professional product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a former sales rep for security company I am very familiar with these products and I found this as good as any out there. Extremely easy to set up. Custmer service was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More features than I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More features than I needed. I really just need a system with security cameras and not necessarily a monthly service provider. I returned it in Best Buy was gracious and wonderful. I ended up buying nest cameras.

    I would recommend this to a friend
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