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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the Protect Home Security System's ease of use and straightforward installation process. Many appreciate its affordable price point, while some mention that the siren could be louder and that a few users experienced issues with sensors or the keypad. Positive feedback also highlights the system's performance and quick response times. Overall, the system receives praise for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 390 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is so easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful and we got this item at a great price. The system is very easy to install and they offer online support if needed. This is an expandable system that will meet all of our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Keypad

    Rated 4 out of 5 stars

    Good home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are on a budget and want the option of not paying for monitoring while still having home security this is it. I like it, could have a little better keypad with additional options.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Monitoring service

    Rated 5 out of 5 stars

    Great security product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system installed in about 40 minutes,very easy. The set up for the monitoring service took about 30 minutes. System works great,no need for a phone line,it uses it's on cell phone service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good base system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and very good base system. Would like to see WIFI connectivity for management and alerts without a pay plan. Would also like to see integration with cameras and other home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy and simple, although it needs IoT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to get a DIY installation security system for the new house and I couldn't be happier. The instructions are easy to follow and the system just blends in with the house. I accidentally triggered the alarm once by opening a door as I forgot the alarm was on and within a minute, simplisafe was calling me to confirm if it was a real emergency. Easy to use and quick response. Unfortunately, simplisafe still needs to figure out how to integrate with IoT devices. I have the echo, google home, a few hue lights, nest cams and the ring doorbell. It would be lovely if simplisafe could work with some of all of those devices together to enhance the security system experience and capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the security this system delivers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to set up, program and use. The only issue I have is the lack of volume from the console. When I am upstairs I can’t hear it. Otherwise love it.

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Outstanding for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great value, but be sure you factor in local costs like the permit you may have to buy from your city in order to have the police come to the home. Also, the UX/UI of the Product screens are abhorrent-but most likely comparable to others. System could announce what is open...audio for the label (“door is open”, “window is open”, rather than “door OR window is open”)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    SimpliSafe - Simply The Answer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great value. Only reason for 4 stars is because I has some trouble linking to the dispatch center, but it fixed itself within a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great DIY system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was easy to install and I am happy with the performance. I did not want to be in a long term contract for monitoring. I would recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Performance

    Rated 5 out of 5 stars

    Excellent Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see my review on the SimpliSafe Home Security System. This is an excellent system and very easy to install. It works flawlessly! I'm glad I have it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Sensors

    Rated 4 out of 5 stars

    Home security lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is easy...extra sensors and other cameras for outside pricey. Not sure if I can try and pair my own cameras to this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    No contract security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the security system yet but am very familiar with it. This is by far the most affordable, user friendly, reliable system out there.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    wow great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a piece of mind when i'm home alone at night. i was a little worried cause it wasn't a brand i knew, but the price was good and the reviews were great so i gave it a try. my experience has been great the alarm works great.along with the sensors.But the batteries in my keypad kept going out so i contact the company and they sent a replacement keypad out, via ups at no charge. I love this product it does what its supposed to do and the customer service is nice and they treat you with respect and they stand behind their product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great home security system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was so easy to install! It works great and the price is reasonable. This system works as advertised and does exactly what we wanted!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Live it so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got them when it is on sale, good price for the product. it is easy to install and they works as described.I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only a Few Weeks But Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the basic unit - door/window sensors and one motion detector. The plan and equipment was very straightforward. I'm impressed with the ease of installation and the convenience of the associated app. Setup took less than five minutes - reading the manual and figuring out where I wanted to stick the equipment took longer than the actual setup. Having the first few days to test was a welcome offer. There was an inadvertent set off of the alarm, but since I was in test mode, it turned out simply to be a good learning experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dependable Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is a little outdated looking, but where the system lacks in looks in more than makes up for in reliability and overall ease of use. The sensors are super easy to setup (although I do wish the screws it came with were better). I also wish that the started kit came with one more motion sensor instead of 4 window/door sensors, but still a great place to start and you can always add more later. Overall great product and gives my wife and I peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not quite what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this alarm system based on the reviews I read on a variety of sites and had high hopes for it. Unfortunately, after 48 hours this purchase is going back to the store. The first 24 hours were very positive. It was very easy to install and confirm alarm installation with Simplisafe. Last night, the system alerted for two of the four sensors with low battery levels, which may be the achilles heal of this system. Add the fact that the panel display is not backlit, I will be returning this system to the store today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simpli Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up downloading the app was easy setting up is easy. No glitches so far no problems connecting to it to arm or disarm which we have had in the past with contracted alarm systems.

    I would recommend this to a friend
  • Cons mentioned:
    Siren

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After initial setup trouble shooting, the product works as expected. Two factors to bear in mind: (1) The effective decibel level of the siren in the base unit is not at the level that we would have liked. The siren is nearly inaudible on the second floor. (2) The connectivity between the key pad and the base unit was an issue when the two were placed on separate floors.

    I would recommend this to a friend
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