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Customer Ratings & Reviews

Your price for this item is $83.99
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Customer reviews

Rating 4.2 out of 5 stars with 568 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, installation process, and sleek design of the Smart Lock. Many appreciate the included keypad, auto-lock feature, and its compatibility with the SimpliSafe app. However, some users experienced issues with the lock jamming, connectivity problems, and occasional calibration difficulties. A few also reported challenges with battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 568 reviews
  • Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got it on promotion, excellent piece if equipment for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair up with the system, and easy to install. The one downside is they lose connection to the base station really often, which causes the base station to let you know that. Loudly. Overall, worth it though.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Simple, easy, effective!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer: You need the SimpliSafe data plan for this lock to work. Now that I got that out of the way. This lock is a great addition to any home which has the simplisafe security system. It is extremely easy to install, it took me 10 minutes, and even easier to link to your home security system. Once it is fully set up, the keypad uses the same code that you use on your main pad to disarm the system. In addition to the keypad, you can use the mobile app and/or the keyfob to unlock the door. In terms of aesthetics: I first thought that this would look too bulky on the inside, but it pairs very nice with a a matt black handle. Our of all the simplisafe products I have bought, this is definitely one of my favorite! If there is any downside: some other smart locks have a function to help determine if the door was accidentally left open. This does not. While it does give you a warning if the door lock jammed, it will not warn you if you tried to lock the door and it was still open.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great, but features are limited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the simplisafe app and is great because it works without removing the front of the door lock. Also disarms the alarm when the door is unlocked. I wish it worked with the apple watch though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was super easy. It is so simple to use and easily connects to the app. I haven’t had any issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; major life upgrade. Easy to install. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these locks. Easy to install and works with whatever dead bolt you already have.

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock, Ease of use

    Rated 5 out of 5 stars

    easy install, works as publicized plus more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this, installed in 30 minutes and I'm not that great an installer. What I really like is the Simplisafe system talks to it, so I set it to automatically lock the door if unlocked for 15 minutes AND it will lock the door if I go to HOME mode. Unlocking it with the PIN pad also turns off the alarm, which makes good sense. I kept the original lock key in a keyvault outside, so if it failed to open one day I could still get in the house. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Keypad

    Rated 5 out of 5 stars

    Smart lock that works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock that just works for getting into the house or garage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do. Very easy to install. Great addition to my Simplisafe system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    smart lock wi-fi

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this lock works , i have the hole system, for my house i would get the hole system if you started with SimpliSafe,

    I would recommend this to a friend
  • Pros mentioned:
    Auto lock, Installation, Keypad

    Rated 5 out of 5 stars

    Love my SimpliSafe lock

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install; love the keypad OR key feature. Locks automatically, so I don’t have to worry if I locked my door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Key pad lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great I like the easy in and out of the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unlock without looking for keys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting home and being able to unlock my house without looking for keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect and it links easy to my simplicity safe account.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Even better as we got off on sale, “dream of the day.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful system

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits for perfectly. Very responsive. Installation was very easy.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    This thing is great if it fits your lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this expecting it to work with my deadbolt and sadly it didn’t. The bolts for my kwikset deadbolt were too long to securely attach the bracket that this thing attaches to. I explained my issue to SimpliSafe and they told me my lock wasn’t compatible. They offered me 3 months of free monitoring because I was forced to get a new deadbolt. I purchased a Schlage deadbolt from Home Depot and it worked perfectly with the smart lock. SimpliSafe did provide good customer service but I wish they would submit a compatibility list. They make it seem as though it will fit on any single cylinder deadbolt but that isn’t the case. If you have Schlage locks, you’re good to go. Be careful with kwikset though. They may not be compatible. Not sure of any other brands. The technician at SimpliSafe recommended the Schlage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplisafe review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing security lock. It has such amazing features and its been working well so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use, comes in handy and I like using the app

    I would recommend this to a friend
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