Customer Ratings & Reviews

Definitely Needed Item When upgrading your Kitchen Stove.

For sure needed this glad I bought the extra for the new appliance

Really good service with appliances using it and dnt have an issue

All you should need to hook up your new gas oven. Easy

What can i say it's a gas line. Just make sure you pay attention to the btu as they are different depending on your stove.

The Best Buy team did a great job suggesting the range gas line for us. We wanted to make sure that it was reliable and safe, and as of now we have not had any problems. Would definitely recommend.

Great service and friendly staff, knowledgeable and gracious.

Works as ordered perfect fit no adjustments needed for the installation

Easy to use good value, delivered to me fast with my new stove

Must have items when installing a new stove, good quality

This is what they recommended and so at so good...

Hookup was easy no leaks so far, fingers crossed !

Great hoses. Made hooking up our new gas over a breeze.

I got this with a range and it seems to work well so far.

Always trust genuine parts for the new appliances that you are getting.

but it works as advertised, delivers gas to dryer.

Sales associate recommended it and am satisfied...

Excellent product, good customer service by installer and BEstbuy team.

Note this is a Best Buy review and not product review. The gas line wasn’t even connected because Geek Squad said it couldn’t be done, guess it was too hard for them. I hired someone separately and literally connected it to the gas line I already had ran to the existing spot for installation prior to their arrival. Total delivery process (lack of delivery) has been a terrible mess. Long story short Best Buy is like oh no big deal you can easily change delivery dates no problems we do it all the time. All of my items showed in stock ready to deliver. They bumped my delivery date back almost two weeks due to renovations. I was rescheduled for October 25th and lovely Best Buy decided hey let’s give away her dishwasher and cancel her ENTIRE delivery of SEVEN Cafe appliances and better yet let’s not even contact her to let her know about. Or as a matter of fact it sounds even more fun to tell her when she calls in that yes all is in order for her delivery on October 25th and just not show up! Making it even better when I reached out to my sales consultant two days prior to delivery date he told me he was TOO BUSY to call me. Guess spending $15k + on appliances alone doesn’t mean much to Best Buy. When I said that’s OK just have someone call me crickets no help at all. When I did finally speak to someone from the corporate office on October 24th they told me the dishwasher would be back in stock October 31st but they couldn’t schedule me until November 16th due to other deliveries already booked. Finally they decided to squeeze me in on November 9th as a favor. Wanting to cancel the order the corporate employee gave me her email address to reach back out via email, two email attempts and she still has not responded or called me. Anytime I call the corporate phone number I get the general call center. I get the pleasure of speaking to a hardheaded person that I can’t even understand who is insistent on trying to help with the order even though I tell them I was advised by corporate to not let anyone but them touch the order. After being promised return calls here I sit and no one has called yet. ABSOLUTELY TERRIBLE SERVICE. NO ONE CAN BE THIS BAD WITHOUT ACTUALLY TRYING TO BE!!!!!!

This works and functions great, glad that I purchased it.