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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 144 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ref BI Wtr Kit, highlighting its good quality and ease of installation. Many appreciate its compatibility with their appliances and the perfect length of the hose. While most users haven't experienced any leakage, this remains a minor concern for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 144 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with our Viking refrigeration installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plumber installed everything so it’s hard to leave a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually didn’t need this but it’s always good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterline Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no complaints. It is doing what it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered parts for the new refrigerator install. Priced just right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all of the water lines I've had, this sure is one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to hook mine up twice but that was probably on me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team used this product. Everything is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was never deliver with refrigerator. I was supposed to receive credit for item. All I want is credit either store or to my card

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shop at a real appliance store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was delivered because I didn’t require one. It comes as no surprise that Best Buy now wants a review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    we don't care!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It look like everything I need to install a new water line, but the delivery company refuse to the work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Water kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice installation kit. Requirement for installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    confirm application before install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a water connection from a basement location confirm required length. The standard kit may be short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need as wiring and tubing was already done by the contractor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased (2) water line kits for ice maker and refrigerator. Both have missing parts , worthless. They look like someone deliberately has stolen these out of the package prior to BestBuy representative handed them to me. These are listed as no longer returnable, due to BestBuy error in my order processing. Would like to return or receive a complete kit as paid for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Item returned for credit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item for lack of tubing length to satisfy my needs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kind of a rip-off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they said I had to buy this special connection for the new refrigerator I purchased. come to find out I could have gotten the items from Home Depot for less. The hoses were good quality, but I just feel like if they are so important why not just included them with the fridge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator ice machinemakes ice that tastes like clorine plus best buys 3 year contract does not cover the first year westinghouse covers year 1.I feel like the service contract is not a good idea they should have stated that they do not come the first year BEWARD SERVICE CONTRACT AND TELL FRIENDS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    still waiting for the ref ridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still waiting for the refrigerator to be delivered....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    double door refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not entered our house yet to start use, but we just think its overpriced!! I wouldn't recommend this item at that price. Its overpriced.

    No, I would not recommend this to a friend
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