Customer Ratings & Reviews

Got this as a Christmas gift for my husband. So excited because it integrates with Google and grinds coffee beans. Not even two days after using it, the grinder doesn’t work. After following the cleaning advice given from Smarter Coffee, it still wasn’t working. Took back to Best Buy for a different one. Grinder is defective on that one too and didn’t even work upon first using. Talked to customer service at Smarter Coffee, and they just said it was just defective and that we should return it for another one. We already did that and don’t feel like returning products over and over to find one that actually works. For $250, it should work as advertised. Going to be returning for our money back, because $250 is a lot of money to spend for two defective products. We will find another brand to use, as we are never using this brand again.

Does not make less then 4 cups and grinds very little coffee. The coffee comes out extremely watered down. Terrible.

Just download the app set it up with you’re desired temp and brew strength add water and coffee beans...then with the touch of s button you brew your morning coffee right from your bed!

Grinder broke, lost ability to control with app. Waiting for replacement for two months. Terrible customer service. Would not buy this again.

Had it for a week now and it's been working fine. I have mine set up to wake up in the morning before work and also have it connected to IFTTT so I could use it with my Google Home.

The coffee maker is elegant and easy to use. I love being able to control with my phone and Google Home Assistant. The color plates are a nice touch. My only negative about this coffee maker is the post-brew warming time maximum is 40 minutes. I'm used to a standard 2 hours but when I contacted the company this doesn't seem to be something they plan to update as it's apparently a "health and safety regulation" (maybe in europe since the machine is european?) You cant even manually push the button to restart warmer, it will just tell you there's not enough water and will not turn on. Additionally, you have to remove the carafe to access the filter. Which isn't a big deal but a learning curve in process from other machines I've owned.

Works as described , simple to use. Very easy to set up. Very happy with purchase.

I was pleasantly surprised how easy it is to control my coffee settings all from my smartphone app. The coffee tastes great and the features work perfectly. I will be getting Google Home next so I can link it to my Smarter Coffee.

Make sure to get a warranty on this device. Almost $300, and broke less than 6 months. Should have stuck to my Kureg!

I was able to try out one of the first Smarter Coffee machines in the US. The experience was great. Normally I have to use a separate bean grinder, but this machine is all-in-one. My coffee tasted fantastic and I have it set up so I can brew it to my exact taste from the app. Being able to tell Alexa to brew me a cup when I'm busy taking care of other morning priorities it super convenient as well. I just dash into the kitchen pour my cup and go.

Nothing but praise for this machine. Can't fault it from setup to app to laying in bed and brewing using the Smarter app. It's so clever and couldn't be happy with the way it works in my home.

A must for any coffee tech lover! You can set it to brew to for when you wake up!!!!!! fresh coffee in the morning without doing a thing what could be better. You can also use it with IFTTT and Alexa. You need it!

Purchased the Smarter Coffee machine and it's such a fantastic product. Incredibly easy using the app to brew my coffee with set alarms. Would recommend to anyone!

I've had my Smarter Coffeemaker for a couple of weeks so I decided it was time to give my opinion. I LOVE this machine! Let's start with the coffee. I love that you can choose to use the grinder or use pre-ground coffee. I only make coffee for myself so I usually just use the 4 cup setting. And for those of you complaining that you can't set it for less than that, 4 cups does not mean for coffee cups. It brews just enough (well, slightly more) to fill my favorite mug. Any setting less than that would be a waste. I have had to play around with the settings when brewing 4 cups though using the grinder. Sometimes the coffee is too strong even when using the medium setting. I adjusted the grind setting but I still need to play around with it. It's only an issue because of the concentrated amount of water being used. I don't think it would be an issue if you were making a full pot. I also love that you can just fill up the water tank and it uses the exact amount needed. Most machines use however much water is in the tank no matter how many cups you're brewing. Now to the fun part. I absolutely love being able to wake up and say "Alexa, start the coffee" and it does it! I'm sorry but that's so cool. The app is also really nice and easy to use. You can adjust the number of cups, strength, everything right from the app. I also love that the app works not only on wifi but also cellular. I can start the coffee brewing while I'm walking home and it's ready when I arrive. That's amazing! Granted, it's only been 2 weeks. But I can't rave enough about this machine.

The coffee is really good, but there are definitely some issues: 1) You have to push the bean into the grinder hole when you set up for the next brew. The cover over the grinder is too big and the beans don't flow in well. 2) The water entry is small and you have to be careful not to spill. 3) The warmer stays on for only 40 minutes, despite the box saying 120. I have contacted tech support and they are working to fix this for US customers but it has been a struggle. I feel like I am a beta tester for this coffee maker/app.

love having a WiFi coffee maker in the house! Makes Monday mornings much easier!

They focused on the technology and not on practical coffee making. The beans don’t consistently enter the grinder so you have to stand over the machine and shake it to make sure that they do. Water is hardly warm enough. Their support says to set the preheating to 5 min. Doesn’t make a difference even though 5 min is ridiculous. It will keep the coffee warm for a max of 40 minutes. That goes by very quickly. Do not fall for the hype and do not waste your money.

I wake up at different times so this is perfect...

I wouldn't recommend this at all. The tech geek side of me loves the wifi and IFTTT integration but the coffee maker doesn't function at all. This is the 2nd one that I'm returning with 45 days for the grinder failing. It also started repeatedly making coffee (mainly warm water..) on its own....Tech support always said the same thing..."hard reset" but I'm done with Smarter....wish there were other wifi options out there!

Honestly, I LOVED this machine when I first got it, then the grinder stopped working after about 15 months. I filed a warranty claim and after meticulous trouble shooting as directed by Smarter, it was confirmed that the grinder had "conked out" and that I should receive a new machine in 6-8 weeks. It has now been nearly 4 months and I have yet to receive a replacement. I have emailed them numerous times and have received nothing but the run around. Most recently today, I was told it would be around another 6 weeks. For the price I paid for this machine, this is unacceptable!