Main Content

Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 9 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

56%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 3 out of 5 stars

    Great heater but other features don't work...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heater for this product is great! It can pump out enough heat on low power to heat a room 250sqft room in no time. It is very quiet and like the panel light dimming feature. Use at night, so these are great features. Also like the fact that the housing doesn't get hot and remains cool during operation. Wheels are nice and easy to move around; like roller skates. NOW, for the NOT so good and why it gets 3 stars. I could never get the app to work with the heater. REASON: Couldn't register the product to gain access to the function of the app. Tried calling Crane multiple times and live support with no luck. Was looking forward to controlling temp with the app...Also, thermostat doesn't always register temp and the room gets up to 78 deg before the thermostat turns off the device. One more thing,sometimes the menu button won't work when the unit gets too hot. I would still recommend this product with all the bugs...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It did warm up a room well & very quiet running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to figure out the settings in beginning! I wished it was more rectangular instead of square for a amall area! Runs very quietly which is very nice! I can't seem to get it to work with my smart phone though!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of the wifi capability. This way I could monitor the temp and performance using the mobile app. Well the Mobile app would not work. I registered through Crane and still could not get any help nor could I get the app to work. The heating performance of the unit was also very disappointing. It's meant for a very small room.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just didnot work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchanged this product three times. Just didnot work. App failed twice. Unit failed once. Brought it back for a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little beast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heater is my saving grace this winter, so far. I can't get the app to work but for now, that's ok but I eventually want to. the heater works very well and heats up my big room fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased January of 2017. The app to control remotely never would connect with the heater but decided to keep it. Now the High setting doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not nearly what it claims to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wifi space heater for my dad's birthday last week since it claims to heat up to a 1000 square foot room comfortably. He put it in a 450 square foot room and you couldn't even tell it was on unless you were standing next to it. In addition, the temp in the room never increased even though he left it on the high setting for hours. Needless to say, I returned it yesterday at my local store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty, Hot and Easy!?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the nicest looking space heater I have ever. I actually use it as an end table in my studio. Plenty warm and the app was easy to use. I also used the Best Buy pick up at store program and everything worked out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my home office and super quiet and good heat. Love the design.

    I would recommend this to a friend
Sponsored