Customer Ratings & Reviews
- Model:
- E20
- SKU:
- 11931929
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Range
Rating 4.0 out of 5 stars
- Camera Quality
Rating 4.2 out of 5 stars
to a friend
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first drone we purchased. It is great. Easy to understand and use.
I would recommend this to a friendGreat Value Drone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drone just the right size and strong enough to learn on for a great price.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email：support@snaptain.com
Quailty FHD drone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent job with this price. The image and video are clear!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email：support@snaptain.com
Nice drone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice drone, good as a first drone if you are a begginer
I would recommend this to a friendLost In Space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drone that I had purchased, I would give it a 1 score because it was that far away from me and I had hit the emergency stop button when it had got away from me and it didn't stop. It landed in a field and then when I tried to locate it, with the remote control I couldn't find after looking for three days. I was quite upset because it was my first drone.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Excellent customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is exceptional,they They helped me out with my purchase and responded quickly to my email. They exceeded my expectations! 10 out 10 do recommend. I do recommend this company and will purchase from them again.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay you are not fixing the wrong things that are going on the way
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
NO SEEM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY FLYING DRONE. PROBLEM WAS UNABLE TO CONNECT WITH DRONE CAMERA FOR VIEWING.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Great Drone, very stable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm exited on this drone. Still a bit early but my first impression, is that is is awesome. Quick response time and handles wind very well.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email：support@snaptain.com
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and customer service is top notch they will go above and beyond to make things right if you have an issue highly recommend
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Believe the hype
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As previous customers stated, this is a great beginner drone! Great quality at an affordable price.
I would recommend this to a friendGreat quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brand is great. Very reliable and great customer service. Would definitely recommend.
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, took it up for its first flight about 20-30 feet and was going forward with it, then the camera froze and the remote disconnected and it just kept going. I lost site of it and could not find it. Walked nearly a mile in the direction it was going but never found it. Just bought it today 2/2/24 and its flight was around 6pm and it was gone shortly after. Remote did not work for emergency stop and it did not land when it lost signal. Waste of $200.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We apologize for any inconvenience this may cause you. Please follow these steps to troubleshoot.
1. Whether the drone is within the control range when you lost it?
2. How was the weather when you flew your drone?
3. Have you pressed down any button before the drone lost control?
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Christmas gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a great little drone! My son is now asking for one for Christmas!
I would recommend this to a friendBrand response from Snaptain Team
Posted .Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email：support@snaptain.com
Worth every penny!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The features of this drone can't be matched for the price!!
I would recommend this to a friendGreat little drone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great drone with good visuals and easy operation
I would recommend this to a friendDo not recommend. Will not get altitude.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Trying to use in Logan UT, 4500 ft. Can't get it to fly more than 3 ft off the ground. Battery is charged. RPM set high. Stick all the way up. Every time moving forward, back, left, right, it drops in altitude.
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.
Please kindly understand that the theory for beginner drones to hover is to hold altitude by its built-in barometer, which defines the height it hovers, but could not control the drone's movement direction.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Best Buy ripping off customers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work but got charged a $20 restocking fee so they could rip another customer off
No, I would not recommend this to a friendBrand response from Snaptain Team
Posted .Brand response from Snaptain Team
We really appreciate your feedback. I would like to present our deepest apologies for all the inconvenience. Please kindly note that the $20 restocking fee is charged by the Best Buy, not the seller.
If there are any issues with the drone, please contact us directly for after-sales service. We will help you better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@snaptain.com. We are more than happy to assist you further.
We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!