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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 417 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Range

    Rating 4.0 out of 5 stars

  • Camera Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers praise the S5C PRO FPV Drone for its ease of use, excellent camera quality, and attractive price point. Many also highlight the drone's controllability and lightweight design, making it suitable for various users. However, some users express concerns regarding the battery life and the drone's susceptibility to wind. Improvements in these areas would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 417 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great drone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting to try a drone for some time now but didn't want to spend hundreds of dollars. This drone is afforable but also good quality. would recommend!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Copter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good!Very enjoyable and fun!Will buy another one from Best buy.........

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 12-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a medium priced drone for my nephew(8) and this was perfect for him. It’s easy to set up with little to no supervision and he loves taking videos and pictures with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Range

    Rated 1 out of 5 stars

    Not a good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and it’s horrible. The range is what sucks the most it doesn’t go as far as it states. The camera quality is ok but it freezes the remote battery doesn’t last long. This was a gift that now is a paper weight. I missed the return window because we were out of town for the holidays and he didn’t use it till we got back home then had to go out of town again on a emergency then Covid. You’d figure that holiday purchase would have more of a return window like most stores do.

    No, I would not recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      For your concern, please refer to the following information.

      1. The video distance is for the drone: 50M
      2. The flying distance from the drone to the remote: 80M

      The distances mentioned above are based on the absence of interference. In urban areas with significant interference, it might not be possible to achieve the distances mentioned above.

      Besides, the batteries for the remote are not included in the package. We recommend that you choose batteries from brands known for their quality and long battery life.

      To ensure the camera functions properly, we recommend flying within the control range. If the camera freezes within the flight range, please uninstall the app and reinstall it. Then, fly the drone from a different location.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not bad but wouldn’t buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom, thought it would be better quality but it was made with very cheap plastic and battery stopped charging after the third charge

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good drone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good first time drone. Easy to use. Good price. I recommend

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Good first drone for teens.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first drone for my teenaged son. The remote control a little tricky to use and he had some trouble figuring out how to get the drone to fly back and forth.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Brand response from Snaptain Team

      We really appreciate your feedback to make this item better. I would like to present our deepest apologies for all the inconvenience.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via [email protected]. We are more than happy to assist you further.

      We offer a 12-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! snaptain

  • Rated 4 out of 5 stars

    My BeBe Kid Wishllist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this item for my grandson this Christmas. He has been an outstanding Brother and student winning all kinds of honor awards and his wish for Christmas was to get a Drone. I hope he likes it. I shipped it to Atlanta. His Mother says he will love it! Merry Christmas from Nana-I love you my BeBe Pics after the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy does it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to control, quick change batteries great price.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You can get one if you want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I olways looking for this drone finally I haven’t my son its so happy wend we took to the park to fly the drone he like very much and I like hes smeli

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great gift my son loves it. Very clear videos and pictures and very sturdy. I was afraid it would mess up when it landed or crashed on somethings but nope its all good

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!  Remember your device comes with an 24-month warranty, and anytime you need help just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an incredible product for the price point. The control takes time to figure out, but it’s still fun going through the process of learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Value for Money and Easy to Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone at an affordable price! It's easy to setup and fun to fly. Pairing happens fast. The additional free battery comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super fun for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fly. Comes with controls to do flips and auto returns.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 3 out of 5 stars

    Good for cheap drone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for 1st drone. Cam works but quality kinda lacks

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good but Needs to have a longer battery life

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      The flying time of each battery is the hover time of the drone. If the speed of the fly is faster or functions of the drone been activated, the flying time will be reduced. Generally, one battery supports 10 minutes' fly. Plus the drone comes with 2 batteries, so you can enjoy 20 minutes of flying performance.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for beginner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great drone for a beginner like myself. Wasn't too expensive and it's fun to fly around!

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Drone Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the drone it is a little tough to control but I think I just need practice lol.very happy with all around service thank you Best Buy

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations!

      Here are some tips for your reference:
      1. Make sure the remote and drone batteries have enough power.
      2. Try calibrating 5 times before taking off.
      3. Fly in a no wind or breeze day and open field place where there are no trees/woods around.
      4. Try to trim it to adjust its responsiveness.

      Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

  • Rated 4 out of 5 stars

    Good camera but lighweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it's a decent drone with surprisingly good camera tracking. Downside the lightweight build of this model is easily blow away by the slightest breeze making it difficult to control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for 12 yr old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 12 yr old Grandson. Easy to use and he was very happy with the performance.

    I would recommend this to a friend
    • Brand response from Snaptain Team
      Posted .

      Thank you for your support. We are super excited to provide something that betters your life. We promise to continue striving to exceed your expectations! Remember, your device comes with an 12-month warranty, and anytime you need help, just let us know. Email:[email protected] snaptain

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