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Customer Ratings & Reviews

Your price for this item is $369.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 336 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 336 reviews
  • Rated 3 out of 5 stars

    Ok headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound similar to the AirPod MAX without the premium material and easy of use if you have an Apple product. I don’t think they are worth the premium price. The only advantage is when it comes to weight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loud is beautiful if its clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we are listening to the sound is crisp and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great sound. These are very comfortable on my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always Best feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Sonos - Ace wireless product on time from Best Buy and the shopping at BestBuy online made me very comfortable and feel good. I got all the required updates and received very good technical support during my follow up. Thank you Sonos. Thank you Best Buy. I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic but a little warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I own too many pairs of headphones and earbuds to admit. I really like these. The sound quality and noise cancellation is among the best. The only negative for me was that the breathability could be better. My ears got warm after only 30 min to 1 hour.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear you enjoy the sound quality and noise cancellation of Sonos Ace. We appreciate your note about the breathability and will take it into consideration for future improvements. Enjoy your listening experience! john.milton

  • Rated 5 out of 5 stars

    Sonos amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing never looking at another head set again the sound quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos headphones vs Apple Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of Airpod Maxs and although the sound is similar, they are much heavier than the Sonos and the sound is about the same. I prefer the Sonos headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you’re enjoying the Sonos headphones and finding them comfortable. It’s great to know that you find the sound quality comparable to the AirPods Max but with the added comfort of the lighter build. We appreciate your preference for Sonos and hope the headphones continue to enhance your listening experience! john.milton

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever.

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live Sonos products and these headsets deliver. The best noise reduction I’ve ever had. High quality product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking outstanding sound. Absolutely amazing. Whether at the gym or traveling on a plane. The best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Ace - Revisiting a year later

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair on release - only to be hit with the god awful app experience, and lack of promised features. Returned them. Revisiting them a year later to see if they're any better after the massive update last month - They're just as awful as they were before! hardware wise, they're amazing. ANC is fabulous, sound quality is good, if lacking on the low end, fit and finish and feel all superb. The software though. oh the software. as much of a hot steaming pile of trash now as it was on day 1. Pairing them was like reading tea leaves, press until the blue Bluetooth light flashes? it does not flash! just have to wait for it to be found by the phone (used both an iPhone and Android for this) because the app constantly kept saying "not found" then updating them. had to repeat this a dozen times as they kept dropping out, and rebooting, and Sonos app won't let you adjust them until they're updated. or connect to them unless it's updated. so finally an hour later of constantly trying to update them, I can use them. As for integration with my existing Sonos system? horrific. Audio Swap? won't work my system is not up to date per the app (it is up to date). Not with my Arc, nor more critically my Amp. Something Sonos refuses to add support for because it's "too old" despite still selling the same unit to this day with no updates. all in all, I'll be returning these yet again as even for 300$ they are an awful proposition for the cost compares to Sony or Bose's offerings, I certainly have not bought any Sonos hardware since my first purchase of these, and i certainly won't be buying anything else with their horrific management and handling of this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans with really good audio and build quality, Noise cancellation works superb

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sound

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Can never complain about what this as offered me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - Fantastic Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Sounding headphones! These are superior sounding & I also own Apple’s Air Max Headphones! Nice work Sonos. Wish these headphones will on day work w/ Sonos’ Eco system & thru the App though. They get point reductions as a result of that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. The bass is immaculate and the noise canceling is even better. These are worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first attempt

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphones Sonos has released and it was good attempt. The build quality is very good but I wasn’t blown away by the sound quality. Overall good but not great and too pricey for what the sound is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, sounds rich. Golden myst of HD stereo, just what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first piece of Sonos gear I have ever owned and now I'm seriously regretting not owning a lot more of their audio hardware. I'll be replacing most of my home theater in the Spring and Sonos is near the top of the list.

    I would recommend this to a friend
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