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Customer Ratings & Reviews

Your price for this item is $379.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 170 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 170 reviews
  • Rated 5 out of 5 stars

    For the Bose owners who want bass...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best over ear headphones I've tried. I also own Bose Q45 and the Sonos just has the better bass and dynamic sound. The Bose have crisp dynamic sound but lack the bass to fully provide the range I prefer. The quality is exceptional and solid filling. Worth the money, especially if you got it during black friday sales at $349.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however microphone is terrible and sometimes there is a bug with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice-makes it real nice when I wanna watch or listen to something when the rest of the house is sleeping I could have it at a very enjoyable level of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good sound. For me these are more comfortable than Bose and easier to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse absolutely loved these headphones the sound is amazing the sleek look it really amazing to look at.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Aww, thanks! (Blushes) We appreciate your review of Sonos Ace! john.milton

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent product by Sonos. Sound amazing, easy to connect and noise cancellation works amazing. Highly Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SONOS ON THE MOVE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the head phones. The sounds is unbelievable, like the color, works good with my phone and my table. Lets not for get the tv works sound good with all..... BUT I do have one down fall they are big, can't sleep or wear a skull hat. I Love them my new best friend...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wonderful!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful pair of headphones! Great ANC and sound quality

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      We are glad you found them delightful! john.milton

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with your headphones is that they always get too hot, these do not! Audio quality is what youd expect from Sonos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first set of high end Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first set of high end headphones and I love them. I used them a few plane flights already and it does a great job of blocking out all the flight noise. They sound really good also. I've used with my SONOS Beam also and swapping was somewhat easy once I got it working correctly (I did have to unplug the beam to pair it for some reason though)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ace +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Outstanding battery life. Amazing noise cancelling. Superior sound quality.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not good for music, more for tv

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for music, not too bad, lacks bass. for watching videos, phenomenal, get's all the sounds for immersive experiences. there's somewhat lag if you connect to a computer though.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Glad to hear you are enjoying Sonos Ace. Here are a few tips to get you the best experience. If you find the bass lacking for music, you might consider experimenting with the EQ settings if available, or even trying different audio sources to see if there’s any improvement. For the lag issue with computer connectivity, ensuring drivers are updated and using a direct connection method (if possible) might help mitigate the problem. I hope this helps! john.milton

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not for everyone. Some might not like the sound profile. I love how it sounds. The best part is the integration with the Sonos Arc, swapping between the sound bar and headphones work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality for a open box. Software is a little wonky tho. Very good music wuality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, beatiful design and color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great now that the price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and comfortable, setup is a breeze. The only negative is they get much quieter when I auto swap with my Arch ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and style

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, comfortable fit, high quality, great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud is beautiful if its clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clean. Regadless what we are liatening to. The cost is worht the expiernce.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great, anc is amazing, however if you turn the lows up a hair to much the driver will over extend and cause a rattling noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice Cancellation to the next level

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, the clarity is stunning. The feature to go from the headphones to my Sonos system and back with ease is fantastic. I’ve been a devoted Bose user and have upgraded all my gear to Sonos without regrets. Listening to your favorite music and hearing it like never before makes the investment worth it.

    I would recommend this to a friend
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