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Customer Ratings & Reviews

Your price for this item is $359.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 524 reviews
  • Rated 3 out of 5 stars

    Nice, but wait until they go on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are certainly nice headphones but can’t compete at their current price in such a crowded premium headphone market. If you have a supported Sonos soundbar these will be more appealing, but if not it’s harder to choose the Sonos Ace over comparable offerings from Sony or Bose. The Sonos Ace were comfortable enough and sounded good in ANC mode. Transparency mode had a slight hiss, but hopefully Sonos will fix that with a software update. The earcups did get a bit warm after wearing them for a while, but not terrible. I expect that sooner or later these will go on sale similar to Bose QC Ultra. When they do the decision on which to get will be more difficult. But for now Sonos Ace are hard to justify unless you have a Sonos soundbar.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback on Sonos Ace. We value the insight you shared and look forward to winning you over with continued feature updates. john.milton

  • Rated 5 out of 5 stars

    upgrade for AirPods Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped my Apple AirPods Max for these. Totally happy I did. So much lighter and more comfortable and they sound amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound looks and feels good.Butbit does disconnect from my Sonos arc sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesom3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im am more and more impressed with these headphones. Sound quality is awesome. Head tracking in my only criticism. It always the opposite on of where my phone is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the Bose owners who want bass...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best over ear headphones I've tried. I also own Bose Q45 and the Sonos just has the better bass and dynamic sound. The Bose have crisp dynamic sound but lack the bass to fully provide the range I prefer. The quality is exceptional and solid filling. Worth the money, especially if you got it during black friday sales at $349.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos Ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality in general. Clear highs and mids. Little lacking with deeper bass but to be expected for this headphone class. Disappointed with a beer very annoying crackling sound in both ears. Sounds like static. Read of others having the same issue. Also, disappointed two can't connect to TV at the same time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as an open package, but Sonos never fails so I wasn't worried. Absolute fantastic. Imagine all of the wonderful audio of the other components, but in a headphone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sonos Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good product from sonos i was mostly interested because i have sonos speakers so when i heard there was headphones i had to try it out based on how good the regular speakers are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rbravo happy customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and the best part so comfortable on the ears!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vey good first try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with all of the other reviewers- excellent headphones, rich sound (especially the Dolby Atmos). Sinve i have a Sonos Arc i liked the TV swap but i REALLY wish i could beam any music from my Sonos App to these and use them as a true extension to my Sonos system. Understand that adding takes a huge hit on battery life but would certainly like the cans to operate as Move or Roams do, being supported by Bluetooth. Otherwise great headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good first effort, wait for a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good; very good sound. great ANC. great ergonomics and controls. cool party trick - the TV audio swap. legacy audio and charge cables included. the bad; too heavy, not too comfortable over time. pleather cup cushions are too hot/sweaty - seems like a great opportunity to offer a cooling-cloth option. the App and eco-system performance - the App has good options, but using the App is frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and good sound. For me these are more comfortable than Bose and easier to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse absolutely loved these headphones the sound is amazing the sleek look it really amazing to look at.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Aww, thanks! (Blushes) We appreciate your review of Sonos Ace! john.milton

  • Rated 5 out of 5 stars

    Great set of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones great build quality of materials this is my second set lost set of headphones like new after a year of wear the original ones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however microphone is terrible and sometimes there is a bug with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sono a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy on the ears. Can use with TV when compatible soundbar is used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre ok. They sound good wired using qobuz or tidal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos heads phones, bought open box. Work like new, and sound is amazing. Love that i can do the tv swap with the Arc Ultra when the family goes to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice-makes it real nice when I wanna watch or listen to something when the rest of the house is sleeping I could have it at a very enjoyable level of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very clear sound. Headset is very comfortable. Very happy with this purchase.

    I would recommend this to a friend