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Customer Ratings & Reviews

Your price for this item is $359.00
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 524 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 524 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sound

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Can never complain about what this as offered me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sonos Ace - Revisiting a year later

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair on release - only to be hit with the god awful app experience, and lack of promised features. Returned them. Revisiting them a year later to see if they're any better after the massive update last month - They're just as awful as they were before! hardware wise, they're amazing. ANC is fabulous, sound quality is good, if lacking on the low end, fit and finish and feel all superb. The software though. oh the software. as much of a hot steaming pile of trash now as it was on day 1. Pairing them was like reading tea leaves, press until the blue Bluetooth light flashes? it does not flash! just have to wait for it to be found by the phone (used both an iPhone and Android for this) because the app constantly kept saying "not found" then updating them. had to repeat this a dozen times as they kept dropping out, and rebooting, and Sonos app won't let you adjust them until they're updated. or connect to them unless it's updated. so finally an hour later of constantly trying to update them, I can use them. As for integration with my existing Sonos system? horrific. Audio Swap? won't work my system is not up to date per the app (it is up to date). Not with my Arc, nor more critically my Amp. Something Sonos refuses to add support for because it's "too old" despite still selling the same unit to this day with no updates. all in all, I'll be returning these yet again as even for 300$ they are an awful proposition for the cost compares to Sony or Bose's offerings, I certainly have not bought any Sonos hardware since my first purchase of these, and i certainly won't be buying anything else with their horrific management and handling of this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Juanita

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is excellent and very good. I don’t listening any noise is good noise cancellation and the sound is very different and over to other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, sounds rich. Golden myst of HD stereo, just what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new headphones for everyday use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replaced my Bose QC25. Setup was fairly easy through the Sonos app. Overall sound quality is amazing and ANC work extremely well. The ear cups are very comfortable. I would highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your positive experience! We're thrilled to hear that Sonos Ace have been a great replacement for your headphone needs! john.milton

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sonos Ace headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ace sonos headphone they are amazing, I loved them. I got up to get some popcorn and didn't have to paused it to do that,

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Over hyped and rated

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. The app is not very intuitive as compared to Sony or Bose. I had an issue with Right Ear static that a lot of other users are having. I went ahead and returned them to get the Bose Quiet Comfort Ultras which have better noise cancelling and the app works better.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It's disappointing to hear that the Sonos Ace headphones didn't meet your expectations and that you experienced issues with static in the right ear. There has since been an update to the headphones that has addressed this concern. We look forward to one day making you a Sonos Ace customer! john.milton

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice. Flawlwsss turms I n and connects to phone laptop and tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every Penny

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these they sound amazing! I was trying to find something different on the market and these just appeared to be one of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound And Quality!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Headphones Sounds Stunning,I Left Amazed,Battery Long Lasting So Much And Pretty Easy To Use It With No Complication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It takes me to another world!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! Noise cancellation is the best, compared to other similar headphones in the industry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound, for the price though... not the type of quality I was hoping for. I thought a pair of these headphones would be more in line for an audiophile.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. Noise Cancellation works very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not great for music

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is not great unfortunately. The bass is weak and even when I increase it to max, it still is lacking that oomph I need from over the ear headphones. The switching from my arc to the headphones was great though! My favorite are the Bose quiet comfort ultra with immersive audio on.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds like you found the Sonos Ace lacking in bass and overall sound quality compared to what you were expecting from over-ear headphones. However, it's good to hear that you appreciated the ease of switching between your Sonos Arc and the headphones. Happy we were able to make your home theater experience even more immersive! Keep on the look out for latest feature drops and updates to Sonos Ace via our website.Thank you again for the review! john.milton

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but kinda pricy. I returned just because i realized I'm more of an earbud kinda guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos - Ace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to setup with Sonos. The price was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easily the best headphones i have owned. They are great by themselves, especially with the newest updates (June 2025). The Sonos bar swap feature is a nice touch for those who have a Sonos soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with amazing noise cancellation. The quality of construction is an advantage versus other headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New King of ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones in the market — I still think the Bowers’s Wilkins Px7 and above sounds a bit better. However, the ANC on the Sonos is better than the WH Sony Series.

    I would recommend this to a friend