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Customer Ratings & Reviews

Your price for this item is $599.00

Customer reviews

Rating 4.8 out of 5 stars with 6573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the ARC 5.0.2 Channel Smart Soundbar's exceptional sound quality, encompassing rich detail and immersive Dolby Atmos effects, along with its ease of use and setup. Many appreciate the powerful bass and sleek design, although some find the price to be high. A few users reported occasional connectivity or application issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,573 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing clean room filling sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing soundbar. Using with my Sony 65 z950 tv. Better than the Sony Z9F soundbar by far. I don’t have the sonos mini sub yet but this is room filling clean sound. I hear more detail compared to the Sony. Easy installation. Download the app and calibrate using your iPhone. Looking to pair with a couple Sonos one SLs and the mini sub. Fires sounds from the sides, top and forward. The range is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Definitely An Improvement Over The Playbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I would have purchased the ARC [white] regardless because the black playbar never matched my decor. That said, if you previously owned the Sonos 5.1 with the previous Playbar you will not be disappointed with the ARC. A little more crisp, nothing lost in quality for TV and Music playback. Airplay2 is a much needed bonus. No more need to play music from that convoluted and bugged down iOS/PC Sonos app. For my setup, I just swapped the Playbar with the ARC using previous Sub and ONE Surrounds. Just remove the sub and surrounds from previous setup. Unplug the Playbar, Power up the ARC and set it up, then power on the ONES and Sub and add them to the ARC. Voila. Dolby Atmos: I have mixed feelings and little bit disappointed. Here is why. I used a Dolby Atmos Demo CD to test the sound. The limitation of soundbars in effectively reproducing Dolby Atmos sound effects is well known. I believe Sonos built the ARC with users who might be using the unit by itself alone in mind. So the ARC was designed as a dedicated Dolby Atmos system with the up-firing speakers built-in. Now, what happens when you add 2 ONE surround speakers and a sub. For some reason the ARC does not pass on or share the Dolby Atmos sound effects with the Surrounds, it tries to reproduce all the effects by itself. And there-in lies the limitations. I've seen other 5.1 systems that come very close to reproducing the Dolby Atmos sound effects by using the surround speakers. I believe the ARC in a 5.1 setup could do even better if only the surrounds were in concert. Hopefully with future firmware updates this can be achieved. In the meantime the ARC rocks.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has great sound! I love the fact that you can buy it in pieces instead of all at once and still have a great audio experience. I purchased the soundbar and mini sub but plan to add some rear speakers soon.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos ARC is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got our ARC yesterday after about a 3 week wait for it to be shipped. It only took a few minutes to connect it to the TV, SUB GEN 3, and the (2) One SLs. The sound is incredible. Worth every penny. We watched Dead Pool last night and the scrapyard scene at the end of the movie rattled the windows ( volume at approx. 65%) Can’t wait to watch more movies. Except for the buttered popcorn, there’s no reason to go to the movie theatre anymore. Yes. The sound is that good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The sound is amazing BUT…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would’ve gave it 5 stars but here’s why I didn’t. I’m going to get straight to it. The quality sound that this system puts out is simply unmatched. Never heard a surround sound system like it before. BUT, here’s the downside to it. IT WILL NOT STAY CONNECTED TO MY TV (Samsung)! Evidently this is a known problem according to the Sonos community. When I was researching this issue I found that I’m not the only one by far. Every time I pause what I’m watching for more than 5 minutes or cut the tv off completely the system loses connection with the television. When that happens I have to disconnect the power from the soundbar for a couple of minutes then plug it back in. This issue isn’t something I expected from a product from Sonos especially when you’re paying the hefty price tag for it. FYI…I did everything that is recommended to fix this problem and I’m still having the same issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great Sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound!! Especially if you receive a lot of Dolby Atmos content. This is where the Arc shines. I have yet to really use it with music as I still prefer the stereo sound from the Play 5. But with spatial audio capabilities from Apple Music being supported in the near future, I may have to consider using it for all sound in my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Living room entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the SONOS BEAM and it sounds awsome in my mancave paired with the Sonos ones and subwoofer which prompted me to upgrade the living room speakers and I choose the Arc. I listened to the Arc before pairing the subwoofer and Sonos ones and I was very impressed with the all around bass,treble, mids and highs. Very clean! I highly recommend! And after pairing the sub and the ones it got even better! I've gone thru countless surround systems and you get what you pay for. SONOS may not be the most expensive system or the cheapest but the quality speaks for it's self.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos arc ultra is Supreme

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the sonos i don't have any idea how is great dolby atmos i feel all sound in every direction in my room i feel the soundbar have unless up 500 watts and the sonos era 300 have more than the 200 watts and the sonos sub gen 4 have unless up of the 400 watts i go outside of my room go to the hallway for check out if i bother my neighbors and yes att the volume 60 and the wall is grumble i think about for moving to many super space home with out neighbors to close to me but in volume 28 due amazing awesome sound thanks to God and my dear girlfriend and the associates David one teen tech help me like 5 start and one moon the store i go is 60 ave rio hondo bayamon Puerto rico 00961

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best soundbar! Paired it with a subwoofer and brought a movie theater into my house :) A total game changer. The design is clean, elegant, modern and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Sonos arc to my Bravia 8 TV and I’m very pleased with the easy set up and excellent sound quality. It has deep rich sounds with clear dialogue which come from all directions, as relevant to the video. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos arc is worth every dollar you will spend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it you won’t be sorry. This speaker produces the clearest sound. I upgraded from the play bar and this exceeded my expectations. And the ability to play atmos is huge plus. This speaker has incredible style functionality. The arc is easy to install with using your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Gamechanger ! Amazing Dolby Atmos ! Buy it ASAP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Soundbar on the Market ! And it’s not even close. I”ve tried all the soundbars on the market and the Arc destroys them all. Once you add a sub and the Sonos Ones or SL”s it’s Game Over. Sure you can buy a cheaper all in one Soundbar, But in a year’s time it’s obselete and replaced by a newer model and yours is half off and worthless. Save yourself the time now and just buy it. It sounds incredible. The Sub is world class ! The great thing about Sonos is you can upgrade at your own pace. Whenever you get the money just add whichever speaker you need to complete your home theater setup.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Theater Sound for a fraction of the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. This is the best sound bar I’ve had heard by far. I have it synced with two Sonos ones, for great surroundsound. I do not have the woofer, but it it has good bass too. It’s streamline design mounts easily to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Ease of use

    Rated 5 out of 5 stars

    Sold on SONOS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added their best sub and two One-SLs for a premium Dolby Atmos experience. Lossless and Apple Spatial(through AppleTV 4K) is phenomenal. The system was very easy to setup with the app and it uses your phone to activate each component. So if your looking for premium home theater sound and a great music system and you do not want to build a complete home theater system, this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing sound system! We watched the Jurassic park movies and the way the sound is it makes you feel like you’re actually there (crazy I know) it is worth. We have a 65 inch tv this is the size compared to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound including voice clarity and simple set up. Very easy to hang on wall using the optional wall mount. I’ve had nothing but Bose for many years and still respect them but this sound bar dominates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    In home theater!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure if this would be worth the price, but this was one of the best purchases I have ever made! I believe it brings over movie theater quality to the home. The setup could not have been easier and the ability to use your tv remote to control the bar makes it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent cinematic sounds and a great home enter!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been into the local Best Buy store on 3 occasions browsing for a home entertainment sound system, each visit I ask the representative of which to buy for the best bang for my buck (literally) I was educated on all the best systems and asked exactly what I was using it for. I chose the SONOS system soun do bar and subwoofer and it is incredible for my needs! Top quality sound and clean movie and cinematic sounds! I’m thrilled with my purchase and opted to buy the wall Mount and it is awesome. Incredibly easy set up! App works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The soundbar with a lot to love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Sonos Arc soundbar on August 3 and sonos gen 3 sub. At first look it is a very attractive looking piece of equipment. The quality of the sound is top notch. I played some music through Pandora and was very satisfied. The sub will give you all the bass you would ever want. You have a lot of options when it comes to soundbars but the Sonos Arc does a great job giving top quality sound. If you are looking for a more high end product I believe you will be very happy with this soundbar. I also had the TV and soundbar mounted by the Geek Squad. See photo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is excellent. Great sound quality, great quality. Easy to set up and user friendly.

    I would recommend this to a friend
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