Customer Ratings & Reviews

This soundbar is a huge upgrade from my Sonos Playbar. It works great with the Sonos sub mini and the rest of my speakers.

Im recommended 100% 5 stars………………………………………………………..

So far we have been really happy with our Sonos Arc Ultra sound bar ,2-Era 300,and a Sub4

The Sonos Arc Ultra is an absolute standout. The sound is rich, powerful, and incredibly immersive, with crystal-clear dialogue and deep, room-filling bass that makes movies and music come alive. Setup is effortless, the design is sleek and modern, and it integrates seamlessly with the Sonos ecosystem. Whether you’re watching a blockbuster or streaming your favorite playlist, the Arc Ultra delivers a premium, cinematic experience that genuinely elevates your home audio.

I ordered this Sonos Arc listed as “Excellent condition,” but it arrived with significant cosmetic issues. It was unboxed, had visible dirt and adhesive residue from a sticker applied directly to the unit, and was even missing a letter from the brand logo. This was far from what I’d expect for an item in “Excellent” shape, especially at this price point. The pickup process at the store was disorganized. It took several employees a long time to process the order due to missing packaging and serial number info, which left little opportunity to properly inspect the product before leaving. After getting it home, I tried to resolve the condition concerns through the appropriate support channels, but communication stalled, and I wasn’t able to get clear next steps. I appreciate that open box items can vary, but this listing felt misrepresented, and the lack of follow-up left me stuck with a product that did not meet expectations. I’ve had good experiences with open box before, but unfortunately, this one has made me much more cautious moving forward.

Recently converted to Sonos and I couldn’t be happier. I purchased the Sonos Arc Ultra along with the Sub 4 and two Era 100s for my living room, and the whole experience has been fantastic from start to finish. The packaging is premium and well thought out, which already sets a great first impression. Setup was incredibly easy...everything connected quickly and smoothly through the Sonos app. Now for the sound… absolutely amazing. The Arc Ultra delivers crystal-clear dialogue and a huge, immersive soundstage, while the Sub 4 adds deep, powerful bass that you can feel without being overwhelming. Paired with the Era 100s for surround, it truly feels like a home theater. I’m definitely glad I made the switch to Sonos. This system has completely transformed how I watch movies, TV, and listen to music. Highly recommended!

I’ve had the Sonos Arc in my 3,500 sq ft single-story home for about eight months now, paired with a 77” LG G4 OLED in a fairly large open-plan living room (roughly 25 × 30 ft with 10 ft ceilings and hardwood floors). I run it solo most of the time (no Sub or rear surrounds yet), and here’s the honest breakdown after daily use. The Good – Where It Absolutely Shines • Atmos performance is legitimately impressive for an all-in-one bar. Watching Dune: Part Two, Masters of the Air, or the new season of Severance, the height effects are obvious without needing rear speakers. Ceiling bounces actually work in my room (9–10 ft flat drywall ceiling). Helicopters, rain, and flyovers have real vertical movement. • Dialogue clarity is excellent after running Trueplay (iPhone version). I used to crank subtitles on everything with my old Samsung bar; now I almost never need them, even with my Miniature Schnauzer barking in the background. • Music sounds fantastic. Apple Music Dolby Atmos mixes (The Weeknd, Billie Eilish, Taylor Swift) are wide and immersive. It’s easily the best-sounding single speaker I’ve ever owned for music, and I came from a decent 3.1 setup. • Dead-simple setup and ecosystem. Added it to my existing Sonos system (two Era 300s in the bedroom, a Roam 2, and a Sub Mini in the office) in under 5 minutes. AirPlay 2, Spotify Connect, and the Sonos app all just work. • Voice assistants: I use Alexa daily (“Alexa, play lo-fi beats on the living room”) and it’s been rock-solid. The Minor Gripes (nothing deal-breaking) • No HDMI passthrough anymore (unlike the Playbar/Playbase days). I have to run HDMI directly from my Apple TV 4K, Shield Pro, and PS5 into the TV, then eARC back to the Arc. It’s one extra cable, but I miss the old “everything plugs into the bar” simplicity. • Bass is surprisingly good for no sub, but if you love hip-hop or action movies with constant LFE, you’ll eventually want a Sub. • Night Mode and Speech Enhancement are buried in the app now instead of on the remote – small UI annoyance. • Pricey. Paid $899 on sale (normal $999). It’s worth it, but ouch. Daily Use in a Pet-Filled House With two cats and a Mini Schnauzer running around on hardwood, the glossy black finish does show paw prints and dust pretty quickly. I just wipe it down with a microfiber cloth once a week – takes 20 seconds. The upward-firing drivers haven’t collected any noticeable cat hair despite being at dog-nose height. Verdict If you have (or plan to have) other Sonos stuff and you watch a lot of Atmos content on Netflix/Apple TV+/Disney+, the Arc is basically unbeatable at this price point right now. It turned my living room into a legit mini-theater without running wires or adding five boxes. I went in expecting to be underwhelmed by “ceiling bounce” Atmos and came out a believer. Highly recommended – just budget for a Sub eventually if you really like it loud and low. (For reference: LG G4 77” → eARC → Sonos Arc | Trueplay tuned with iPhone 16 Pro | Room treatment = none beyond a couple of rugs and a sofa)

Don't let Best Buy mail you anything important because they will mail it in the Product Box and not a Shipping Box and you will end up returning damaged items. Drove back to the store again and returned immediately and I'll find somewhere else to shop. Horrible experience and huge waste of my time. Folks at the counter could not have cared less.

The sound experience with this soundbar is incredible. If you aren't a huge bass head, the built in sub is enough to get the job done without adding an actual sub. Mine is currently paired with the Era 100's as surrounds in a average size living room and it's more than enough for us. the set up was really easy as well, the app walks you through everything.

The Sonos Arc Ultra has been an awesome upgrade. Setup was incredibly easy, plug it in, follow the app steps, and it was up and running in minutes. I had no connectivity issues at all, despite seeing some people mention problems elsewhere. It paired smoothly with my Sony Bravia 8 and has stayed rock solid since day one. Sound quality is excellent with clear dialogue and immersive depth, making movies and TV feel truly cinematic. Overall, it’s been reliable, simple, and absolutely worth it!

The Sonos system is the best. Great sound with not a lot of effort. You don’t have wires everywhere just 2. Plug into the tv and plug into an outlet. Setup is easy on the app and you have theater quality sound in your home. I have two systems I loved it so much.

Amazing sound quality you expect from Sonos, it complete fills my home theater space. Seemless integration with my new Sonos Era 100 speakers for surround, and my older Sonos Subwoofer as well. Easy setup and integration!

The Sonos Arc Ultra has been awesome. I got it with a pair of Era 300's for surround and a Sub 4, it's by far the best surround sound I've ever had! The ease of setup and it's capabilities are incredible.

Best soundbar and possibly speakers I’ve ever own. I live in a 2bd apartment on the second floor and I was looking for a new soundbar. I owned a Yamaha soundbar paired with a 6in subwoofer but it really suffered with dialog. I always felt like I was constantly adjusting the volume just to hear speech audio. Not only that but it would intermittently lose connection. I already own a pair of KEF Q100 bookshelf speakers that I use with my PC but I didn’t want to use them in our living room. They would take up too much space with stands and I don’t have a receiver. On my computer desk I have a small dac/amp but that wouldn’t work for my entertainment system. So I decided to buy a soundbar. After tons of research I decided to go with the Sonos Arc Ultra and I’m so glad I did. No more constantly messing with volume. Dialogue is crystal clear even with speech enhancement off. Night mode saves me from constant anxiety after 10pm that my volume or bass is too loud. Night mode is great for gaming and movies but not so much for music but that’s okay. The Arc Ultra also has a built in driver for bass and it packs a punch. If you live in apartment, want some rocking bass, but don’t want a dedicated sub then buy this soundbar. You’ll be more than happy. I ended up buying a Sonos Sub Mini only because I love body shaking bass (sorry neighbors). Again night mode is a life saver. It will reduce the bass a bit but the audio still sounds natural. Atmos/Spatial Audio is game changing too! My old soundbar had virtual Atmos but it doesn’t even compare to having dedicated upward firing speakers. It’s so immersive and I’ve been rewatching a lot of old movies just to experience their Atmos mix. Even my wife loves it. Our 4 month old baby also approves. We’re saving up for a pair of Era 300s next. The only thing is that I did have to run TruePlay tuning a few times to get it to sound like I like. The soundbar does get very loud especially when the source audio is Dolby Atmos. Volume levels will vary if the source audio is a different format but when it’s Atmos our volume rarely goes beyond 35. If it’s stereo or Multi Channel PCM it can creep up to 50. Overall I love this bar and plan on buying more Sonos products.

After upgrading the TV in our family room, we decided the old soundbar we were using needed an upgrade. We wanted a soundbar that could support full Dolby Atmos without requiring rear surround speakers as they would have needed to be placed on the floor and our young grandson would likely knock them over or be tempted to play with them. We decided on the Sonos Arc Ultra, which we purchased on sale at Best Buy. We weren't concerned about the lack of a remote, since we use our Apple TV to control our Samsung TV which in turn adjusts the volume on the soundbar through eArc (eARC being your only connection option for Dolby Atmos). Setting up the Sonos Arc Ultra through my iPhone was quite easy and I experienced no problems (some had reported issues with the previous Sonos Arc). The sound of the Sonos Arc Ultra without the rear speakers is quite good, although those expecting it to rival the sound of a very good hi-fi system might be disappointed. Note you have to use the Sonos app to see whether your Sonos unit is actually play Dolby Atmos or PCM 5.1. I would highly recommend this unit to those in a similar position us. If you have the ability to support rear speakers the Samsung Q990 soundbar is probably a better choice if you can get it on sale. We later purchased the Sonos Sub 4 to further enhance the sound qualities of the Sonos. We waited until it on went on sale and were then able to use the Best Buy points from our Sonos Arc Ultra purchase.

Love this addition! Sound is great for our area and was super easy to set up! Can't wait to add our next piece to our sound system

I’m extremely pleased with the Sonos Arc Ultra paired with the Sonos Sub 4 and two Sonos Era 300 speakers. The setup is clean and minimal, yet the sound is absolutely amazing—clear, powerful, and very well balanced across all ranges. Dialogue is crisp, bass is deep without being overwhelming, and the surround experience is immersive. This system exceeded my expectations, and I’m already looking forward to adding more components in the future. I also want to give credit to the team at Best Buy—the employees were very helpful, knowledgeable, and made the entire buying experience smooth and enjoyable. Highly recommended for anyone looking to build a premium home theater system.

​Purchasing the Sonos Arc Ultra from Best Buy was absolutely worth the investment. This soundbar delivers a truly immersive 9.1.4 Dolby Atmos experience, filling the room with detailed, three-dimensional sound that completely transforms movie nights and music streaming. The new Sound Motion woofer is a game-changer, providing surprisingly deep, clear bass from a sleek standalone unit, while the dedicated center channel ensures dialogue is crystal-clear—no more missing words during explosions. It integrates flawlessly with the Sonos app for easy setup, room tuning with Trueplay, and works seamlessly with my TV remote, making it the best all-in-one sound solution for anyone serious about home theater audio.

Knowledgeable sales person. Device was easy to set up and sounds great. A bit on the expensive side.

Phenomenal sound easy to set up. Will detect room size and shape and enhance audio to fit that space on its own!