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Customer Ratings & Reviews

Model:
ARCG2US1BLK
SKU:
11296719
Your price for this item is $1,059.00
The comparable value price is $1,099.00

Customer reviews

Rating 4.7 out of 5 stars with 689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 689 reviews
  • Rated 5 out of 5 stars

    Expensive but the sound is incredible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of this thing is very impressive. I have vaulted ceilings that are very high so getting good surround sound in the past has been challenging. I don't know what this soundbar is doing but that is no longer an issue - everything in Dolby Atmos sounds amazing and there's enough bass to satisfy - with dialogue that is very clear. Highly recommended! The only downside to this product is that it can only be controlled via the Sonos app - there is no dedicated remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is awesome. We have a large open area living room with very high ceilings (18+ ft high). The sound has immensely improved with this soundbar and it is very easy to use. Excited to tap in to other functionality benefits it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sound Quality & Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Bose sound speaker from Best Buy, and I couldn’t be happier with my decision. The audio quality is crisp, clear, and delivers rich bass without distortion even at high volumes. The speaker is compact yet powerful—perfect for both indoor and outdoor use. Setup was fast, and connecting devices via Bluetooth is effortless. Battery life is excellent, lasting me all day with regular use. I also appreciate the speaker’s stylish design and portable build, making it easy to carry from room to room or outside for gatherings. Overall, it’s a fantastic investment for anyone who values great sound in a convenient package. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra is worth the extra money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded from the Arc, paired with a Gen 3 sub, to the Arc Ultra. The Ultra is louder, has better bass, and better clarity. It’s worth the upgrade. I appreciate the Bluetooth pairing that’s added so I can pair directly to the bar without needing to use the app. Compared to the Arc, the ultra is a few inches longer but has a lower profile since it’s an inch shorter. Love that I was able to use the same wall mount from the Arc. Overall happy with my purchase and lucky the Ultra was released within my return period from my Arc purchase.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your experience with the Arc Ultra! We're thrilled to hear that the upgraded sound quality, enhanced bass, and improved clarity are delivering exactly what you were hoping for. It’s great that the Bluetooth pairing feature has added convenience to your setup, and that the streamlined design works well in your space, even with the original Arc wall mount.

      It sounds like the Ultra upgrade has been a perfect fit for you. We appreciate your support and are glad to hear you're enjoying your new setup! If you have any questions or need further assistance with optimizing your sound system, please don’t hesitate to reach out at support.sonos.com. Thank you for being a part of the Sonos community! john.milton

  • Rated 3 out of 5 stars

    Good, not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned many sound systems. This is my second soundbar. I run this in the living room and I run a samsung HW-Q990C in the theater room. I have B&W's I run for turntable listening. So from someone who has heard many systems, this one is good, not great. Im not sure what you the reader are looking for, but hopefully I can steer you in the best direction. The sonos has a few key advantages, its very simple and simple to setup. It has a long but narrow footprint and looks unobtrusive so it will blend well with decor if thats what you care about. It has decent sound and can get decently loud. I paired these with two sonos era 100's to fill the space in the living room, id say its a must to fill the void. And what I mean is, a soundbar pushes sound from one location, so your soundstage will feel concentrated to one area. Its just how it is with soundbars versus a dedicated 2.1 or 5.1, setup. Its physics, you can't change that. They try and fix this with side and up firing speakers, and it works OK, but it doesn't compare to a dedicated system. The samsung, which i dont want to focus on too much because this isn't about that system, gets much louder than this, but its also much bigger. If you are looking for a setup with bigger booms and room vibrating sound, and you have the space, the samsung is the direction I'd steer you. If you want the closest thing to a theater setup without spending $1000's of dollars, this ain't it. It will give you pleasant sounding music, good movie/tv audio, but if you want to throw in Top Gun Maverick and be blown away, this won't do that. I recommend a dedicated 5.1, receiver setup. Which all can be had at less than $2k. Well why the sonos then you may ask? Because the sonos is simple and clean and perfect if you have little ones running around causing havoc. I can't risk kids poking holes in my speakers haha. As soon as they are old enough, Im going to sell all of my soundbars setups and go back to loudspeakers, its just so much better. But for simplicity sake, its hard to beat these soundbar setups. And sonos has a great ecosystem and the app works well. Hope this helps!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and easy setup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar owned and I have to say it is beyond what I expected. The sound quality is really good. Sounds like I have surround with just the one speaker. It was so easy to mount and setup. I purchased a 3rd party mount for much cheaper on Amazon. Setup was seamless. I enjoy the music connect apps like Pandora. I do not have the Sub4, but will likely be my next purchase to really hit the lows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had it for very long but the sound quality and ease of use is outstanding. The app is also easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound - nice install, easy to use, nice quality. You definitely get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from ARC to ARC Ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Sonos ARC to the Sonos ARC Ultra. WOW, you can really hear the difference between the two bars. In particular more bass and clearer voices. When you upgrade, you will have to remove all subs and other speakers from the ARS and reset it (if you are selling it) or move it to another room and then reset your system. This is not really clear anywhere on Sonos website. Once you do that this soundbar is INCREDIBLE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace a Roku soundbar which was great. However, it was an older streaming version that is no longer sold and was having issues. This soundbar is amazing! I coupled it with the mini sub and two wireless speakers for surround. I already have a Sonance by Sonos outdoor speaker system so they work seamlessly together. I can no play music in the house and backyard simultaneously or different on each. Sound quality is great as is the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar I've owned. Easy to set up and easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Sound!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar blew my mind after I got it set up with the Sonos app! It has a generous amount of front, side, and height firing speakers that make a clear and dynamic difference. It also has 4 small subs for bass if you do not want to get the Sub 4. These do a solid job and offer a decent amount of bass. But when you pair this soundbar with any of their subwoofers it has a completely realize depth that is worth the buy. Go check out the demo at your local store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Arc and left it mounted to wall with the house I sold. Even though I could’ve bought the Arc on sale I went with the new ultra which is great. Sound quality and options on it are better than the original and it’s a little smaller in size. The price is high but it’s a great soundbar on it’s on but I have the sub mini and 2 Era 300 for a complete system and that is fantastic for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Sonos Ultra soundbar. Sounds is solid and full, fits perfect on our mantle. The subwoofer looks great (we went with white) and puts out impressive bass. For a soundbar system, it sounds as close to audio separates as you can get. Highly recommend and well worth the money (and I can’t always say that about everything I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad i choose the Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before i purchased the Ultra, i had bought the new nakamichi shockwafe wireless 11.2.6. I had lots of trouble getting the sound to my liking with the nakamichi. I attribute some of that to the fact that it was just too much system for the space i was using it in. I sent it back and purchased the Ultra with 2 era300s. Wow! What a difference out of the box. The sound is much more natural and clear. The base is also fantastic without the subs and i dont see myself needing any subs for the near future. The nakamichi had great surrounds but the 300s with the ultra are a way better option for me. Immersive, powerful and clean looking. I love my sonos set up!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sonos sound bar Ultra for my girlfriend’s Valentine gift. The sound is fantastic! I was especially surprised at the amount of quality bass. We were having trouble with the tv dialog, but now can hear every word. I highly recommend the Sonos sound bar Ultra.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing system and I am enjoying it… but it isn’t magic. My home is open floor plan with a living room that’s asymmetric. My couch is against a back wall of the room that separates the kitchen from living. Then on both sides of this short wall are entrance to the kitchen/dining and entrance to hall/office. All that said, for the acoustic mess I’ve dropped this system into it sounds great. But doesn’t overcome the sound getting lost in the house. I believe if I had a more traditional contained space, the Sonos ARC Ultra would give the cinematic theater sound I’m chasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent piece of equipment with great sound! I like the way it mounts to the bottom of the television unit, creating a nice compact and streamlined look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On a different level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven had a new soundbar in 10 years. The difference in sound is amazing and the amount of bass this bar puts out is crazy. I can't wait until the sub gets here. I only have a 10 year old "inexpensive" Sony system to compair this to but, holy moly! Well worth the chunk you have to give up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy hook up deep bass clear sound and easy start up

    I would recommend this to a friend