Customer Ratings & Reviews
- Model:
- ARCG2US1
- SKU:
- 6597166
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar.expensive but worthy.must buy …………..
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Arc Ultra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing upgrade from there flagship arc soundbar. Soundmotion technology is one of kind. Sonos for the win!
I would recommend this to a friend - Pros mentioned:Sound quality
Fantastic sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is amazing. Installed it in my family room.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar arc ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar on the market. Best buy made it easy.
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great. Very clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Very clean. Looks good. Great price!
I would recommend this to a friend - Pros mentioned:Sound quality
Arc ultrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, but you need the 'perfect" room for best effects
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, sound it’s good Lo recomiendo , suena genial
I would recommend this to a friend Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service by Geek Squad the three times they came to hook up our tv surround sound on patio and our bedroom.
I would recommend this to a friendVery Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny ………………………………………….!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Sound novice likes purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know nothing but it sounded better than the last one we had.
I would recommend this to a friend - Pros mentioned:Sound quality
ARC!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar, my regular arc was really good but this one does sound a little better
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bar speaker really loud and crisp I will buy it again
I would recommend this to a friend Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time having a Sonos and it does not disappoint
I would recommend this to a friend- Pros mentioned:Sound quality
Arc Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of the Arc Ultra. Clear sound. Must buy.
I would recommend this to a friend - Cons mentioned:Connectivity
Difficult setup
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far set up has been problematic. Cannot add the sound bar because WiFi isn't connected. But it is connected to my Epson projector so what is this referring to? The soundbar itself? If so, cannot find a menu to connect. Ugh.
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your feedback about the Arc Ultra. We’re sorry to hear that the setup process has been frustrating. Let’s work together to resolve this issue so you can fully enjoy your soundbar.
It sounds like the Arc Ultra is having trouble connecting to your WiFi network via the Sonos app, which is essential for accessing its full features. Here are some troubleshooting steps to help:
Ensure the Arc Ultra is Powered On and in Range
Make sure the soundbar is properly connected to power and is within range of your WiFi router.
Check Your WiFi Settings
Confirm that your phone is connected to the same WiFi network you want to use for the Arc Ultra.
Avoid using guest networks or networks with special characters in their names.
Factory Reset the Soundbar (if needed)
If the soundbar was previously set up on another network, you may need to reset it. To do this:
Unplug the Arc Ultra for 10 seconds and plug it back in.
Press and hold the Join button (usually located on the back) while reconnecting it to power.
Wait for the light to flash orange and white, then try reconnecting.
Add the Arc Ultra in the Sonos App
Open the Sonos app and navigate to Settings > System > Add Product.
Follow the on-screen instructions. The app should guide you through connecting the soundbar to WiFi.
If these steps don’t resolve the issue, please don’t hesitate to reach out to Sonos Support. They can provide real-time assistance to ensure your system is set up correctly.
We apologize for the inconvenience and appreciate your patience as we work to make this right. Once set up, we’re confident the Arc Ultra will exceed your expectations!
- Pros mentioned:Sound quality
Happy customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Done experience is cool. Highly recommend for theater quality
I would recommend this to a friend Happy with purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a Sonos product and I was very pleasantly surprised! We are downsizing and I was looking for something that was smaller and more simple in our living room but still performed well when watching movies/tv etc. This exceeded my expectations for a soundbar and I have no regrets with it!
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for sharing your positive experience! We're thrilled to hear that your first Sonos product exceeded your expectations. It's great to know that the soundbar provided both simplicity and impressive performance for your movie and TV watching. If you ever need tips or assistance with your setup, feel free to reach out. Enjoy your new sound experience!
- Cons mentioned:Volume control
Good soundbar but the software is holding it back.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This could be a great soundbar, but the software is lacking, and this is what's holding back the Sonos Arc Ultra. The volume on the soundbar is way too low, and I need to turn it up to around 60 to achieve a proper hearing level on the TV. There’s a lot of potential, but Sonos is not giving us their best.
No, I would not recommend this to a friend - Pros mentioned:Bass
Clear sound, nice bass.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the clear dialogue on streaming shows and movies. The bass is pretty great for soundbar.
I would recommend this to a friend Awesom experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an amazing product even if you dont have the sub
I would recommend this to a friend
