Main Content

Customer Ratings & Reviews

$1,099.00

Customer reviews

Rating 4.8 out of 5 stars with 1062 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,062 reviews
  • Rated 5 out of 5 stars

    Sonos did it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the wireless system. The app makes for easy tunning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first soundbar!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first soundbar, and I'm really enjoying the experience

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    There are better soundbar options for 1/2 price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible setup and frequent disconnects. The app and control is poorly implemented. The sound profile is decent but once paired with sub and era 300’s the room correction ruins the supposed integration. There are better soundbar options for 1/2 price. I will not be keeping it with existing issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits right in place of where we wanted. Easy installation, but requires a wall bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Arc Ultra

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived as promised. Easy to order online and shipping was easy. Recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OLDER USER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I RETURNED THIS SOUND BAR BECAUSE IT WAS TOO COMPLEX FOR ME TO FIGURE OUT HOW TO TAKE ADVANTAGE OF THE CAPABILITIES OF THE DEVICE. ALSO, WITHOUT THE SUBWOOFER THE SOUND WAS TOO FRONT LOADED AND 'IN YOUR FACE' TO BE AN ACCEPTABLE SOUNDBAR FOR THE SPACE I WAS IN.OVERALL IT WAS TOO COSTLY FOR WHAT I NEEDED.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    df,mhlodsirgjeropg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was accurately promoted. weiuhtfiuhwriufhkjwgh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good as they say

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read that these are Mac daddy. It’s not installed yet but zi hope for great yhings

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Returned after two frustrating days

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked, sound was awesome. App on iPhone was unstable at best. One minute we would be watching a movie and all was great, few minutes later and the surrounds would drop off and next to impossible to reconnect. Spent an hour on the phone with a BestBuy tech with no resolution. While returning, two other customers were returning their Sonos purchases for the same reasons. If the app issue was resolved, they would be great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s impressive to some people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imo, this is a highly overrated, andpriced, sound bar.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worked great for 2 weeks only

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this sound bar along with the rear speakers and sub worked great and sounded great for the first two weeks but after that it was non stop problems with the system disconnecting having to reboot everyday to get it to work and hour long tech support calls with sonos. I ended up returning the system and got the Bose sound system which has been working great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Done waste your time!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Sub was inoperable so I had to swap it out. Volume wouldn’t adjust o rear speakers and their customer service is the worst I’ve dealt with. I literally had to tell their rep how the app worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and Disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Sonos products and admire their range of sound. The ARC Ultra is very disappointing. My smaller Sonos Beam soundbar has better sound. The Beam has a deeper and richer bass When playing music it reminds me of how AM radios used to sound

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the product. Wouldn’t say I’m amazed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way over priced for what you get

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this based on the reviews from others trying to upgrade from the Bose system. The sound quality was poor, and as far as the bass it was barely noticeable even after adjusting it in the app. There are some shows where the bass would bump a little, but as far as shows, I even tried the ones that broadcast in Dolby. The app is fairly difficult to use as you have to hunt for anything useful. This doesn't come with a remote so you have to use the app. If you have to switch between sound sources, you have to use the app. It doesn't automatically switch. For anyone looking at this, go with the Bose system. The sound quality is far superior

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product knowledge was great and they were very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would not buy again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality control. First unit was not current production model. Died in less than a week. Thanks Best Buy for shipping crap!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had long, but seems to work well. Time will tell.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Might be too soon to review this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be too soon to review this product, but performance so far is less than stellar considering the price tag. I will spend more time on the settings to see if I can improve my experience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent but not sure that it is worth the price. Harder to connect and set up than it was than expected and the sound is not mind blowing to me. If you decide to buy this you will definitely need rear speakers to make surround happen.

    No, I would not recommend this to a friend
Sponsored