Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,062 reviews
Rated 5 out of 5 stars
Sonos did it.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the wireless system. The app makes for easy tunning.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible setup and frequent disconnects. The app and control is poorly implemented. The sound profile is decent but once paired with sub and era 300’s the room correction ruins the supposed integration. There are better soundbar options for 1/2 price. I will not be keeping it with existing issues.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I RETURNED THIS SOUND BAR BECAUSE IT WAS TOO COMPLEX FOR ME TO FIGURE OUT HOW TO TAKE ADVANTAGE OF THE CAPABILITIES OF THE DEVICE. ALSO, WITHOUT THE SUBWOOFER THE SOUND WAS TOO FRONT LOADED AND 'IN YOUR FACE' TO BE AN ACCEPTABLE SOUNDBAR FOR THE SPACE I WAS IN.OVERALL IT WAS TOO COSTLY FOR WHAT I NEEDED.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it worked, sound was awesome. App on iPhone was unstable at best. One minute we would be watching a movie and all was great, few minutes later and the surrounds would drop off and next to impossible to reconnect. Spent an hour on the phone with a BestBuy tech with no resolution. While returning, two other customers were returning their Sonos purchases for the same reasons. If the app issue was resolved, they would be great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this sound bar along with the rear speakers and sub worked great and sounded great for the first two weeks but after that it was non stop problems with the system disconnecting having to reboot everyday to get it to work and hour long tech support calls with sonos. I ended up returning the system and got the Bose sound system which has been working great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound was good. Sub was inoperable so I had to swap it out. Volume wouldn’t adjust o rear speakers and their customer service is the worst I’ve dealt with. I literally had to tell their rep how the app worked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have other Sonos products and admire their range of sound. The ARC Ultra is very disappointing. My smaller Sonos Beam soundbar has better sound. The Beam has a deeper and richer bass
When playing music it reminds me of how AM radios used to sound
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this based on the reviews from others trying to upgrade from the Bose system. The sound quality was poor, and as far as the bass it was barely noticeable even after adjusting it in the app. There are some shows where the bass would bump a little, but as far as shows, I even tried the ones that broadcast in Dolby. The app is fairly difficult to use as you have to hunt for anything useful. This doesn't come with a remote so you have to use the app. If you have to switch between sound sources, you have to use the app. It doesn't automatically switch. For anyone looking at this, go with the Bose system. The sound quality is far superior
This reviewer received promo considerations or sweepstakes entry for writing a review.
Might be too soon to review this product, but performance so far is less than stellar considering the price tag. I will spend more time on the settings to see if I can improve my experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is decent but not sure that it is worth the price. Harder to connect and set up than it was than expected and the sound is not mind blowing to me. If you decide to buy this you will definitely need rear speakers to make surround happen.