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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.4 out of 5 stars with 1310 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality and compact size of the 2.1-Channel Soundbar System. Many customers commented on how great the sound quality is and how they especially like the compact size. However, some customers mentioned that the bass was weak and there is no display on the soundbar.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,310 of 1,310 reviews
  • Rated 5 out of 5 stars

    Good Piece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose of Enhancing the Volume. The Best Buy people told me it Pairs with the TV Volume. Meaning it overrides the TV Volume when you put the Bar on and TV volume goes off automatically. It doesn't. The Directions say turn TV volume off. It must cost money to do those kind of things. For Large rooms you would need more expensive Sony Bar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony sound bar!! gifted this one to my brother !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this product for a couple years now and it works wonderfully. I would buy again or recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar, sub woofer really brings out that bass sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony support nightmare

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this unit at first. But just when the warranty expired I started having problems. Are they designed that way? After 2 or 3 online support chats and 4 phone support chats they couldn't tell me what was wrong. By the end of the last call the problem was narrowed down, but it took days and hours to get to that. One guy named jay wouldnt even help me, saying I wasnt calling the right number, even though the other three reps worked with me. It was beyond a frustrating experience. A google search turned up a poor sony customer service rating. I think I will be avoiding sony from now on.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    Week stereo sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not powerful enough, no base...only treble. Maybe useful in small room. If you like base this isn't the one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tino, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. The bar itself is decent, but the sub woofer, if you can call it that, it very weak. The only way you would know it was on is if you were sitting on it. Exchanged it for the Vizio 5.1 system which was only $17 more. Not even a close comparison. 5.1 sound plus a woofer that actually produces bass. Not sure why Sony even makes this and charges $200 for it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonas221b, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron Sony_US

  • Rated 1 out of 5 stars

    lαtє arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ríght nσw thíѕ rєvíєw íѕ mσrє σn вєѕt вuч thαn thє αctuαl prσduct вєcαuѕє í ѕtíll hαvєn't rєcєívєd thє prσduct. wαѕ tσ вє dєlívєrєd 7-14 tσdαч íѕ 7-16 αnd í ѕtíll hαvєn't rєcєívєd ít.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Veevee, we regret to hear that. We highly recommend contacting the Best Buy customer support hotline to check the details of your order. Regards, -Erin sony_US

  • Rated 1 out of 5 stars

    audio out of sync with picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is out of sync with the picture. I looked online in message boards about what to do and it basically all says "oh well. Nothing you can do."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stop working after 18-months. Would not recommend.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 18-months. Would not recommend.

    No, I would not recommend this to a friend