Customer Ratings & Reviews
- Model:
- HTMT300/W
- |
- SKU:
- 5805322
User rating, 4.4 out of 5 stars with 1310 reviews.
4.4(1,310 Reviews)- 85 Answered Questions
Customer reviews
Rating 4.4 out of 5 stars with 1310 reviews
(1,310 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Compact size, Sound quality
Rated 1 out of 5 stars
Nice unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great goes good with my Sony tv. Perfect for small areas
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
I would recommend this to a friend - Cons mentioned:Remote control
Rated 1 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this sound bar to pair with a 55" Sony. The Sony sounded better alone. This device also does not "pair" with the TV, so to use it, you must use multiple remotes. One to mute the TV and one to control the sound bar. Yes, it was one of the least expensive options and in this case we did get what we paid for. Unfortunately. Stick with the TV sound and if you need more, go with a better stick.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi danvsjr, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin
Rated 1 out of 5 stars
What? No way that’s a Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this combo after connecting and listening to it. I bought it (dumb on my part) without having heard it in person due to the Pandemic shutdowns and practices at the time. I have had many Sony products over the years and have NEVER been disappointed with the quality of sound or long term dependability of the products. But this product is a complete and total waste ofbthe packing materials and nice box it came in. The sound quality of the sub woofer is awful and the display on the unit to select options useless. Save your time and money and skip this one!
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible sound quality with little adjustment options don't buy a open box or missing remote item you will need it for everything from set up to adjustments will not pair with xfinity remote.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Helpful Sales Rep, inferior product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did my research and the Sales Rep was actually very helpful, but the product is very poor. No matter what I did, I could not get the subwoofer to function. Only time I could get sound out of it was when I moved it to within 12" of the soundbar and even then, it was broken up and didn't work properly. Any distance past that and it won't connect. And forget about getting any help from Sony ... it simply doesn't exist. I tried for hours, searching their online help (no help). Took another hour to find a support telephone number (not listed anywhere with the product) and left a message for a call back (no answer of course). Soundbar sounds pretty good, but paid a lot for a subwoofer that sits idle and doesn't work.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SVVA, We apologize for the inconvenience that this may have caused you. Kindly send us an email at socialsupport@am.sony.com with your product details and the issue you are experiencing with the unit. -Jerome
Rated 1 out of 5 stars
Why Sell A Bad Product ???
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I happily opened the carton. Unpacked the soundbar, subwoofer, and accessories. I followed the instructions to set it up. The subwoofer NEVER linked up with soundbar. This is with both items 2" apart !!!!!!!!!! I tried to reset the soundbar ( as instructed by the owner's manual ) and, still NOTHING. The sound that did come out of the soundbar was tinney sounding, as compared to the sound of the tv speakers in my LG tv. I did read the reviews and the positive outweighed the negative. Today I repackaged it for return. DO NOT BUY !!!!!!!!
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend- Pros mentioned:Easy setup
Rated 1 out of 5 stars
absolutely terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our of box sound in and out with optical cable. woofer never connected. swear it was open box, even though i paid for new. stay away.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend Rated 1 out of 5 stars
What a dissapointment!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My sister has a Sony sound bar and sub hooked up to her TV and it sounds great. I thought I would purchase this one because it was what I felt a decent price and it was a couple steps higher than her model. Wow! what a piece of junk. I was going to put in my bedroom, but I'm just so disappointed in this thing I gave it to someone else hoping they like it. If I could return this thing I would in heartbeat, but I threw out the boxes thinking it would be ok. I love Sony products! This purchase left a sour taste in my mouth. I wouldn't recommend this package to anyone.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi shoelessjoe, We regret to hear that it didn't live up to your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Rated 1 out of 5 stars
Open box deals..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a Sony soundbar with one hr pick up that was open box and on sale. It didn't say anything was missing but all that was handed to me (with no gloves and a mask that was pulled below his chin) was a soundbar and a subwhoffer... its missing a remote and a USB connection. No instruction manual. Not sure what else. But I'll be going back tomorrow for the 3rd time. hope things will be resolved but will update.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Unhappy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar does not sound good. Bluetooth issues. Have to keep resetting to get sound. Overall a big disappointment. Waste of money.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Poor design NO HDMI PORT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony sound bar and a new Sony smart TV. I THOUGHT THEY WOULD WORK TOGETHER. The sound bar DOES NOT HAVE AN HDMI port it connects to the TV by optical cable. THIS MEANS YOU MUST USE THE SOUND BAR REMOTE TO CONTROL THE SOUND. I have to use the sound bar remote and the Directv remote. When I watch ROKU, I have to use the TV remote to change the input source, the sound bar remote and the ROKU remote control. Keeping four remote controls for TV viewing is not convenient.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has very good sound when watching movies. I like the fact that I can Bluetooth my iPhone and iPad to it to listen to music.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Debbie, we are glad that the unit meets your expectation. Your feedback is highly appreciated and thank you for choosing SONY! -Erin
- Cons mentioned:Bass
Rated 1 out of 5 stars
Poor quality sound subwoofer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item Was a big disappointment. I expected a better sound quality from the subwoofer. Very dissatisfied
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Came without a power cord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box and the power cord to the bar was missing. I took it back to Best Buy and they looked for one in the back but couldn’t find anything. So I had to order online. Of course that is going to take several weeks to get here...
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the base speaker to connect with the unit
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi elwesson, We are sorry for the bad experience with the connection of the subwoofer.
You can refer to page 24/119 and 88/119 from this link for more details about the subwoofer.
https://docs.sony.com/release//Manual_4688010131.pdf
Regards, -Jay
Rated 1 out of 5 stars
NOT WHITE AT ALL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the white one, but it was beige/cream. In all the photos this product looks white, and in all the descriptions it says white. SONY needs to be honest from the get go and say it's beige/cream so that people don't waist their time in returning it. I returned it with no problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this soundbar to pare with Sony tv I had just purchased got it home hooked it up and the sub woofer would not work called sony and Best Buy nothing fixed the problem I carried it back and Best Buy was great a giving me a refund
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I figured this sound bar would have better quality sound than it did. It was priced at $199, which is way too high. It sounds no better than my TV's speakers,so I ended up returning it and buying a different brand.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I’d get a blasting sound for $199. You can barely hear subwoofer. Not even there. Sound bar sounded thin. I return and replaced with a receiver which I am very happy with.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendRated 1 out of 5 stars
I really wanted to love this ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, when in use, the subwoofer would sporadically make a loud popping sound. I should have thoroughly read the provided reviews prior to purchasing. Product was returned.
This review is from Sony - 2.1-Channel Soundbar System with 4.72" Wireless Subwoofer and Digital Amplifier - Charcoal black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello, Tech007!
Reset the soundbar then Relink the subwoofer to your soundbar and try again. See link for instructions.
https://www.sony.com/electronics/support/res/manuals/4688/d612b5d1e6f295c5f4c0f3b75da814e7/46880101M.pdf (page 24 - Link)
https://www.sony.com/electronics/support/res/manuals/4688/d612b5d1e6f295c5f4c0f3b75da814e7/46880101M.pdf (page 30 - Reset)
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
[Insert platform name] Username:
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Sincerely,
David