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Customer Ratings & Reviews

Your price for this item is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 816 reviews

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94%
would recommend
to a friend

Customers are saying

Customers praise the 2.1-Channel Soundbar with Wireless Subwoofer for its exceptional sound quality, impressive bass, and ease of use. Many also appreciate the convenient Bluetooth connectivity and the streamlined setup process. While some users noted minor drawbacks with the remote and compatibility with certain TVs, the overwhelmingly positive feedback points to a highly satisfying audio experience. The sleek design and reasonable price are also frequently cited as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-815 of 815 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I purchased had bad sub woofer. Had to tear down the complete unit and bring in for exchange. Couldn't just replace the sub. Second one I got was great. Only with these soundbars would play louder than it allows.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar during cyber Monday and thought I was getting a great deal for $350. Turns out the sound bar is decent but the sub is complete garbage. This system is no better than my built in TV speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very great sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very very very good sound system and songs really good inside the house is surrounded from all over the room I recommend it for other people under it's really great I like it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chicko,
      We're really glad to hear that you're having a good time with your soundbar! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    Missing Hardware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I urge caution for those of you considering purchasing an open box item on the internet. The soundbar system was marked as "excellent", but was missing all of the manuals (easy find on the internet). The big problem was that it was missing a bracket to wall mount it. The sound bar and subwoofer were in excellent condition, but you need all of the parts and pieces Best Buy! I don't recommend buying anything open box on the internet from Best Buy because they don't know how to properly classify their open box products. Do it at the store and make them show you all of the pieces so you don't have to deal with giving it back to them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LimitedProof, thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. ^Ron Sonystyle

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great. The sound can be adjusted not just the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and looks great for my 60in. No other complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It os absolutely amazing best quality ever! Go sony!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great. Simple setup and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the sound bar to hear the spoken word. The unit adds nothing to clarity of voices regardless of the setting. Also the BT setting disappears in minutes when linked to iPad music. Save your money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Metoo, thank you for your message. A profile is a standard that defines the specifications of the devices to be connected and the communication protocols used between them. Communication using Bluetooth wireless technology requires the devices connected have the same profile. For more information, check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/30414. -Oscar.

  • Rated 1 out of 5 stars

    doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy it. it doesn't work. I have the sub and the sound bar right next to each other and they won't connect. waste of money. will never purchase a sony item again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi brads, Sorry to hear that. For further assistance, it would be better if you will be sending us an email at [email protected] with your product details, contact information and your concern with the unit. - Jerome Sonystyle

  • Rated 2 out of 5 stars

    Not as great as reviews make it out to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Samsung 55". Sound bar was very thin sounding. The subwoofer helps fill out the sound, but the bar itself is not good. If you turn the sub all the way down the sound bar is as thin as computer speakers. Subwoofer was not terrible, but did not have tight bass response. Returned for refund.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby. Thank you very much for your honest feedback on the soundbar. This will help us further improve our devices. We'll pass your review to the proper department. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Not Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a sound bar, and it works. However by biggest problem with this product is the Sub Woofer. During Use (No matter how high the bass is) The Sub Woofer shuts off and randomly comes back on. I had this product for almost a year, and I will buy another sound bar. This is not worth the money. Consider buying another brand, and/or a different model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed for a Sony Product at that price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing for price. Have to turn volume up high to hear and not really clear. I have tried to set up different setting but unless i am missing something i dont get it. I wonder if there is a specific way to set it to get that great sound i expected from Sony?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No options for this piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present from my wife and at the repair geek station for the second time for the same problem. First time was the motherboard and now the same problem a month later. No option except to have it repaired and I suppose this will go on until the warranty is up and at that time I will have to pay for the repair or choose to just throw the piece of junk away. Yay me!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notsohappy, we are sorry to hear what happened. You may reach us at at [email protected] with your Event ID or contact details. Let us see what we can do to help you. Thanks! ~Erin sony_US

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