Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 32" Class W830K HD LED Google TV (2022) for its amazing picture quality and ease of use. Many appreciate the color, TV quality, and ideal size, as well as its lightweight design and reasonable price. Criticisms include concerns about the remote control, the height of the stand, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
A TV with a lot of choices, and a great picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Sony TV because I have always had good experiences with Sony in the past. This particular model is a Google "smart" TV, but you do not have to activate it if you do not want the service. I was quite happy about this since I already have streaming services, a regular TV antenna, and two DVD players attached to the TV. If you have enough input sources, you really do not need Google TV. I was surprised by the picture when I first turned it on; it was not good at all! That was the Sony factory settings however. Since I had already spent the time setting the TV up with all my equipment, I thought I would take the time to go thru all the the factory settings, and see what picture I could get if I worked on them. Long story short, the TV is capable of producing an excellent picture, but not with the factory settings it comes with. If you take the time to change the factory settings, one by one to suit them to your own taste, you will be able to get a picture you will be more than happy with. In short the TV is a smart TV, but if you don't need that type of service, you do not have to activiate it. This TV has numerous input options, which will allow you to connect any type of equipment you want to, to get the programing you want in the format you want it. If you want a TV which can supply a superior picture, this model can certainly work for you, provided you are willing to put in the time to change the factory settings it comes with, which are dismal. I would definitely recommend the TV for its great picture, after you make the necessary adjustments.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day StanD!
Thank you very much for the wonderful review! This brings us joy knowing that you are very much pleased with how great the picture quality and overall features of your new Sony 32" Class W830K HD LED Google TV. Take advantage of the TV's settings and customize it to your viewing preferences. The Sony W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. We appreciate you giving us a 5 Star Review and thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality, Size
It's a SONY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding TV, Great for small apartments, or small rooms. Great color, and sound, Works well with cable systems has great colour rendition. It's a Sony!! My only issue it's slightly higher priced then similar Samsung TVs.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv. The color is great and images are sharp
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, JenelleS!
We are so pleased to hear that you love your KD-32W830K TV! It’s great to know that you are enjoying the sharp images and great color that this model delivers. We design our screens to bring vibrant, lifelike quality to all your favorite content, and your feedback is a perfect confirmation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Cons mentioned:Remote control
Great alarm feature! but some quirks...
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved Sony Bravia TVs for years because they are the only tvs i can seem to find that have alarms you can set to turn on the TV to a specific channel, volume, for a certain period of time (I've researched, I can't find another brand that has this, only "timers"). Quirks: This specific one sometimes turns on (via alarm) to Netflix or the Google page instead of the TV channel i set, silently, which fails to wake me up. Also, sometimes the volume control fails to work on certain platforms, until i revert back to TV, adjust volume, then return to the platform. Otherwise it's a great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
SONY 32" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, quality and setup - easy, really enjoying!!
I would recommend this to a friend - Pros mentioned:Picture quality, Tv quality
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. Received tv and set up fairly easy. We have cable and don’t want the Google apps so we aren’t using that. This tv has a beautiful picture and the sound is good and loud. Soon people said it did not a high volume but it does. This goes in a bedroom and is just the right size. I think you will love this tv if you get it. We have a bigger Sony in our den and we have enjoyed it also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary, Thank you for your amazing review of the Sony W830K! We're thrilled to hear that you found the setup process easy and that the TV's picture and sound quality met your expectations. It's great to know that the volume is sufficient for your needs, especially in a bedroom setting. We're also pleased that you have enjoyed your larger Sony TV in the den. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
And it is a Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the investment. Exquisite picture, excellent sound quality. Lightweight, easy to hook up. In a world a large screen sets this one stands out.
I would recommend this to a friend - Pros mentioned:Ease of use
Grandma loves it!!! Thanks again, SONY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mom and dad as their first smart tv for their bedroom. She giggled when she told me how easy it was to setup, and shes over 70... Sony never disappoints!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello luckydave1,
Thank you for choosing Sony!
We're delighted to hear that setting up your parents' first smart KD32W830K TV was such a smooth and enjoyable process. Our goal is to make technology accessible and user-friendly for everyone. Feedback like yours motivates us to continue delivering products that are both dependable and easy to use. We truly appreciate your trust in Sony, and we hope your family enjoys all the amazing features of your new TV for many years to come!
Best regards,
-Fred
- Pros mentioned:Ease of use, Picture quality
TV uses voice commands well and nice picture&price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is perfect for my needs. Nice crisp picture quality. Ease of use. Fits my TV stand. Was delivered replacing an older Sony Bravia that had been on its last legs (they don't last forever just a long time). Price was very good at around $300. Its nice how you can talk into the microphone and tell the TV what to do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesF, Thank you for your wonderful review of the KD32W830K! We're thrilled to hear that the TV meets your needs perfectly. It's great to know that you are enjoying the crisp picture quality and ease of use. We're also glad that it fits well on your TV stand and that the delivery process went smoothly, especially as it replaced your older Sony Bravia. The voice control feature with the microphone is indeed a convenient way to interact with your TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality, Tv quality
Good for the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size of screen value price is all good , I think it a good thing Sony always had good quality tvs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atj55, Awesome! We are delighted to hear that you are enjoying your newly purchased W830K TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Fantastic Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an older version of this product that gave up the ghost after many years of good service, and I’m pleased to report that we enjoy the new one even more. The picture quality is even better, very clear. The new one is also much lighter than the old, which is great because we have it wall mounted. It’s the perfect size to have a great movie experience without overpowering our whole living room. Very much recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, We're glad you are happy with your TV. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Excellent, picture and quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality on this TV is excellent! It is easy to access different apps. I wish there was a way to have a default setting that turns on my Xfinity first. Unfortunately, I still have to use the TV Remote to access Xfinity. Other than that, I am very pleased with the TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NDB1955, That's great! We're very happy to hear you like the ease of setup of your new Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Craig
- Pros mentioned:Picture quality, Size
Another Great Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, small tv. My eperience with Sony tvs remains perfect. And Best Buy staff was engaging and knowledgeable. Highly Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaeltS, awesome! We're glad you like our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Sony W830KHD LED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV performs very well and was relatively easy to hook up to an antenna and my old VCR... picture quality is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful Picture, but a bit flaky with internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful. However, TV is slow to start on Roku controller, and sometimes reports losing internet connection, even though a check of the connection shows that it did not. Still a good device, just a bit of a problem with internet connection. Once we have it on a network, it is fine and behaves well. Not sure if the Roku is an issue or the TV. This only started to happen when we increased our internet speed from 75 to 300 Mbps, and got a new router, so this may be just a problem with us and not the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PittsburghShopper, Thank you for sharing your experience with us. We're delighted to hear that you're enjoying the stunning picture quality of your Sony BRAVIA W830K. We also want to apologize for the inconvenience you've been experiencing with your internet connection. To help you resolve the issue of slow startup with the Roku controller and intermittent internet connectivity, please follow these steps: 1. Restart the TV. Perform a soft reset by pointing the remote control at the illumination LED or status LED and pressing and holding the POWER button for at least 5 seconds or until a Power off message appears. The TV should restart automatically. Wait for approximately one minute, and the TV will turn back on. If it does not restart, press the POWER button on the remote control to turn on the TV. 2. Power Reset. Turn off the TV and unplug the power cord from the electrical outlet. Let the TV remain without power for 2 minutes, then plug the power cord back into the electrical outlet and turn on the TV. 3. Check Wi-Fi Signal Strength. Ensure that the Wi-Fi signal strength is strong. If the signal strength is weak, try placing the router closer to the TV or ensuring there are no obstructions between the router and the TV. 4. Interference from Other Devices. Make sure there are no devices like microwave ovens, cordless phones, or other wireless devices that could be causing interference. If possible, power off these devices when not in use or keep them away from the TV. 5. Router Frequency Band. If your router supports dual-band frequencies (2.4GHz, 5GHz, or 6GHz), try using the 5GHz or 6GHz frequency bands for a more stable connection. 6.Power Cycle the Router. Disconnect power from the modem/router for about 60 seconds, then reconnect power and make sure it's turned on. Wait until the modem/router has time to connect to the internet. For more detailed troubleshooting steps, you can refer to this article: https://www.sony.com/electronics/support/articles/00184183?utm_source If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
- Pros mentioned:Picture quality
Sony household now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is having health issue's and his mobility is extremely limited. His tablet & the TV are something he relies on - and our upstairs TV quit. Since I changed the TV in the master bedroom to a Sony after replacing the one downstairs with a Sony we decided to to go with a 65” upstairs and it’s Wonderful - the color & clarity are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarenW,
Thank you for choosing Sony!
It's truly a pleasure to hear that the KD32W830K TV is bringing such joy and comfort to your husband, especially with his mobility limitations. We truly appreciate your continued support of Sony, and it's wonderful to know that the 65" TV upstairs is also delivering exceptional color and clarity for your family.
Best regards,
-Fred
- Pros mentioned:Picture quality
Great little tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the kitchen. Love Sony, love Android smart TV’s.
I would recommend this to a friend - Pros mentioned:Picture quality
Our review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television met our needs. The picture is sharp and vivid. The price was great. We've used Sony televisions for many years and have never been disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, MelanieP! We're glad that you are satisfied with your new Sony TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
The best picture in its class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a TCL 32" TV that was having some issues with Google TV. So we bought this TV to see if the issue was with the TV, our home network or something else. The issue was something else but we kept this TV because the picture quality is amazing compared to the TCL. We tried to adjust the TCL to the same settings in the Sony and just could not get the colors the Sony had even though the settings were the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffH,
Thank you for your thoughtful input about the KD32W830K! It’s wonderful to hear that you were impressed by the picture quality of the Sony TV.
We understand that troubleshooting can be a challenge and we’re grateful you chose to explore our product as a potential solution. If you have any questions or need assistance with your new TV, please don’t hesitate to reach out https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony and we hope you continue to enjoy your viewing experience!
Best regards,
Stephanie
- Pros mentioned:Picture quality
Yes to Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very much enjoy a Sony Bravia television because of the picture quality, sleek design, and sound quality. I especially liked that the legs of the television were not too wide apart. This television fit perfectly on the television stand I already had and this was a plus for me. Other televisions of this size had legs that were too wide apart. Thus they would not fit on my tv stand. A great television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer, Thank you for sharing your positive review of the W830K! We're thrilled to hear that you are enjoying the picture quality, sleek design, and sound quality of your new TV. We're glad that the design fits perfectly on your television stand and that the leg placement suits your needs. Thanks for choosing Sony! -Sam
