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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 428 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 428 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great small TV for our bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, a great purchase for the bedroom. The colors and clarity are better than I expected given it's only a 720p screen, but no complaints. The motion tracking is good, no noticeable ghosting trails. My only complaint is the operating system (Google TV) is noticeably slower than the big Sony in the living room. Other than that, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Not One But TWO Sony Bravia Televisions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the 32" tv in my bedroom and I was definitely impressed with the picture and sound. The smaller tvs don't come with a soundbar so I chose to add a little 24" Vizio soundbar and sub-woofer, and now feel like I'm in a home theater...BIG TV in a small package!! I also bought the Sony 65" Bravia. Although I will say I've had good tvs in the past, nothing has ever comes close to these. The picture on the 65" Bravia is immaculate, the colors are rich, deep and vivid, and the sound is unbelievable. I was surprised to find that it has acoustic surface audio, which means the screen is the speaker and there's a built-in subwoofer. Sound is matched perfectly to the picture, and sound and dialog are realistic and exceptionally clear. A built-in subwoofer provides amazing cinematic sound. However, the bottom line for me was that it fit within my budget and for that, I believe I have one of (if not THE) highest quality televisions on the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoxanneG, We're glad that you are enjoying the picture quality of your two TVs. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! -Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A TV with a lot of choices, and a great picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony TV because I have always had good experiences with Sony in the past. This particular model is a Google "smart" TV, but you do not have to activate it if you do not want the service. I was quite happy about this since I already have streaming services, a regular TV antenna, and two DVD players attached to the TV. If you have enough input sources, you really do not need Google TV. I was surprised by the picture when I first turned it on; it was not good at all! That was the Sony factory settings however. Since I had already spent the time setting the TV up with all my equipment, I thought I would take the time to go thru all the the factory settings, and see what picture I could get if I worked on them. Long story short, the TV is capable of producing an excellent picture, but not with the factory settings it comes with. If you take the time to change the factory settings, one by one to suit them to your own taste, you will be able to get a picture you will be more than happy with. In short the TV is a smart TV, but if you don't need that type of service, you do not have to activiate it. This TV has numerous input options, which will allow you to connect any type of equipment you want to, to get the programing you want in the format you want it. If you want a TV which can supply a superior picture, this model can certainly work for you, provided you are willing to put in the time to change the factory settings it comes with, which are dismal. I would definitely recommend the TV for its great picture, after you make the necessary adjustments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day StanD!
      Thank you very much for the wonderful review! This brings us joy knowing that you are very much pleased with how great the picture quality and overall features of your new Sony 32" Class W830K HD LED Google TV. Take advantage of the TV's settings and customize it to your viewing preferences. The Sony W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. We appreciate you giving us a 5 Star Review and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best 32” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a bedroom. Easy to setup, can install all smart tv apps for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and performance for a very affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 32" in a great size with excellent color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    It's a SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outstanding TV, Great for small apartments, or small rooms. Great color, and sound, Works well with cable systems has great colour rendition. It's a Sony!! My only issue it's slightly higher priced then similar Samsung TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv. The color is great and images are sharp

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review, JenelleS!

      We are so pleased to hear that you love your KD-32W830K TV! It’s great to know that you are enjoying the sharp images and great color that this model delivers. We design our screens to bring vibrant, lifelike quality to all your favorite content, and your feedback is a perfect confirmation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we like Sony it is a perfect size for the bedroom. I don't loke the Google I turned that off.When you first turn the tv on there is a few seconds pause for the channel which I don't like either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent purchase decision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price range. More expensive than other brands, but definitely worth it. Everything works as it should, easy hook ups, great picture and sound. trouble free purchase. I have not experienced this with other brands. Glad I went back to Sony.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great alarm feature! but some quirks...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved Sony Bravia TVs for years because they are the only tvs i can seem to find that have alarms you can set to turn on the TV to a specific channel, volume, for a certain period of time (I've researched, I can't find another brand that has this, only "timers"). Quirks: This specific one sometimes turns on (via alarm) to Netflix or the Google page instead of the TV channel i set, silently, which fails to wake me up. Also, sometimes the volume control fails to work on certain platforms, until i revert back to TV, adjust volume, then return to the platform. Otherwise it's a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Received tv and set up fairly easy. We have cable and don’t want the Google apps so we aren’t using that. This tv has a beautiful picture and the sound is good and loud. Soon people said it did not a high volume but it does. This goes in a bedroom and is just the right size. I think you will love this tv if you get it. We have a bigger Sony in our den and we have enjoyed it also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary, Thank you for your amazing review of the Sony W830K! We're thrilled to hear that you found the setup process easy and that the TV's picture and sound quality met your expectations. It's great to know that the volume is sufficient for your needs, especially in a bedroom setting. We're also pleased that you have enjoyed your larger Sony TV in the den. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV uses voice commands well and nice picture&price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is perfect for my needs. Nice crisp picture quality. Ease of use. Fits my TV stand. Was delivered replacing an older Sony Bravia that had been on its last legs (they don't last forever just a long time). Price was very good at around $300. Its nice how you can talk into the microphone and tell the TV what to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesF, Thank you for your wonderful review of the KD32W830K! We're thrilled to hear that the TV meets your needs perfectly. It's great to know that you are enjoying the crisp picture quality and ease of use. We're also glad that it fits well on your TV stand and that the delivery process went smoothly, especially as it replaced your older Sony Bravia. The voice control feature with the microphone is indeed a convenient way to interact with your TV. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandma loves it!!! Thanks again, SONY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom and dad as their first smart tv for their bedroom. She giggled when she told me how easy it was to setup, and shes over 70... Sony never disappoints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello luckydave1,

      Thank you for choosing Sony!

      We're delighted to hear that setting up your parents' first smart KD32W830K TV was such a smooth and enjoyable process. Our goal is to make technology accessible and user-friendly for everyone. Feedback like yours motivates us to continue delivering products that are both dependable and easy to use. We truly appreciate your trust in Sony, and we hope your family enjoys all the amazing features of your new TV for many years to come!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Good for the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size of screen value price is all good , I think it a good thing Sony always had good quality tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Atj55, Awesome! We are delighted to hear that you are enjoying your newly purchased W830K TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    And it is a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the investment. Exquisite picture, excellent sound quality. Lightweight, easy to hook up. In a world a large screen sets this one stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent, picture and quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this TV is excellent! It is easy to access different apps. I wish there was a way to have a default setting that turns on my Xfinity first. Unfortunately, I still have to use the TV Remote to access Xfinity. Other than that, I am very pleased with the TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NDB1955, That's great! We're very happy to hear you like the ease of setup of your new Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 32" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, quality and setup - easy, really enjoying!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my son. He enjoys watching Roku TV and DirectV, and says that the sound and pictues are oerfect,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older version of this product that gave up the ghost after many years of good service, and I’m pleased to report that we enjoy the new one even more. The picture quality is even better, very clear. The new one is also much lighter than the old, which is great because we have it wall mounted. It’s the perfect size to have a great movie experience without overpowering our whole living room. Very much recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathy, We're glad you are happy with your TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

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