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Customer Ratings & Reviews

Your price for this item is $335.99
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The comparable value price is $479.99

Customer reviews

Rating 4.7 out of 5 stars with 2376 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Value

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, easy setup, smart TV options, and price of the 40" Class (40" Diag.) - LED - 1080p - Smart - HDTV. They appreciate the vibrant colors, user-friendly interface, and access to streaming services. However, some customers have expressed concerns about the remote control's compatibility, short lifespan, slow startup time, inadequate speakers, and limited app selection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,376 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    easy setup great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. My son helped me pick it out, and the sales person was very helpful as well. The picture is excellent, sound is much better than other flat screens I've seen. i only have "free" stations, and this works great with an indoor antenae! Easy setup for blueray as well.Price was great. REally Happy!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got use one had a laptop charger instead of tv hook up took it to store .They gave full trade in value for new Sony well you no it got bigger one with all the toys on it. had ordered 2 of the used ones 2nd one came in well it had wrong remote set it up with the other remote did not care for it took it back to store got full credit on m y card .Just think No other store would take every thing back an treat you like a real person. WELL BEST BUY HAS ALL MY BUSINESS FROM NOW ON.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Very easy to set up as long as you have Wifi, and lots of options for accessing content.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    excellant TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Surprisingly easy to use and manuver around all of it's feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome Jody! We are happy to know that! Thanks for choosing Sony. We appreciate your feedback. - Vincent Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV, and I'm sure it has many features that I don't even utilize because I am just not that savvy. It has great picture, the sound is decent, would probably be better with a sound bar. Intregated beautifully with the Sony Blue Ray that I bought later.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Power on time

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for the bedroom to replace my old 40 inch Samsung LCD. The picture on this TV is really good. With that said, it does have minimal blooming during dark scenes but that is to be expected of LED's. I also don't like how this TV takes a while to power on before you can watch any programming or access smart features. Lastly, you can't mirror your tablet or phone to this set unless it's a Sony tablet or phone, which is really annoying. I download a lot of movies on my tablet and love the ability to mirror them to my TV without having to use an cables. All in all though, I do think this is the best 40 inch tv in its class for picture quality which to me is the most important aspect of any tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJB12, We are more than happy to forward your feedback onto the proper department. As an alternative to screen mirroring you can use the WiFi direct function on the TV. Follow the steps bellow to start using WiFi direct

      https://us.en.kb.sony.com/app/answers/detail/a_id/47389 *Emily*Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Very nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have another bigger Sony TV and this one has just as good of a picture and a long list of streaming services available. Easy to setup the networking and was watching a movie within minutes!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill! Thank you for sharing your experience with your new Bravia TV. We appreciate it and thanks for choosing Sony! - Vincent Sonystyle

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture, colors are bright, high definition is super. Great size for watching movies. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and use. We are very happy with this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClintonNE,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our Sony TV. Picture is excellent; size is good for a small/medium sized room. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Willsmom, its good to know that you're very pleased with your new TV. Thanks for choosing Sony! Enjoy! - Ella Sonystyle

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Works great for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV for the size. We have other higher end and larger TV's but this one works and looks great in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Bravia purchase. Higher cost than a large number of 1080p LCDs but the picture quality is unmatched. We have a couple other sets in line for an upgrade, and we will likely end up with Sony/Bravia products again. Also, Best Buy has vastly improved In the last couple of years. In the past it was not a great experience shopping there, especially if there were any issues or something needed to be returned. They have done a 180 in customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony does it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the exception of Sony TV'S that utilize their Triluminous Display technology, this is the best non-4K TV on the market. Period. Yes, Sony usually costs a little more than their competitors, but when it comes to quality video equipment, you always get what you pay for. Sony continues to make TV'S with the most life-like images available on a TV. This TV is no exception. Read all the expert reviews and compare the images of all the major brands of TV's and you will see.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RNRob, we're happy to hear about your feedback. Its nice to hear that you're pleased with your purchase. Thanks for choosing Sony! - Ella Sonystyle

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Great picture, tinny sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV with great picture quality. The smart TV apps work fine and are fairly easy to use. The sound quality is poor. You'll want a sound bar. We're happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture with, both movies and video games (PS4). It is a breeze to play PS3 games directly on the TV, just hook up a PS3 controller via a USB cable and you are set. Using apps such as youtube and browsing the web is not the fastest out there, but it gets the job done. When loading a video, once it has loaded it, it streams seamlessly. Hooking up an external HDD is also very easy, plug and play, it loads videos very fast and the quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV, it was a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, and teaching older adults to use the new TV was not to difficult. Quality of picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace TVs in our bedroom and library and this TV fit the bill. Although not current generation, this is our 3rd and 4th Sony Bravia TV. Colors are rich and excellent out of the box, great blacks. Viewing angle isn't the best (inherent to LCD/LED TVs) but suitable for us as we are never more than 25 degrees off center . Smart functionality is good, too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. Since it is a smart TV, it is convenient having a Netflix button on the remote. The kids love being able to easily access the show they want to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great picture and easy to use! I recommend a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this tv per the recommendations from the sales person. The picture on the tv is pretty good. We use netflex a lot and the tv seems to turn it off in the middle of watching a show. I don't know why this happens. I will have to talk to Best Buy about it. The tv would be great if it didn't turn off the netflex. I would recommend the tv if you don't use net flex, otherwise I would not recommend because it is very frustrating.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ngsjgs, we're sorry to hear that you've encountered this problem. We apologize for the frustration this has caused you. Please allow us to help you, We would like to recommend to try the steps available through the following links and make sure also that the television has the latest firmware version installed:

      Perform software update:
      https://us.en.kb.sony.com/app/answers/detail/a_id/32190/kw/Android%20TV%20software%20update/c/65,66/related/1

      Reset the TV to default settings:
      https://us.en.kb.sony.com/app/answers/detail/a_id/56653/kw/Android%20TV%20software%20update/c/65,66/related/1

      Dave Sonystyle