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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1215 reviews

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93%
would recommend
to a friend

Customers are saying

Customers often highlight the excellent picture quality, ease of use, and smart TV capabilities of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV. Many appreciate the straightforward setup process and find the price reasonable for the features offered. However, some users experienced issues with the remote control's responsiveness and internet connectivity. A few also mentioned concerns about the TV stand's sturdiness and screen glare in certain lighting conditions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,215 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome picture and fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Easy set up and looks great. Netflix and YouTube shows play seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Everything!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a huge supporter of everything Sony! Great product! They invented 4k and while everyone else is catching up, sony is working on its perfection! I love this TV, even though it doesn't have the trillumonus lights (30% more color) like the other high- in models, this is a great TV. No complaints at all!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The smart tv feature makes for easy access to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 4K Android TV its magnificent. I installed it just a couple of days and I'm in love with it. The interface and setup its smooth and the TV its worth the price. The upscaling HDMI feature its amazing. Whenever I play games on my PS4 they look 100% better that before. Not to mention when I see a movie. Streaming or physical Blu-Ray, doesn't matter the movie will look amazing on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best TV I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic! The picture is great and all of the apps are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv with solid colors. Easy setup and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probally one of the best tvs I have ever purchased,easy setup ,awesome quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clear the picture is. My second Sony TV. The only thing I don't like is the stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 379032! Thank you for sharing your feedback regarding the stand for this television, we appreciate the time taken in letting us know.~Jeannette

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, super thin, and great picture. This tv is great for movies and gaming. The tv sound is adequate. The 4 hdmi ports let me hook up all my devices. Overall I think the TV is great. Only note is that it does not read my usb drives to play the movies I have stored.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great features easy to set up just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect size for family viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony television. It is ideal for the space and looks classy. Although we have room for a larger unit, bigger isn't always better. Can't beat the quality of the picture! The sales manager we dealt with at the Brookfield store was personable, knowledgeable and a pleasure to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and graphics are perfect! The TV is not to big and not to small. Sound quality is not amazing, but it's good enough. Would recommend for anybody who wants a 4k ultra hd TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent with great features. Good picture quality with google play for casting videos.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son- he enjoys steaming and gaming. He says there is no noticeable lag while playing games and he is very happy with the picture. I have always had luck with SONY XBRs and I would expect this one to be no different.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! Easy to set up, great color, and great apps on it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed by Sony! Love the color, picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best picture I have ever seen very easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing value for a 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Sony! The flaws that others reported were all corrected by the software updates at setup time. WiFi has been great. Zero lag time on Netflix & Amazon. The picture quality is great, with the default settings. It looks every bit as good as my father-in-laws $3,000 Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up with an excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 8 year old 46 inch Sony. This TV is lighter and actually takes less space. Excellent picture. I have it hooked up with a new receiver so I haven't used the speakers in the TV. It's a great TV combined with the Sony receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, crisp picture with great color - as good as you could ever want. However, sound on these new slim TVs is lousy. Speakers are on bottom and dialogue dose not project well although background music and noise does. We have to turn volume up too high to hear what is being said. Considering buying speaker bar but very expensive. Overall TV is fabulous but wish they put in better speakers.

    I would recommend this to a friend