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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 118 reviews

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95%
would recommend
to a friend

Customers are saying

Customers recognize the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV's excellent picture quality, ease of use, and attractive price. Many appreciate the access to various apps and the vibrant colors. However, some customers note that the screen can be reflective, causing glare in certain lighting conditions, and that the remote could be improved. Overall, the positive feedback on picture quality and ease of use outweighs the concerns about screen reflectivity and the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 118 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love the sony 4k smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this Sony 4K Smart TV. the picture is great and I love that it is mounted on the wall with all of the wires hidden.

    I would recommend this to a friend
  • Pros mentioned:
    Apps

    Rated 5 out of 5 stars

    greAt TV... awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome and even better if you have other android compatible gadgets. I wish I had the touch pad control to facilitate use, and use voice commands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Featured Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this t.v. for over a years seams appropriate time to review. Excellent picture, interface and controls. The wifi does seem to struggle to connect sometimes. Wifi connection is not always reliable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for an excelent price! Sony is known to be one of the best brands on the market, and when you get one with discount it just gets better.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality
    Cons mentioned:
    Screen reflectivity

    Rated 5 out of 5 stars

    Great TV, I absolutely love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant about buying this TV at first because it was not on the Sony website (I'm not sure if they have added it yet either) and it was relatively new but I have now had the TV for about a month and so far it has been excellent. Everything looks great on it and if you are looking to upgrade to a 4K, I definitely recommend this TV. I mostly use this TV for gaming on my PS4, PS3, and some older consoles. I had previously had an LCD that was about 40 inches and more than six years old, so this was a major upgrade. I only have two minor issues and one that may be of actual significance. During the afternoon, I get some really annoying glare because the screen is a bit glossy. The second issue is that learning to navigate all the menus takes a bit of time to fully understand. This is only significant if you lack patience. The final issue is that when the YouTube and Netflix apps are being used, sometimes you will be selecting something and it will lag. But this only lasts temporarily and for me it is not an issue because I can always use my PS4 or PS3 for a more responsive experience. Summary: Overall I recommend this TV and it is definitely worth the money. If you are on the fence about going with another brand, like I was, I have always had a great experience with Sony (over 12 years of using their products) and I love the brand but they are not perfect. Sony products (PS3, PS4, & Sony BluRay Player) sometimes have a problem with connecting to the internet. This is rare but it is a annoying when it happens and I would not doubt the possibility of it occurring with this TV. This problem is fixable but it takes patience. Do not let this dissuade you from buying this TV because it is excellent. PROS: In general everything looks great on this TV - Colors are vivid and the brightness is great Reasonable Price The 4K is awesome and beautiful, make sure to take advantage of it with the YouTube and Netflix apps Plenty of HDMI sockets CONS: There is a bit of lag between selecting things (lasting ~10 seconds) when using YouTube (this happens on occasion and is not of much significance but can be annoying) Menus can take a bit of time to understand if you are not use to Smart TVs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi areviewer,
      We appreciate bringing this to our attention and we are more than happy to take a look on this matter.
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Decent TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad purchase for a smaller 4k screen size. Has the basic features needed and expected at this price point. No setup or viewing issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV for Memorial Day and absolutely love it. Fantastic for the price. The UHD is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick this little gem up for less than $400, since it was a model closeout. Outstanding picture quality with Android TV! Even delivers HDR.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Had it since August 2016. Still looks and works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent UHD television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great TV. It was easy to set up and get connected. Bravia sync is awesome. The picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is typical of all SONY products I have owned. It performs exactly as advertised with a beautiful clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, I would recommend this TV to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    wonderful tv for our master bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is very good and perfect for the master bedroom wall

    I would recommend this to a friend
  • Pros mentioned:
    Apps

    Rated 5 out of 5 stars

    Love my Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how my Sony tv is android compatible. Love watching Netflix on it. Would definitely buy another Sony again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Television has great easy to use features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this television. Easy and simple to use. Multifunctional so you can use all your favorite apps!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alice,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Picture and Sound are awesome Geek Squad installed It is amazing - 4k looks like you can reach in and touch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my TV enjoy the internet ease of the internet connection and easy to use Netflix good puctute

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV & Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase....Works as described...System sounds great and pic is great...First 4K TV I've owned

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooped it for $399.00. the picture is great and android tv operating system is much improved

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for an excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the TV is perfect for our room and we could not beat the price that we got.

    I would recommend this to a friend
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