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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,206 reviews
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review summary essentially says it all. Spectacular color. Amazing clarity. Super easy to install. Reasonable price. You really can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Tv and very sharp picture.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv has vivid colors and very user friendly. The sound could be a little louder but that is the only negative I have with the set. I purchased two of them I loved mine so much. You can't go wrong with sony!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife surprised me with this TV and it has been great. Very clear picture and the colors are so bright. I plan on enjoying it for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Stand

    Rated 4 out of 5 stars

    Bad stand, great TV though

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a Sony, the picture was perfect, but I had to return because the stand would not hole the tv straight, it was always tilted. If you are hanging it, then you're good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent mid-grade TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine. Picture is good but: Still missing full 120HZ refresh rate; Some facial coloring is difficult to calibrate; Some features that used to work fine on older model Sony TV's dont work anymore. Not as sharp as my older Sony model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fanciest TV I have ever purchased. I wanted to get one that my grandchildren could do all of their surfing things and not whine about how old fashioned my TV is. This TV meets with their approval and exceeds their expectations. I love the size of the screen and and the colors are amazing. The fact that it is so light weight is a tremendous plus for my husband :). Hopefully I will live long enough to learn all it has to give.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first 4k tv and wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a lot of fun with this new tv. 4k really does make a difference. I just wish there were more content for 4k. I didn't know I was getting a smart tv. I got to get used to having a smart tv lol. def worth the getting if you want 4k

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this new TV. Picture, color, clarity is fabulous. Had a Panasonic, than a Samsung before. This Sony far exceeds both of them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very clear picture on this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was very easy to set up. The picture is very clear and crisp and the "smart" features are fantastic. Love this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far, it's doing what I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit into the space provided and the picture quality is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my boyfriend were looking for a new TV that would work well with movies and his games but something that wasn't too pricey. The Best Buy employee who helped us out answered all of our questions in great detail and help steer us towards this TV. So we decided to purchase it and brought it home that night. The next day we set it up which was extremely easy and as soon as we turned it on we were very satisfied with the picture!! It's beautiful and we didnt even have to tweak the settings, it was perfect the way it came! Very happy customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coco, We are glad that it's performance meets your standard. We appreciate your feedback regarding the picture display. Thank you for choosing Sony.-Jay sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After talking at length with the salesman, we bought this tv and love it. It really was a great deal. Clear picture and the color is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    clear as a bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE purchased out irst new tv in 6 years. We never knew what we've been missing as far as clarity and color. Things have improved so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. Picture is beautiful. Easily set-up as I set it up myself (first time setting up a tv) and easy to use remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features, for the price was what ultimately sold me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Crisp, Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and setup. Awesome screen! The only thing i do not like is that you cannot turn the TV on without the remote....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality and Quantity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some people only go for size and end up upgrading their tv frequently. Some go for quality but have smaller televisions which is great if that's their choice. I wanted a bit of both without overpaying. I also didn't want something that would take up my entire wall, and that I could still fit on my entertainment center. I was willing to go up to a 60" but I ended up seeing this one and it was the better choice for me. I like the design and structure. It was easy to set up and I didn't have to have it mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is perfect size for our room and the picture is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am a fan of Sony TV because it gives me the absolute color that I want in TV, unlike some “fake” colors in some other TVs. The contrast and color gamut are perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, great picture and sound, love that it’s a smart tv so we can watch the apps right from the tv itself and not the Ruko

    I would recommend this to a friend