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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,206 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity and color for the price. Easy to get online connection. Love the ability to access apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy, great picture, sound and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a New TV in 15 years, so I wasn't sure what to get. I looked on line and thought Sony was a quality product. The CSR at Best Buy was a great help. Sony Smart TV is a great product at a great price. I couldn't be happier with the HDR picture and color. It was a easy setup. Had the TV up and working with in 10 min. Couldn't be happier with my New Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, easy set-up, beautiful picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Sony TV. It intergrates well with our new Sony soundbar. The picture clarity is fantastic. Great help from the Best Buy folks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to operate, picture is great and the cord was long enough to reach my outlet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 49 inch 4K Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with a fantastic picture. Easy setup user friendly controls. I highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is located in my basement which isn't supposed to be ideal for this type of screen, but the picture is great. I needed a wide viewing angle and this screen is good at all angles.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has such a great picture. Vibrant colors. Crisp, sharp display. What a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use apps and tv works great. easy set up and easy internet connection. great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trialing out the tcl 55" and the 50" sony tv and a previous 49" Samsung 7000 series we ended up with this one. It had the best picture and the best remote. The first one we had was defective with a vertical green line and bad colors. But we really loved the remote and ended up going back to try it again and its been working great. While not as many apps as a roku or Sony tv the picture is better and price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 4 out of 5 stars

    Sony Fam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony in my opinion has better quality features than other TVs such as the lg OLED and Samsung. Sony is better user friendly and more updated as far as smart TV goes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyBee, We appreciate your time sharing this feedback. Good to know that you appreciate the features and attributes of this TV. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV in the market for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I decided to buy this TV, I researched a few TV's and this one was the best one in picture quality in comparison with different brands/similar prices. Pro: This model has the power supply in the extension cord and not inside the tv, making the inside of the tv less hot. Cons: Once you turn On the TV, it takes about a minute to recognize the Internet connection. Otherwise, for the price its has, is the best TV in market

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color....easy enough to set up...hope lasts better than the 3 year old LG set its replacing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in the market for a new 4K UHDTV but was limited to a maximum size of 50" sue to the size of the entertainment unit. I looked at the Samsung, LG and the Sony. All three models had similar features but the Sony had the best picture quality, particularly when it came to dark colors. The size was also perfect and the quality is what you expect from Sony. Works great with my 4K Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and quality of this TV. Easy to use Smart TV options on this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is reasonable price and the picture is top quality. Easy to setup and program

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv with tons of features. The picture quality is fantastic for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 50” HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As latest models were eliminating a central support base this Sony model was clearly preferred to other brands that had gone to split legs for table top models. Picture quality continues to be excellent after viewing it for 18 months using OTA reception.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, plan on getting another one. Has a great picture. Easy to work the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Smart tv

    Rated 5 out of 5 stars

    Great Picture Quality. Great Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. A smart TV that gets cable and internet. A great viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Hi Definition Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, right size for bedroom TV, fantastic color and light in weight

    I would recommend this to a friend