Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,206 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality TV -- big on the visuals

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does pretty good products, and I'm most pleased with this TV. Easy setup, like the remote a lot, so easy to switch between TV stations and Netflix each time. A few apps (e.g., Acorn) were missing, so I still have to use my fire stick for these -- but no fire stick or roku needed for Netflix, amazon prime, hulu etc.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bright colors and great defination

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great, very bright colors and great defination.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my home, excellent color, easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture quality. Very quick and easy to setup. Would have giving 5 stars but the price was a little higher than expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Could not believe the difference.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our 42” older Sony HD television with a new Sony 49” LED X800 Series Smart 4K UHD TV. Like night and day. The Picture and Sound is unbelievable.. The color is so vivid and clear that you fill like you are there. Thanks to my salesman’s advice, Tyler, I added a HDMI cable that made the hook up to the TV and Sound Bar simple,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid-Grade Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also have an 55" Sony 850D. This 49" has many of the same features as the 850 series, especially the broadcast guide and voice tricks with the remote (Best Buy doesn't mention this in their online description). But the upscaling along with sharpness and color doesn't seem to match the 850's. I had the 720 series home a few days and it was way short from the 850. Sony did not have an 850 in a 49" at the time I bought this 800 and the 900 series was $1000 (the same price as what I paid for the 55" nine months ago. So I view this $750 49" 800 model as merely mid grade from Sony. (still not a bad place to be).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Very nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this TV. Great picture and controls. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Easy all the way around

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to install on wall and easy to integrate with Comcast Xfinity remote. No complaints here and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Color is bold and crisp. Sound is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, colors, and clarity. very satisfied with this TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and very sharp picture, and it was very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart TV perfect color and easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love the TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear picture. Very easy to set up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my Sony TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and operating the TV is intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my New Sony, it is very high Quality for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is worth the price for the quality of the picture! And I love the size I got and glad I went with the salesman‘s recommendation. I am a true novice about setting up electronics, but with a few phone calls I was able to do it myself. My only recommendation is that Sony figure out a way that I only have to use one remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Sony TV after my Visio TV died after 11 years. After considerable research, I had decided on an LG, which seemed to be the best for the money. Only after I went into Best Buy and observed the LG next to th Sony did I see the difference in the picture color and quality. The Sony far exceeded the LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding clarity especially gaming.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My (32 year old), son loves his new Sony 4K television. He can't wait to purchase the XBOX 4K to enhance his gaming even more. I will be purchasing the 4K for my self very soon the images are crystal clear even on standard television imputs. This product should come with a HDMI -4K, it is not included, so make sure you grab one or two.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwking, We are glad that your son loves the unit you purchased. Yes, the HDMI cable is not included in supplied accessories. Kindly check the information in this link: https://docs.sony.com/release//specs/XBR49X800E_mksp.pdf.
      Regards,-Jay sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Excellent picture quality and very easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this tv out for my mother. Great price and wuality

    I would recommend this to a friend