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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally went from a 14 yr old 1080i to this. What an amazing difference. Blacks are great, colors are sharp. Dark pictures are "brighter". Sound it pretty good, but the sound bar makes it even better. It I didn't get the sound bar, the sound would be just fine. But a sub woofer does help since I like sci fi and action movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great second TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for our bedroom. Quality picture for TV with dark room. Easy to learn for interface and access to apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing tv but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing, sound is great and I love that the remote has voice control. The only problem is that the TV has a hair line crack serpentining from the base to about 6 or 7 inches upward. I called the store but we had waited to rearrange the room to open and set it up about a week, so they just acted all suppricious. The product is amazing but it came damaged and that makes me heavily question the durability of such and expensive item. Buy at your own risk

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and love the streaming. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture is excellent and the sound is adequate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my bedroom and mounted it on the wall. The picture is fantastic for most shows. I can see a little blur when watching sports action but that is because the picture is so crystal clear for the slow or not moving shots. I did not get a sound bar because I did not need a lot of volume with this TV and the sound is good but just not very loud. If you want the best sound to go with the high quality picture, you will need a sound system of some sort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again with a quality product and BB did a price match when the TV went down 50 bucks a week after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only TV brand i'll ever buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung tv for my bed room and disliked the OS. I returned the tv and purchased the Sony to make the Living room Sony. Sony has the best picture for everything to tv, netflix, and gaming. The color contrast is SUPERIOR to other brands. I will never buy another brand. 10/10 for this tv review

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, great sound, and easy to use functions. Sad to see 4k went to 8k so fast...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and great features also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more pleased with this TV. It was easy to set up...great instructions...just beautiful picture on every channel... the size was the perfect choice for our space and offers a big enough screen to make movie watching a great experience at home. Highly recommend the sound bar as well....the perfect combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not walk into Best Buy expecting to purchase a TV. However once I saw the deal for this one, I couldn't say no!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-expect the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at other Sony options and other brands but this was a super balance of quality, price and value. This is our second Sony flat screen in 15 years and the old unit is still going great. Moved it to a basement. Now we have a super thin, smallest framed picture with the best color. We are ready for another 15 years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product as described, great picture, easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High quality 4K smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quality 4k tv for a replacement that had to fit a custom cabinet. This was a perfect fit and the Quality is excellent at a reasonable price.Sony has always produced excellent products, got hooked on their tv's back when they came out with the Triniton picture tubes. They have come a long way since then.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv with an excellent picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good price, great picture and features.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very sharp. The colors are great and the blacks are really black. Very pleased with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sony 4K has Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the Sony 4k tv set up I haven't any problems what so ever with it, everything works great beautiful tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I️ bought Is absolutely beautiful and works great with my gaming system. The audio is also impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic, Wonderful,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience owning or viewing an HD television. It's absolutely amazing the clarity, color, and detail while viewing this unit. If you are experiencing reading the print on television screens, i.e., ribbons running along the bottom of the screen, this is the television got you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my recent purchase and pairing it with a Sony sound bar was the icing on the cake. I also use the SideView app by Sony and rarely use the remote now. Just be sure you don’t download one of the fakes that say they’re Sony and have adds be sure to read the reviews!

    I would recommend this to a friend