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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been completely satisfied with this purchase. Set up was really easy, the quality of the picture is excellent and the ability to toggle between sources is habit forming. Dimensions and weight worked perfectly. I had an 11" deep shelf which eliminated other brands in this size class.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I were on a search for a 4k tv with a native 120Hz refresh rate at a decent price. It has a great picture, has plentiful ports, and even has a fairly decent stand. The only gripe I have about this is the built in chromecast in the TV. It doesn't stream Blu Ray content even over ethernet very well (buffering every few seconds). The Chromecast we had bought for our previous tv works better. But other than that, great TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alyssa,
      We always appreciate customers who take the time to give us their feedback. I'll pass what you've said onto the proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really enjoyed our purchase. It was easy to set up and has a great picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome tv!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but positive things about this tv. Has everything available to you especially the talk feature.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A Great TV at Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 49 inch Sony TV after comparison shopping online and at various local stores. We decided on the Sony because we liked this model best and because Best Buys priced it right. It is a great TV (color, clarity, sound) and we are very happy that we made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a die-hard Samsung customer. I went into the store intending to purchase a a Samsung TV. However during the conversation with the sales team, I was shown a Sony on display. I could not keep from looking at it. It won me over, and very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful TV, great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been faithful to sony for 25 years, this purchase did not disappoint. I researched online and spoke to about ten electronic store reps, this product line is elite! The picture is stunning, setup is fair, but one would benefit from keeping the product guide handy, it is a comfortable viewing size, not too big and definitely not small at all. Nice and sturdy tv stand included. Very please with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this purchase. The size is perfect, picture is great and the sound quality is much better than the smaller tv I previously owned. The in-store associate was very helpful and his knowledge of the different brands helped to make this purchase decision very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not only completely satisfied with this terrific tv, but was also very impressed with the program on the site which helped me decide what flat screen to buy for my.living room. I was further impress by Best Guy's technician who delivered and installed the item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this TV for about 3 months we have had no issues and are glad we made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesman was great, no pressure and very knowledgeable about the product and my price point

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best purchase in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV in a word is amazing right out of the box. I've recently purchased an all Sony system including the ultra 4k bluray player and the picture and sound quality is outstanding. If you are looking for an ultra 4k tv at a good price I would recommend the Sony 800E series to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television and Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television! Bright colors and great HD . Chose this because I had trouble seeing text with previous tv, and this one is absolutely perfect with good contrast! Also want to thank the Geek Squad for installing it and connecting it to Verizon. Well worth the fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this TV! Would buy it again. Brilliant display of colors! So easy to use. It's so gorgeous; the frame of the TV doesn't cause too much attention. All the attention is on the screen. Gorgeous! Ever since I bought it, I've chosen to stay home more.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the stunning picture (without any adjustments) this screen is great from extreme side angles. Our TV room is wider than deep so it was very important that the picture looked good from angles. It's better than good, it's great from even the greatest side angles.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great color & hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony after a disappointing experience with a Samsung tv (lasted only 7 years). The color is much better, has much greater spectrum of colors. The hd is also tops. My brother has a Sony tv that's 15 yrs old and is very pleased. Hope this one lasts a long time also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy set up. I am happy with my purchase of my Sony 49”TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture. Easy to setup. I have not been able to find the sleep timer however.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnH, Kindly refer to page 72 for steps to setup the sleep timer feature:
      https://docs.sony.com/release//Help_C436100131.pdf
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is great. I use the PS Vue app to watch TV directly from the Home screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to a larger tv. Our Samsung 40” was still working ok. We wanted to get a larger screen since the new ones don’t have that large framing around them. We got this Sony as it has an amazing picture. The colors and clarity are outstanding. Setup was easy.

    I would recommend this to a friend