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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV to replace an old plasma. While plasma has great quality, the TVs are very heavy and generate a lot of heat. This TV doesn't sacrifice picture quality at all (it's even better) and it is much lighter and has much better functionality

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second SONY X800E Series TV's. Very happy with it. I use Sennheiser Headphones with it and this model actually has a headphone jack that can be connected to the base station. Great color and easy to use Android operating system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to our family tv, we love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great picture. Great sound. More features than I am capable of utilizing. Very brief and small instruction manual. Use with cable box, which requires a second remote!!?? Hard wire to my wi-fi laptop with 30 foot cable to use internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was mounted on the wall so everyone can see it from the open concept beautiful apt that I just moved into...THe best buy service personnel were excellent .They made everything perfect and did not rush.. The orientation to the tv was efficient and comprehensive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our bedroom TV, which replaces a Sony that finally gave up the ghost after many years. I bought a cheaper replacement brand, but quickly returned it, as the picture quality was a letdown. Sony picture is gorgeous! We love this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart TV...not sure why we waited so long, but it was worth the wait! We did our research on several TVs and decided Sony was the best. Best Buys Geek Squad came out set it up showed us how to work it. We have been happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted a 4K tv & highly recommend this beauty! Graphics are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Smart TV has sharp image, good quality Many xtra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. A little more expensive than Samsung and LG, but well worth the money. Apps are good. The machine is a little slow when using the internal smart tv, but has plenty of HDMI ports. No problems whatsoever with Nvidia Shield or Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the sony 49inch tv... I got in on sale for under $500...really great picture...great internet streaming for all my movies and TV shows...very happy with sony as always

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    give for a 75 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 75 year old friend had a tv about as old.. we gave him this for his birthday and he cant believe it! unplugged his old one, and put this in right in the middle of the party during one of the NFL playoff games at halftime.. brought tears to his eyes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Vizio HDTV which for years had given me great service but I figured it was time to get a new one. After comparing the Sony with the Vizio, I was sold. Took Sony home, easy to install and even easier to use. Could not believe the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I feel this is a great deal> was very easy to hook up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kimberly, We appreciate your time sharing this feedback. Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Buy but documentation not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was to replace a TV that died before it's time. I picked Sony because of it's reputation for reliability. It was very easy to set up but for some reason, not all the HDMI ports got great HDR. The documentation was not very helpful, and neither was Roku. I am using the TV to stream 4k, and the rest through the Port. Maybe it's my settings. How to know?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great on this TV, especially Netflix! I purchased a Sony 4K Blue-Ray player at the same time and the combination of the two makes even standard definition DVDs look fantastic! So far I have been tremendously pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big TV for a smaller room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a 40" Sony that lost it's picture in a lightning storm. This TV is almost the same size overall with a 9" bigger screen and the same great picture. This is my third Sony TV purchase and I think they keep putting out a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have one Sony TV 32 inches, I liked a lot, but always wanted to get a bigger one, and last year I decided to get a 49 inches 4K Sony TV. I'm still trying to get the most out of it. But I know it is a good investment, and I liked it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great picture, I have always had a good shopping experience at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More difficult to use "smart" features than previous tv. Thumb drive slide show doesn't work yet.

    I would recommend this to a friend