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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect 4K TV For My Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase to replace a 5 year old Sharp LCD tv for my bedroom. The picture quality of this TV BLEW MY SENSES TO PIECES!!! Its an amazing TV and the best bang for the buck. I haven't even bothered with calibration yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Easy set up. Decent sound. Great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't believe the negative reviews!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont believe the negative reviews. I have this TV install in a bedroom and its's QUITE the looker! I also have a 65" 900E in the living room, and for day to day watching, this TV is just as good. No backlight bleed or issues of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the best. Maybe more expensive tv's but one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything I needed in a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to go with Sony because of its product integration. It does exactly that allowing me to use my PS4 seamlessly. Picture quality amazing and sound quality as well. I have been nothing but satisfied with this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's pretty good after you get it set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice picture color ,it does so much .havn't got to try everything yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for Movies, TV or Gaming. It is a good size and 4K. Was able to get this for a great price at Best Buy while it was on sale. Picture quality is what you would expect from Sony and the sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    I LOVE SONY TV'S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome, love the picture, great vibrant color

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, easy to use, great picture! I would but it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Sony and Samsung feature great 4K Ultra HD products, but I really like this 49" Sony. Colors are vibrant and realistic, contrast and clarity are brilliant, can't wait until more broadcasts and programming are 4K. This is an awesome TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bdavid,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the plcture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixels and resolution on this is great I'm very pleased to say I'm happy with the picture and the sound on this new TV that I just bought I'm with recommended five stars to anyone's looking to buy great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on wall with mounting recommended by sales person.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Returned It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good picture. That's about the only good thing I can say. Bluetooth is basically useless. I tried 4 different bluetooth devices, it would not connect to anything. Sony Support said it's not built to connect to headphones. Well, it won't connect to bluetooth speakers either. It's impossible to stay connected to wi-fi. You have to disconnect from the network, search/connect every time you need to go online. Replaced it with a comparable Samsung and every thing works just fine.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darko, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Great TV for my small living room!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the brand I always trust and I'm not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.new to all this technology so i'm still figuring some things out.picture is excellent, sound could be a little better. I watch a lot of sports and i don't think i could have bought a better tv in the price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    first time with 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is being used in the master bedroom and is replacing an old plasma. It is obviously brighter than the plasma tv and the picture is decent to very good with sd and hd shows. I haven't noticed any motion blurring when watching sports. This tv does need to be calibrated to get rid of the soap opera effect that newer tv's display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture, easy to operate, very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Amazing Picture - easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 49" Smart TV. I've appreciated the built-in apps and love the voice search option. Haven't enjoyed too many 4K films yet, but visually they are truly a step above. Wireless network has worked well with this Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the purchase was positive I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture of all TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s simple, if you want the best quality and a long lasting tv don’t go cheap on brand, Sony will last you years and you’ll be satisfied, I returned 2 TVs and I immediately fell in love within this Bravia.

    I would recommend this to a friend