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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,206 reviews
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does what it is supposed to do, however, it seemed a bit more clear at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my son and I gotta say it's a great TV for the price and specs. My Son being a gamer wanted a 4K UHD TV for the brilliant colors and this one does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture, not so good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality a lot, but since the speakers are in the back of the television, the sound quality could be better. I didn’t appreciate the fact that I paid for a nice t.v., then I also had to spend even more money on a sound bar, just to hear it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our new Sony - 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range for a little over a month now and we are truly impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 49 class smart TV has the best color compare with all other brands. I watched YouTube a lot and gain all lots of knowledge. The TV is so smart that all series of the topics that you are interested will just line up for you to pick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV money could buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 4K 800 series is great for watching on Netflix, Blu-ray and 4k. Plus people that have Xbox One X it's perfect match with this TV because shows the games true colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first official "nice" TV and I have to say... I freaking love this TV! Great quality to watch 4K animal plant shows, video games, and I love the built in YouTube!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each flat screen is better than the last one. This one is the very best so far. Outstanding picture, great sound, full screen...no wide boarders, VERY PLEASED!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture - 4K is amazing, great price, love it! Got just enough attention at the store to get the correct model that I had researched - super smooth process. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TV's on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bed room tv the android operating system and install kodi and emulators so you can use it for some great stuff. the picture is amazing and better than samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Luv my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement and for perfectly in the wall Mount. It’s easy to use and I can access Netflix and Amazon prime without effort. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Good TV at a very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, bought open box Sony TV from local Best Buy Store and liked the smart TV options included. Want to avoid having to pay the cable company for their connector box! They Best Buy rep was very helpful and even helped carry it to my car

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV lives up to all the billing and great reviews that I had read. The picture is fantastic and the audio is much better than most. You won't go wrong with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BCO12, We always appreciate customers who take the time to give us their feedback. Thank you for choosing SONY! ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Not too small and not too big. Great picture with rich colors. Has internet access for updates and Netflix, Amazon, etc. So, far, I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright detailed picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. It has a great vivid picture and several hdmi hookups so I can pair up my ipad and do yoga classes, view my saved pics and so many other options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tv for a great price. Great picture, use it for gaming and barely any lag. Would recommend to a friend! Save up to buy Sony TVs they are the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good recommendation from the sales dept. We are very satisfied with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‘This is a wonderful tv with great picture colors. I highly recommend this tv plus i love Sony tvs and its deep rich 4k colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture. Great sound with no additional speakers. I have a Samsung and to be honest this is better quality picture and sound at an equivalent price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great upgrade from our old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our last tv was an insignia that we had for 13 yrs. Just died on us and we upgraded to this one. Always was a fan of sony and wasn't disappointed

    I would recommend this to a friend