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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv I bought through Best Buy. It’s mounted on the wall and can tilt to preference viewing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It linked up to my Direct TV remote so easily and I use the TV remote to watch Netflix etc. The picture is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great smart tv that allows you to connect your android to it. Can also use Netflix’s and YouTube on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing to talk about. So quit bothering me .

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Great addition to my master bedroom!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mv new HDR 4K tv is a wonderful addition to my master bedroom. I've just mounted it on the wall and it looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Smart TV and I love it. I needed a bigger size and I’ve always had Sony TVs. I’m very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has excellent color and clarity. I thought my previous TV was excellent, but this Sony is superior to that one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent tv for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being the perfect size for the bedroom, it was extremely easy to setup and just as easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Seamless integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup with my android took only a couple minutes. My Google play, Youtube Red, and Android store transferred instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent color and clarity. Purchased this to replace a Samsung I was not satisfied with. The Sony is far superior.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobCat,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the perfect fit for our loft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a 37 inch Sony with the 49 inch Sony. The picture quality is excellant sound is good very happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Great picture!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDR is awesome! Setup was easy. Interface is a little glitchy. Bottom center mounts allow for the TV to sit a little higher than most if your using a console with a built in stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Eastonite, We are happy to know that the unit meets your expectation. We value your feedback and thank you for choosing Sony! ~Zac Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The picture and the color is clear and sharp. The downside is the volume. I will have to buy a sound bar to avoid ruining the speakers due to turning the volume up so high in order to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great Sony system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed, performed just as expected; picture quality is great, sound bar is exactly what was hoped for, BD is a nice update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the bedroom. Sony is producing some quality TV’s again. This is my 2nd Sony TV. 940D and this 800E

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony makes the best Tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, lightweight, lots of menu's so you can adjust the picture to your personal liking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture quality is marvelous. I would totally recommend it to anyone looking for a new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is so clear and beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The picture is so clear and beautiful. Bought the wall mount and mounted. I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the TV TV is wonderful it’s outstanding picture quality is fantastic I will suggest a free to purchase the same TV I also have got a sound bar for the TV with 4K go ahead Best Buy great job

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this television for my parents, and I don't think they could ever believe a picture can look this good.

    I would recommend this to a friend