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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for my new apartment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The size is perfect for my new apartment. I don't have to get up to read the menu anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4k ultra HDTV great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this TV. The picture & sound are crisp and clear. Easy to set up with cable service. Great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very beautiful and easy to set up TV, makes my 4K Ps4 Pro Gaming look amazing, and my movies on netflix.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6GodJay, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice update to last yes model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased 2 Bravias last year for my home. I loved these them so much when my parents tv went out I bought the one as well. I like the improved menus on the new model. It seems more user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the purchased of Sony Bravia screen great resolution, easy set up and friendly remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. I love the quality of the picture and it goes great with the sound bar I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    super picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as open box, many scratches on screen but great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving four stars because I have only had the cable portion of the TV up for less than eight hours. Thus far no problems and I really like the TV, but not enough time to evaluate properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivers on all accounts and great price Very happy with tv and delivery. Works perfectly on all accounts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv has everything you can ask for! It is very simple to use and very easy to access accounts. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the image on this tv. Netflix app works very well. It's a sony...what else can you ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to set up and program. Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is perfect size for cabinet. We were able to easily program. Picture is great, eavan from an angle.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch the TV everyday and the picture is perfect! Outstanding product at that price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, picture quality, and special features this TV has it. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent for my Xbox 1 X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with plenty of apps. Looks amazing when paired with my Xbox 1 X and 4k movies and streaming. Only downside is the speakers. Volume isn't very loud but just have to get a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear and sharp. I love the feature of Netflix having it’s own button programmed into the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great clarity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is wonderful. Sound is also. Great buy. Easy to set up. 4 HDMI inputs, light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    incredible tv experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible picture to say the least..paired with a sony sound bar to really make it an incredible viewing experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and a lot of apps to choose from. Only complaint would be Netflix app won't load sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is incredible. They have plenty of bells and whistles to allow you to further your audio and visual experience. The screen is good at any angle in my home...

    I would recommend this to a friend