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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and good sound. It was a good asset to our home theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Brilliant tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and just all around tv. The sound is great also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ! Great picture & sound. Good size for a bedroom .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv!! It has everything you would ever need and more. There are a ton of apps, including Amazon Prime video. My favorite thing is the remote has a button you can push to go directly to Netflix and Google Play

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within the first few days, I have had some issues. First it was the sound cutting out. Then when I would turn the television on, it wouldn’t go right into the television screen mode. It would power up to different screens. I was told these problems were software related.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, easy to set up. Nice looking appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4K Smart tV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We not only considered Sony, but Samsung and LG as well. Admittedly, we had previously owned a Sony XBR. For the price, we found the Sony, once again to be the best value. Color rendition is awesome and 4K is everything you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a more recent model tv than the LG I had. Using this tv connecting to other devices streaming screen mirroring Google assistant all amazing features and so much easier to use but I was hoping the picture would be better for the price but oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am not a tech person so I don't have all of the latest and greatest but I did take my time before purchasing a new tv and this Sony was hands down the best value on the market. You get what you pay for, what else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, no hard to do instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Know the product. Brought the same model & type 11 years ago. The Tv was no problem. Gave to my daughter. We needed a TV we could read the program guide on. Great help from the floor on the different models & types of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its A SONY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K experience with a SONY smart flat screen. Setup was fairly easy for the Xbox 1 to obtain the full 4K gaming. Beat Buy had the best price of any retailer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome buy ,the features are great love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good tv for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was watching this television within thirty minutes of removing it from the box. the installation and set up was very simple and had no problems. this is my first smart television and being a sony it has lived up to its reputation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi coondog, We are glad that you are satisfied with the product. Continue supporting SONY. Thank you. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Quality 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality 4k TV...great picture quality and clarity!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV and Screen Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is nice and the screen works for what is needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice tv but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv excellent picture quality but when use the menu sometimes it's to slow like I press the menu button takes like 5 to 10 seconds or sometimes more than that to react other then that everything works fine i like the sound quality it's really decent for a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciated the knowledge of our salesman. He took the time to find out how we would use the TV and also told us the features of the TVs on display. He was very helpful in our decision making process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit needed to fit existing openings and the fit was perfect! You find it is more spacious then it looks, freezer down below is great and different then what our old side by side was like. Happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, lots of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, good sound, many features available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy reward card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store explicity asking for the manager they gave me the salesperson. He tried desperately to ask perform the activity without success. After about 20 ' later, he got the manager.

    I would recommend this to a friend