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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,206 reviews
  • Rated 5 out of 5 stars

    Fantastic TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is unbelievable. Just say into the remote want you want to see or hear and it comes to you. It's like having a butler serve up whatever you want. The picture clarity is clearly unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure by the time this review comes out this model will have been replaced but just know Sony has done it again. Let's TV is amazing and interacts pretty well with my Google home I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new Sony Bravia and Bose sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 49" Sony Bravia TV and Bose sound bar at Best Buy recently, and we LOVE the picture and sound! Our Best Buy sales guy listened really well, and got us just the right gear :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    better with the soap opera effect off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish this had better speakers but it sounds good with a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DOPEST TV YET!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew as soon as I saw this television I had to have and I did and will again in the near future.. It has features you need in a tv and I totally recommend this y’all!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but hole in box and where's free sling tv mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a small hole in the box it came in. Two items missing. A triple a battery. The AC cord that plugs into the wall, and to the power pack. Also, wasnt I suppose to get sling TV for 30 days free? How do I go about that? Was the 40% included in my purchase? Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our provider doesn't yet have much 4K content so we bought this for its upscaling ability. However Netflix content is spectacular. We are grateful for Geek Squad in getting the TV set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little weary on buying a Sony tv but it wasn't until the salesperson brought it to our attention that the Samsung which I currently own is the same at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, easy controls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung and Westinghouse prior, lasting less than 3 years and berely five years respectively ! We decided to try this Sony, which was on sale, after seeing your flyer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And even better support from Sony.. We had some issues with the Netflix streaming, and Sony’s support team was awesome in helping getting the issue resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. The Google intergrated software is my favorite feature. I love being able to use my Google assistant to watch yourtube or Google anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST 4K TV!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY KIDS, WIFE AND I ARE REALY ENJOYING THIS LIFE LIKE 4K TV!! WE LOVE IT!! I GIVE THIS SONY TV FIVE STARS!!! EXTREAMLY RECOMMEND!!! ENJOY IT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An all in one 4K TV. No need for cable, stream eve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing smart features yet easy to use. The voice command on the remote makes shows and movies very easy to find. No need to scroll to each letter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect TV To hook up with Xbox One X to play 4K games. I love it and I have this tv for almost 2 years and no problem at all.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture with a major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black levels on this set are horrible. In a dark room or a dark/nighttime scene, the blacks look like they have a smoky, fuzzy haze over the screen. If you like horror movies or play video games with dark scenery, this TV is not for you. Local dimming and full array back lighting fix this issue which led me to exchange the 49" X800E with the 55" X900E. The difference is night and day. Much better picture with beautiful black levels.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Well this is the 2nd TV of the same model that I purchase. I love the TV and now I for my daughter and myself.. excellent tv for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rated one of the best in years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine will be used for a gaming console yet to be built....I have not used it yet, but I am confident that it will live up to the hype!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE MY NEW SONY TV. THE RESOLUTION IS VERY GOOD. THE REMOTE IS GOOD TOO, BUT THE CHANNEL GUIDE IS THE WEAKEST PART OF THE WHOLE PACKAGE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the efficient performance of Geek Squad double agent Erik in setting up the TV and providing explicit instructions for its operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Too late no to turn on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good, the biggest problem is waiting 2 1/2 minutes for the tv to turn on. Called Sony, they have no idea why. May return it and switch to tv that turns on quicker

    I would recommend this to a friend