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Customer Ratings & Reviews

Your price for this item is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 49" Class - LED - X800E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, easy setup process, vibrant colors, and reasonable price point. While some users have expressed concerns about the remote control's build quality, the overall consensus is that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,206 reviews
  • Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is definitely a difference between Sony and everyone else. Crystal clear display makes me want to go back and rewatch shows in 4K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is nice took quite some time to figure out some of the options. Spent several hours over a few phone calls trying to figure out how to get to a website to view programs. Ended up we had to download an app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV with Deal price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV replaced the damaged Samsung that we had and will never go back as the blacks are amazing on the Sony only the OLED is better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER CLEAR AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WENT TO STORE LOOKING FOR NEW TVS FOR MY NEW HOUSE, THE GUYS AT THE DUBUQUE IOWA STORE WERE AMAZING TOP RATE GOT EVERYTHING I WANTED AND MORE

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DACHEF,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Works great, nice size for bedroom

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of several items purchased when the geek guys came to set up my new TVs. Worked as recommended by sales associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy workers are the most helpful and easy to talk to. They answer any question even if we think the question is stupid'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good size - good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed at TV with a narrow stand to fit on my cabinet. Most TVs of the size I wanted had a very wide footprint. This one is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are soooooo many different choices today and being a bit indecisive Best Buy helped me choose the best one for me. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and son in law two years ago this Christmas! They love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to imagine video quality beyond this! Awesome presentation leaves you feeling you’re immersed within the event itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just YEAH about this and all my Sony products and the service that the Geek Squad provided. My TV is working and looking great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my husband this TV for his birthday. He loves it. Thanks to everyone at the store for helping with the pick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 49’ Sony flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 49’ Sony flat screen tv i purchased is great. The resolution and clarity is amazing, it’s like being in a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so happy with the size, image, functionality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I can't believe all the functionality and love the clarity of the picture. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good TV, but somewhat awkward to handle where we have to put it. Also, the sound bar unit we bought for it is giving us trouble to set up, but that is not the TV's fault, I don't think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color balance and clarity is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the range of colors and overall color balance to be just right - not overly saturated - image sharpness good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid TV. It's a good bedroom TV but it's terribly poor black levels will make it so movies will be kind of sucky. Recommends getting a TV with a VA panel to get around that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv for size/ price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy went in for a bargain tv... ended up finding this Sony and for $150 more I purchased a much better quality tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv. Love my sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a tv that made me feel the people were in the room with me!!! And this don’t gives me that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not top of the line. But for the price it is well worth it. Additional speakers will be needed since the sound is the downfall.

    I would recommend this to a friend